Ratings based on 317 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Velletri

Albergo lussuoso.

Posted Jan 10, 2015
Esperienza positiva, albergo ottimo e lussuoso con tutti i comfort.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London UK

Great location and a warm welcome

Posted Jan 2, 2015
Pros: Staff and location were great. Complimentary Starbucks coffee in-room and in the lobby.
This hotel is in the heart of Coral Gables, with easy access to a range of restaurants and easy reach of shopping. The staff were welcoming and very hospitable throughout our stay. The room was large and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and good hotel condition

Posted Jan 1, 2015
Pros: The hotel is next to the Miracle Mile; so the choices of shopping and restaurants are very good. Great neighborhood.
It was a very pleasure stay as the hotel's location is great and we felt safe in the neighborhood. The hotel upgraded us to the suite, which was a pleasant surprise. The hotel's facility seems to be pretty new.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2014
Staff and Hotel was very nice! Location was great!!! Only disappointment was the food from room service. Just not good. But it was probably because they had two huge weddings going on in the hotel and the kitchen was probably very stressed. Not a biggie, hotel is located near the greatest restaurants in Miami!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Illinois

Nice location.

Posted Dec 10, 2014
Pros: Ambiance wonderful place.
Cons: Lighting on the street.
Location: Great location and short trip to the cruise port.
Very nice location and beautiful hotel. The staff were very friendly and helpful. We walked to a restaurant/bar and had wome great German food. Highly recommend this area and this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fun weekend. Definitely a great place.

Posted Nov 24, 2014
Room was clean and bed was comfortable. Will recommend to my friends.
1 out of 5
by A verified traveler

Never Pay Full Price

Posted Nov 3, 2014
Price cut in half and same price as a marriott courtyard. I wish I had stayed at Marriott Courtyard. First, you gave us a handicap room, which I thoroughly dislike, layout is always funky, no regular closet, no regular shower or tub. Hotel had 2 weddings, it sounded like the weddings took their receptions to our room until 2am. Luckily some women stepped into hallway at 2am and yelled "enough is enough, clear the hallways and go to bed". The valet charge is outrageous, etc. My son and I had a wonderful trip to University of Miami, I love Coral Gables , love stopping at Coconut Grove for meals, loved the beauty of the universty, I just don't like the Westin in Coral Gables. Sorry.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Accommodations!

Posted Oct 28, 2014 on Hotels.com
The staff was always friendly, especially the gentleman who served room service during the evenings I stayed, he was exceptionally wonderful to speak with and his customer service was outstanding. Unfortunately, I didn't catch his name, but would love for him to receive accolades. The A/C didn't appear to work in my room, or it had a cap on it. The public spaces were much cooler than my room. Because I was in meetings all day and working in the evenings I didn't have a chance to comment to hotel management while I was staying there.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, FL

AMAZING Hotel in great location!

Posted Oct 20, 2014
Pros: How upscale it was
Cons: Parking
Location: In the center of Coral Gables. Hotel exit right onto Miracle Mile lots of different food locations and bars to choose from.
The room was awesome! Super comfortable bed and pillows very classy.
4 out of 5
Recommended
for Business Travelers
by Lesliefrom New York City

Lovely hotel in nice location

Posted Oct 9, 2014 on Hotels.com
Very nice hotel, have stayed here twice. Rooms are comfortable but I found the onsite sushi restaurant to be a bit expensive.