Ratings based on 1,122 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom m

Absolutely great place to stay

Posted Apr 24, 2015
I didn't expect this to be so nice for the very good rate offered. It is the center of the world in South Beach
4 out of 5
Recommended
for Everyone
by A verified traveler

Doesnt specify which airport has free shuttle

Posted Apr 22, 2015
Pros: Good location, clean, reasonably priced.
Location: Near the beach and shopping areas.
Overall, the hotel is in a good location, clean, and has nice aesthetics. The modern art deco is quite nice and the rooms are quaint and homely. The shower stall is a bit cramped for a big guy but it is manageable. My only comment is on the advertising that says "Free airport shuttle". Well, its free airport shuttle if your airport is Miami International Airport. If it is Fort Lauderdale airport, where Southwest airlines is, it is not. You have to pay a taxi or a shuttle service. For me, this is a bit of false advertising. The hotel should correct their ads and say it is "Free shuttle service for Miami International Airport". That way, the guests don't come it with expectations that they are booking a hotel that will give them free shuttle service regardless of what airport they need to be flying in/out of. I only learned of this when I checked in and I have to scramble to get a shuttle service for the next day only to be told by the shuttle service operator that they require 24-hour notice. Because of this, I have to get a more expensive shuttle service to get me to Fort Lauderdale Airport.
2 out of 5
by A verified traveler

Cobram coisas que não foram utilizadas no cartão

Posted Apr 20, 2015
Good day! I am contacting you because I left today the hotel and when I arrive to my country I see you made a 64 USD charge in my card. I stayed for 2 days in the Whitelaw with check in 18th of April and check out 20th. When I call the hotel they tell me it has to do with valet parking. I had no car during these days!!! You can ask Raul the bell man who even asked me if I was with a car because he noted this was a confusion. Today when I was leaving I said to the man in the reception I had no car!!! It was your confusion. And now I am being charged for the hotels mistake!!! When am I getting my money back? When I call the hotel asking this questiobnthey hang up and do as if they were not listening to me anymore! I called other times but now suddenly they do not listen to me???
4 out of 5
Recommended
for Everyone
by A verified travelerfrom boston

Great location.

Posted Apr 20, 2015
Exceeded expectations. Happy hour is great. Nothing to complain about.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, FL

Nice hotel a block from the beach

Posted Apr 19, 2015
Pros: The staff and location.
Cons: Perhaps a better description of the room. Remember this is a vintage hotel, and we have become spoiled with larger room sizes in the modern time.
Location: The beach, clubs, restaurant, and shopping. The location of the hotel is excellent!
Overall, my friends and I had a very nice stay. The hotel staff was very friendly and helpful. Our group arrived before check in, and they directed us to the nearby attractions. Remember that this is South Beach, so if you drive to the hotel, be prepared to pay the daily parking fee. Our group purchased a very reasonably-priced pass at the hotel that included an open bar for two-hours at the hotel, followed by a limo ride to NIkki Beach, which included cover. We had a great time and would definitely return to this hotel again.
3 out of 5
Recommended
for Couples
by A verified travelerfrom Milano

Ottima posizione!

Posted Apr 15, 2015
Pros: La posizione
Cons: Indicazioni per utilizzare il trasferimento gratuito dall'aeroporto
Location: Posizione ottima a due minuti dall'Ocean dr nel pieno del Art Deco District
Posizionato sulla Collins Av gode di un po' più di tranquillità rispetto alla Ocean Dr che si trova a due minuti a piedi. L'arredamento è molto particolare quindi può piacere o meno, le camere sono comfortevoli e pulite così come il bagno. La reception è a lato del bancone bar, quindi se capitate durante l'orario dell'happy hour armatevi di pazienza e di buon udito per capire cosa vi sta dicendo il personale di accoglienza. Offre diversi servizi, internet wi-fi, accappatoi in camera, teli mare, trasferimento da/per aeroporto, deposito bagagli. Per quanto riguarda quest'ultimo è gratuito ma viene effettuato con un bus collettivo per diversi hotels siti in South Beach, quindi bisogna prenotarlo e tenere conto dei tempi di percorrenza più lunghi. Il punto di partenza per andare in aeroporto è davanti all'hotel Chelsea a 5 minuti a piedi dall'hotel.
Comment from Hotel Management
Apr 16, 2015 by Katrine, Hotel Management
Good Evening and thank you for the time you took to share your honest feedback! It sounds like you enjoyed everything that we have to offer here at Whitelaw Hotel! Our shuttle does pick up and drop off guests at the airport from our sister hotels as well. We hope to have you stay with us again in the future!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC. Canada

Shabby-chic boutique Hotel

Posted Apr 10, 2015
Loved the decor in this humble-abode. Wanted to pack the entire lobby up ( including the cute bartender ) in my minuscule suitcase. Alongside the decor and eye candy, this place was air conditioned and super clean. Only down fall is the lack of pool... But the 7-8pm happy hour (free drinks) made up for it all! Recommended if your into small, pretty spaces. Enjoy!!
Comment from Hotel Management
Apr 16, 2015 by Katrine, Hotel Management
You are a dream! Thank you so much for this amazing review! I am so glad to read that you enjoyed all aspects of your stay with us and can’t wait for the opportunity to do it all again. We truly appreciate the insanely kind words and hope to see you and yours back here soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel agradavel, perto da praia

Posted Apr 7, 2015
Pros: Localicacao e ambiente
Bom ambiente, tem musica mais no atrapalha na hora de dormir,pessoal e amable. O quarto e confortable com bom ar acondicionado e uma boa tela plana. O unico negativo e que por un late check ou teve que pagar um dia enteiro e a tarifa foi uma inicial e logo ao momento de pagar havia aumentado.
Comment from Hotel Management
Apr 9, 2015 by Katrine, Hotel Management
Hello there and thank you for sharing your honest feedback with us, and all of our future guests! We are a party hotel and it clearly states this on our site. We hope to have you stay with us again in the future!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hawkesbury, Ont.

Clean hôtel close to Beach and shopping

Posted Apr 4, 2015
Pros: Close to beach
Cons: Public restroom
Location: Shopping /restaurant /beach
Very nice and helpful staff from check in to check out
Comment from Hotel Management
Apr 6, 2015 by Katrine, Hotel Management
Hello there and thank you for sharing your honest feedback with us! We strive to provide outstanding service, so it's great to read that is what you experienced! Come back again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Everywhere - Cleveland right now

True feel of South Beach

Posted Apr 3, 2015
Pros: in the middle of south beach
Cons: was a little loud but it is a party atmosphere - must understand you are in south beach
Location: Great eats - locals bars - music - clubs - anything you would want to see or do.
Old school art deco building done in a funky artsy hostel style. Very young crowd but everyone very nice. Lots of music and happy hour at the lobby bar is great for people watching. Close to everything and the staff make the place (thank you Martin) - they were accommodating and could give recommendations for everything. My work will put me back in south beach off and on for the next year and i won't hesitate to go again.
Comment from Hotel Management
Apr 6, 2015 by Katrine, Hotel Management
Hello there, Thank you for sharing your feedback with us, and all of our future guests! It's great to read that you enjoyed the time you spent here with us at Whitelaw! We are located in the heart of South Beach, just blocks from it all. Our team work hard to provide outstanding service! We would love for you to come and stay with us again!