Ratings based on 1,105 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Austin, TX

There is no shuttle to this hotel!

Posted Mar 17, 2015
Location: Art-deco area. Very good location if you are going to the beach. Lots of restaurants nearby.
We had called beforehand to ask if there was a airport shuttle and were told yes. This is NOT true. There is a bus to the area, shared by several hotels, but you have to walk two blocks and cross two streets with your luggage to get to the Whitelaw. It would have been a disaster for a mobility-impaired person. Also, the very, very small check-in desk is in the bar right next to the bar counter. It was a bad set-up. We had to fight through the drinkers and had to yell back and forth to the woman checking us in. On plus side, the rooms were clean and comfortable and the bartender was very sweet and helpful.
Comment from Hotel Management
Mar 18, 2015 by Katrine, Hotel Management
Hello there Chuck, We are grateful to read your feedback regarding your recent stay with us! Sometimes our shuttle can arrive or drop off late. There is unexpected traffic and accidents. We do the best that we can to get everyone on time, to where they need to be. Due to construction on Collins Ave, the shuttle is not able to load or unload on Collins. We were given rules that we must load and unload all passengers and luggage on Washington Ave, at our sister hotel. We have an electric shuttle that can pick guests up upon request and take them to their hotel, from the drop off location.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Location

Posted Mar 14, 2015
Comment from Hotel Management
Mar 18, 2015 by Katrine, Hotel Management
Hello there Nurse by day! We would like to thank you for sharing your feedback with us, and all of our future guests! The location of our property is priceless! We are delighted to read that you enjoyed it!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Monza

Hotel Art Deco in South Beach

Posted Mar 12, 2015
Pros: Posizione
Cons: Comfort in camera
Location: Spiaggia, ristoranti e vita notturna sulla Ocean Drive a un passo dall'hotel.
Posizione ottima sulla Collins, un po' rumoroso di sera (basta chiedere una stanza al 2° o meglio al 3° piano). Happy hour offerta dall'hotel. La mia camera era piccola, una cabina-armadio senza posto dove appoggiare i vestiti, la maniglia dello scarico del bagno era rotta, ma in giornata l'hanno aggiustata. In conclusione un hotel senza infamia e senza lode, comodo per la posizione, caro per quello che offre ma a Miami gli hotel sono tutti ancora più cari, quindi bisogna accontentarsi...
Comment from Hotel Management
Mar 14, 2015 by Katrine, Hotel Management
Pierluigi our guests feedback means the world to us! Thank you so much for taking your time to share it! The location of Whitelaw is priceless. We are in the heart of SoBe, just blocks from all the hottest spots. I see that you were able to take advantage of the fun filled cocktail hour from 7-8PM. We look forward in having you stay with us again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Valence (26000)

Hôtel très accueillant

Posted Mar 11, 2015
Pros: Le service, la déco, l'ambiance relax
Cons: Pas de commentaire particulier
Location: Rue animée proche des lieux mythiques: Océan Drive, Lincoln Road, la plageJea
Personnel super sympa. Déco originale. Quartier animé au cœur de la vie locale et de l'ambiance art-déco
Comment from Hotel Management
Mar 14, 2015 by Katrine, Hotel Management
Jean-Jacques, you are a dream! Thank you so much for this amazing review! I am so glad to read that you enjoyed all aspects of your stay with us and can’t wait for the opportunity to do it all again. We truly appreciate the insanely kind words and hope to see you and yours back here soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom G

I'll be back

Posted Mar 7, 2015
I love this hotel, I was quaint cute & comfortable. The location was perfect! No rental car needed walking distance to coffee shops restaurants beach & shopping. The best part free shuttle to the airport.
Comment from Hotel Management
Mar 12, 2015 by Katrine, Hotel Management
Wow! What an outstanding review, Gena! We are so glad you had such a great visit and can’t wait to do it all again. See you soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Braunschweig

Für junge Leute ( sehr laut)

Posted Feb 24, 2015
Pros: Die spezielle Einrichtungen der Zimmer.
Cons: Das Hotel kann so bleiben........wenn ich es luxuriöser haben möchte bin ich fehl am Platz.
Location: Schön an der Collin Av. Paar Meter zum schönen Strand und zum Ozean Drive. Einkaufsmöglichkeiten in der Nähe.
Zimmer, Service und Sauberkeit alles super. ABER es ist bis 2 Uhr morgens sehr laut. Im Foyer ist eine Bar mit leckeren Cocktails und laute Musik, daher findet man keinen Schlaf. Von 19 bis 20 Uhr gibt es Cocktail im Plastikbecher umsonst. Sehr lecker, Für 1 Nacht ok.
Comment from Hotel Management
Mar 6, 2015 by Katrine, Hotel Management
Hello there Ilona, Thank you for the time you took to share your honest feedback with us, and all of our future guests! I am stoked that you were content with the service that our team provided you with, as well as the cleanliness of our hotel. We are a party hotel and it can be a bit more noisy here. It clearly states this on our site, so that all of our guests are aware prior before booking.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
decent place to stay. free alcohol from 7-8.........................................................................................
Comment from Hotel Management
Mar 6, 2015 by Katrine, Hotel Management
Hello there and thank you for the time you took to share your honest feedback with us! We are delighted that you were able to enjoy the complimentary cocktail hour that we offer from 7-8PM. Come back for more good times! :)
3 out of 5
Recommended
for Everyone
by A verified travelerfrom North Port, FL

Nice hotel near beach, shopping, and dining

Posted Feb 18, 2015
Pros: Location close to the beach, shopping, and dining
Cons: New firmer beds and up date the decor.
Location: One block from the beach in the middle of excellent shopping and dining choices
Excellent location...1 block to beach. In the middle of shopping and excellent dining choices. First impression of our room was a flash back to the 60's with the decorations, but it was clean. One bed was very soft and the second bed was a little firmer. Not much room in the very small bathrooms, but was adequate.
Comment from Hotel Management
Mar 6, 2015 by Katrine, Hotel Management
Good Day and thank you for sharing your honest feedback with us! We are stoked that you were content with our prime location! We are just blocks from all the hottest spots, you will want to be apart of! I see that you were content with the cleanliness of our hotel. We hope to have you stay with us again in the future!
Comment from Hotel Management
Mar 6, 2015 by Katrine, Hotel Management
Good Day and thank you for sharing your honest feedback with us! We are stoked that you were content with our prime location! We are just blocks from all the hottest spots, you will want to be apart of! I see that you were content with the cleanliness of our hotel. We hope to have you stay with us again in the future!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom from BC, Canada

Cheap and cheerful, great location

Posted Feb 15, 2015
Found the Whitelaw to be an affordable and friendly boutique hotel experience. The bartender was very polite and the bellmen were helpful. Only downside was the lack of a swimming pool! The photos on the hotel website are a bit deceiving. The sun deck is just that, a rooftop deck with some pillows and mattresses which need recovering.
Comment from Hotel Management
Mar 6, 2015 by Katrine, Hotel Management
Hello there Jane, Thank you for sharing your honest feedback with us, and all of our future guests! I am delighted to read that you enjoyed the time you spent with us! Our team all work hard to make sure that everyone is having a great time, and that they would return! We hope to have you stay with us again in the future!
1 out of 5
by A verified traveler

No class creepy place

Posted Feb 13, 2015
Good for people who have no class. Didn't feel safe or comfortable at all and we even left the hotel and cancelled our reservation as soon as we got the room. It seemed like there was some stuff going on in the room next to ours. Room had strong odor. The man by the desk was the only good thing in the hotel. The manager was not reasonable when requesting a refund. Great for people that want a wild place but otherwise stay away. Surprisingly they get a 3 star rating.
Comment from Hotel Management
Mar 6, 2015 by Katrine, Hotel Management
Good Afternoon daniel, Thank you for the time you took to share your feedback with us, and all of our future guests! I am terribly sorry that your time spent with us was not a 5 star one! We are a party hotel and we are all about having a great time! We welcome everyone who wants just that.