Ratings based on 66 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

Nice hotel to stay with big family

Posted Aug 31, 2014
This hotel is excellent located and has suites with two separate room for families with more than 4 member; excellent service. Sure that I recommend it to my friends!
Comment from Hotel Management
Sep 4, 2014
Dear Valued Guest, Thank you for rating your recent stay here with us at the TownePlace Suites Miami Airport West Doral. My team and I are happy to see that you enjoyed your stay. I will be sure to share your comments with my team. We look forward to your return. Sincerely, Walter A. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from DL

Nice hotel

Posted Jul 21, 2014
Overall good. We reserved a two bedroom suite but when we were checking in we were told that they did not have that available. We were instead given two separate rooms. The rooms themselves were clean and comfortable. Hotel pool not as big as it looked in the picture. Overall good.
Comment from Hotel Management
Jul 23, 2014
Dear Michelle, I would like to take this opportunity to Thank You for posting your comments about your most recent stay here with us at the TownePlace Suites Miami Airport West Doral. My team and I are glad to see that you enjoyed your stay. I apologize that we did not have your room type available upon your arrival. Thank you for your kind words, I will be sure to share them with my team. We hope to see you again. Regards, Walter A. General Manager
4 out of 5
Recommended
for Everyone
by Fernando from San Pedro Sula, Honduras

Nice Work Hotel

Posted Jun 10, 2014
Pros: The room have all you need. Like staying home.
Cons: A bigger pool
If you need a hotel to stay for a long work day, this is it. The only bad thing it has a to small pool. Some times after a long work day you like to have a swim for relaxation. You would not be able. The beds are good for a great sleep. The people are well trained.
Comment from Hotel Management
Jun 12, 2014
Dear Mr. Fernando, I wanted to take this opportunity to Thank you for posting your comments regarding your recent stay here with us. My team and I are glad to see you enjoyed your stay and thank you for your kind words regarding my team. I will be sure to share your comments with my team members. We look forward to your return. sincerely, Walter A. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean not a quiet

Posted Jun 4, 2014
Pros: Not a lot of people. Not busy. Just a perfect to relax
Cons: Breakfast, could have some egg
Location: Mall cvs
Perfect, relaxing. Pool is clean. Is far from the busy street and not noise. Free wifi and good coffee. Clean bathroom and perfect matrass
Comment from Hotel Management
Jun 6, 2014
Dear Valued Guest, I wanted to take this opportunity to Thank You for posting your comments . I sincerely appreciate your kind words regarding my hotel, I will be sure to share them with my team. We are glad to see that you enjoyed your stay with us. We look forward to your return. Walter A. General Manager
5 out of 5
Recommended
for Getaway With Friends
by Chantal from New York

I enjoyed it

Posted May 31, 2014 on Hotels.com
I loved the environment, they didn't bother you, the staff was nice, the breakfast could have been better and the pool was kind of small but overall I enjoyed my stay :)
Comment from Hotel Management
Aug 2, 2014 by Walter, Hotel Management
Dear Chantal, I wanted to take this opportunity to Thank you for your kind words regarding your recent stay here with us. I appreciate you providing me with this invalualbe feedback and I will be sure to share your comments with my team. We look forward to your return. Sincerely, Walter A. General Manager
Comment from Hotel Management
Aug 2, 2014 by Walter, Hotel Management
Dear Chantal, I wanted to thank you for providing your comments regarding your stay here with us at the TownePlace Suites. My team and I are glad to see you enjoyed your stay. We look forward to your return. Sincerely, Walter A. General Manager
3 out of 5
Recommended
for Getaway With Friends
by Priscilla from NC

Nice hotel but they need new staff.

Posted May 29, 2014 on Hotels.com
The hotel was OK. Nothing spectacular and staff was pretty rude. It was a basic 2 bedroom condo and was really safe. It's just not home like for me.
Comment from Hotel Management
Aug 2, 2014 by Walter, Hotel Management
Dear Priscilla, I wanted to take this opportunity to Thank you for providing me with this invalulable feedback regarding your recent stay here with us. Please accept my sincere apology for any inconvenience which my team my have caused you. I will be sure to share you comments with my team. We look forward to your return. Sincerely, Walter A. General Manager
Comment from Hotel Management
Aug 2, 2014 by Walter, Hotel Management
Dear Priscilla, I would like to Thank you for providing your comments regarding your recent stay with us. Please accept my sincere apology for any inconvenience my team may have caused you. Thank you for letting me know of the way my team member treated you. I will be sure to address this with my team. Regards, Walter A. General Manager
2 out of 5
by A verified traveler

Will not be staying again.

Posted May 12, 2014
Hotel room smelled so bad had to go buy candles and incense to burn. Pool area was less than grand. Staff did not note I wanted late check out so my family was harass by room attendant and front desk. I had to be awoken out of sleep to clear the issue up. Also charges a 113.00 pet fee. When other places are free or have you leave a deposit.
Comment from Hotel Management
May 13, 2014
Dear valued guest, I wanted to take this opportunity to thank you for providing me and my team with this invaluable feedback. Please accept my sincere apology for any inconvenience which we caused you. I will be sure to share your comments with my team as we continue to strive to improve the overall hotel experience. Sincerely, Walter A. General Manager
4 out of 5
Recommended
for Families
by Dennis Brow from St. croix

Posted Apr 1, 2014 on Hotels.com
The experience was very good except for one day where the room was not attended to. My family was very disappointed because of it.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Mar 8, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Feb 26, 2014 on Hotels.com