Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

Nice hotel to stay with big family

Posted Aug 31, 2014
This hotel is excellent located and has suites with two separate room for families with more than 4 member; excellent service. Sure that I recommend it to my friends!
Comment from Hotel Management
Sep 4, 2014
Dear Valued Guest, Thank you for rating your recent stay here with us at the TownePlace Suites Miami Airport West Doral. My team and I are happy to see that you enjoyed your stay. I will be sure to share your comments with my team. We look forward to your return. Sincerely, Walter A. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from DL

Nice hotel

Posted Jul 21, 2014
Overall good. We reserved a two bedroom suite but when we were checking in we were told that they did not have that available. We were instead given two separate rooms. The rooms themselves were clean and comfortable. Hotel pool not as big as it looked in the picture. Overall good.
Comment from Hotel Management
Jul 23, 2014
Dear Michelle, I would like to take this opportunity to Thank You for posting your comments about your most recent stay here with us at the TownePlace Suites Miami Airport West Doral. My team and I are glad to see that you enjoyed your stay. I apologize that we did not have your room type available upon your arrival. Thank you for your kind words, I will be sure to share them with my team. We hope to see you again. Regards, Walter A. General Manager
5 out of 5
Recommended
by Patty S

Posted Jun 28, 2014 on Hotels.com
Comment from Hotel Management
Aug 30, 2014 by Walter, Hotel Management
Dear Ms. Patty S. I wanted to take this opportunity to Thank you for taking time out of your busy schedule to post a response about your recent stay with us. My team and I are glad to see you enjoyed your stay. We hope to see you again. Sincerely, Walter A. General Manager
4 out of 5
Recommended
by Chunkyredd from Miami

I will come back again in the future

Posted Jun 25, 2014 on Hotels.com
The location was good once we found it. It's like a good secluded area if you are just looking to have a piece of mind. Very quiet, the staff very helpful, the rooms very nice - we had the 2 room suite and it was great. The floors a little sticky but it wasn't nothing to get worked up over. The room was freezing but the digital thermostat was adjusted. Everything else was very clean. I really liked the fact that when you put the DO NOT DISTURB sign they honor your request. I will come back again.
Comment from Hotel Management
Aug 30, 2014 by Walter, Hotel Management
Dear Chunkyredd, I wanted to take this opportunity to Thank you for taking time out of your busy schedule to post a response about your recent stay with us.I sincerely appreciate the feedback which you have provided me with. My team and I are glad to see you enjoyed your stay. We hope to see you again. Sincerely, Walter A. General Manager
5 out of 5
Recommended
for Families
by A verified traveler

Colombia

Posted Jun 24, 2014 on Hotels.com
It was awesome we had a blast would recommend to all!!!
Comment from Hotel Management
Aug 30, 2014 by Walter, Hotel Management
Dear Colombia, I wanted to take this opportunity to Thank you for taking time out of your busy schedule to post a response about your recent stay with us. My team and I are glad to see you enjoyed your stay. We hope to see you again. Sincerely, Walter A. General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 17, 2014 on Hotels.com
Comment from Hotel Management
Aug 30, 2014 by Walter, Hotel Management
Dear Valued Guest, I wanted to take this opportunity to Thank you for taking time out of your busy schedule to post a response about your recent stay with us. My team and I are glad to see you enjoyed your stay. We hope to see you again. Sincerely, Walter A. General Manager
4 out of 5
Recommended
for Everyone
by Fernando from San Pedro Sula, Honduras

Nice Work Hotel

Posted Jun 10, 2014
Pros: The room have all you need. Like staying home.
Cons: A bigger pool
If you need a hotel to stay for a long work day, this is it. The only bad thing it has a to small pool. Some times after a long work day you like to have a swim for relaxation. You would not be able. The beds are good for a great sleep. The people are well trained.
Comment from Hotel Management
Jun 12, 2014
Dear Mr. Fernando, I wanted to take this opportunity to Thank you for posting your comments regarding your recent stay here with us. My team and I are glad to see you enjoyed your stay and thank you for your kind words regarding my team. I will be sure to share your comments with my team members. We look forward to your return. sincerely, Walter A. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean not a quiet

Posted Jun 4, 2014
Pros: Not a lot of people. Not busy. Just a perfect to relax
Cons: Breakfast, could have some egg
Location: Mall cvs
Perfect, relaxing. Pool is clean. Is far from the busy street and not noise. Free wifi and good coffee. Clean bathroom and perfect matrass
Comment from Hotel Management
Jun 6, 2014
Dear Valued Guest, I wanted to take this opportunity to Thank You for posting your comments . I sincerely appreciate your kind words regarding my hotel, I will be sure to share them with my team. We are glad to see that you enjoyed your stay with us. We look forward to your return. Walter A. General Manager
5 out of 5
Recommended
for Getaway With Friends
by Chantal from New York

I enjoyed it

Posted May 31, 2014 on Hotels.com
I loved the environment, they didn't bother you, the staff was nice, the breakfast could have been better and the pool was kind of small but overall I enjoyed my stay :)
Comment from Hotel Management
Aug 2, 2014 by Walter, Hotel Management
Dear Chantal, I wanted to take this opportunity to Thank you for your kind words regarding your recent stay here with us. I appreciate you providing me with this invalualbe feedback and I will be sure to share your comments with my team. We look forward to your return. Sincerely, Walter A. General Manager
Comment from Hotel Management
Aug 2, 2014 by Walter, Hotel Management
Dear Chantal, I wanted to thank you for providing your comments regarding your stay here with us at the TownePlace Suites. My team and I are glad to see you enjoyed your stay. We look forward to your return. Sincerely, Walter A. General Manager
3 out of 5
Recommended
for Getaway With Friends
by Priscilla from NC

Nice hotel but they need new staff.

Posted May 29, 2014 on Hotels.com
The hotel was OK. Nothing spectacular and staff was pretty rude. It was a basic 2 bedroom condo and was really safe. It's just not home like for me.
Comment from Hotel Management
Aug 2, 2014 by Walter, Hotel Management
Dear Priscilla, I wanted to take this opportunity to Thank you for providing me with this invalulable feedback regarding your recent stay here with us. Please accept my sincere apology for any inconvenience which my team my have caused you. I will be sure to share you comments with my team. We look forward to your return. Sincerely, Walter A. General Manager
Comment from Hotel Management
Aug 2, 2014 by Walter, Hotel Management
Dear Priscilla, I would like to Thank you for providing your comments regarding your recent stay with us. Please accept my sincere apology for any inconvenience my team may have caused you. Thank you for letting me know of the way my team member treated you. I will be sure to address this with my team. Regards, Walter A. General Manager