Ratings based on 1,122 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Montreal, Quebec

Family friendly hotel directly on the beach

Posted Apr 9, 2015
Pros: Friendly staff, good location directly on the beach and facilities (food, drinks, chairs, towels) available at the pools and the beach.
Cons: More chairs at pool side (replce one of the tennis courts by a pool and or chairs).
Location: Clean, safe, beautiful location with shuttle to shopping malls. Small shopping center facing the hotel and several restaurants within walking distance
Spent seven days in April 2015 at this great hotel directly on the beach (you don't cross a street to get to the beach). Long chairs, towels and parasols are provided and installed by the very helpful and friendly hotel staff at the two pools or the beach. The food is good and reasonably priced and available with drinks at pool side or the beach or for dining at Naomi's restaurant. The pools and the beach are rather crowded, but expected for the easter weekend, I suppose. The free shuttle to Aventura and Ball Harbour malls is nice, especially for families with young kids on strollers.
3 out of 5
by A verified travelerfrom winter Park

The maid staff decided to take the day off.

Posted Apr 8, 2015
Pros: Nothing
Cons: Everything
First of all this is not a hotel it's a residence. Just enough staff and rentable residences to call the hotel. Service in this facility is nonexistent.One day we put our maid sign out at 9:30 in the morning she never did come. The first thing that was one to set up all the people on the beach. The second day there was none.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chino, Ca

Very nice hotel close to the beach.

Posted Apr 5, 2015
The staff were super friendly and helpful at all times. Definitely would come here again.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 5, 2015
Good location, nice beach, nice rooms but a little outdated. The pool is nice for the kids
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, accommodating and friendly staff

Posted Apr 2, 2015
Pros: Mostly, the staff was extremely nice and couldn't do enough for us, especially the men who set up our lounge chairs, towels, and umbrellas everyday.
Cons: The hot tubs were filled with children when they were supposed to be for ADULTS only. Also, there should be more wait staff at the beach!
Location: Plenty to do nearby. Lots of shops, restaurants, ice cream places. South Beach was 25 minutes away which was convenient.
We were looking for a nice getaway and Trump International fit our needs exactly! It was on the beach, friendly staff, relaxing spa, great food (especially Neomi's) and efficient exercise facility. We would certainly recommend this hotel!
3 out of 5
by A verified travelerfrom new york

do not leave bags with hotel staff!

Posted Mar 31, 2015
On the last day we checked out and asked if they could hold our bags as we did not have to get to the airport until later that evening. They said no problem and told us we could leave the bags with them and use the beach for the day. When I got home I saw that my mini-iPad was stolen from my carry on luggage. The only time it was unattended was under their care. I called them and spoke with Security several times. I finally recieved a call from Kamal who was rude and stated that they interviewed the staff and no one "saw" the iPad. He then said it must have been misplaced. I assured him it was not, at which point he said there was no point in going back and forth with this. Lesson learned. Don't return to Trump Hotels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2015
En general la estadía fue buena. El staff es amableny predispuesto. Buenas piscinas, buen servicio en la playa.
4 out of 5
Recommended
for Families
by A verified travelerfrom Toronto

Great stay

Posted Mar 28, 2015
Great hotel with good services and beautiful beach. Will choose it again if come back to Miami!
2 out of 5
by A verified traveler

Posted Mar 26, 2015
Spent 3 days from 15th March and was very good. Returned for one night following weekend and was a bad experience. Toilet broken - took 2 requests and over 3 hours to mend. Couldn't book in until 16.00 which is too late for a 1 night stay. I expected some form of acknowledgement for facility issue but nothing given. They are only interested in money. I will avoid Trump hotels from now on
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
A Great time was had by my 3 kids and I. Just what we needed to escape the Midwest cold.