Ratings based on 894 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom Chicago

Posted Nov 11, 2014
Cons: Should have handicapped parking without having to pay $30.00 for valet service.
Everything was great except parking for handicapped .
3 out of 5
by A verified travelerfrom Lima

Lux hotel, but no character

Posted Oct 13, 2014
Pros: Everything works fine. No hassles
Everythings is Ok, and works fine at the hotel. But it lacks charm and character. At all levels It could be a great hotel for people looking for efficient, modern, and a bit cold/impersonal atmosphere.
2 out of 5
by A verified travelerfrom Toronto, Canada

Will not stay at this hotel again!

Posted Sep 28, 2014
Pros: nothing
Cons: fire the staff including the manager and rehire.
Location: location was the only good thing but things were overpriced.
Room door to balcony will not open Shuttle failed to pick us up and then insisted that he had waited for 5 minutes Manager - inefficient and rude lobby staff - rude and useless no communication - housekeeping did not give us sufficient towels and toiletries. Had to make about 5 calls for some action. pool bartender - rude and make a point of telling us that he had to go out of his way to make our drinks staff on beach - lazy and impolite. Had to wait for them to talking between themselves to get our towels and seats.
4 out of 5
for Everyone
by A verified travelerfrom Miami

Very nice hotel, easy access to the beach.

Posted Sep 23, 2014
Pros: Beach access, restaurant right on the beach, great services and amenities.
Cons: Valet parking and food a little on the pricey side for the quality.
Location: Great location. Right on the ocean. Close to everything.
Great hotel. Stayed with my 3 teenage kids and they loved it.
5 out of 5
for Everyone
by A verified travelerfrom aa new york

Great hotel on the beach

Posted Sep 11, 2014
Every things was very good, everybody was so nice and kind. The room was cleaning very well. We had fun:) the gym was small but very functional. The pool was nice and clean. This hotel good for family and for couple. The beach was perfect. Balcony with beautiful views of the ocean and pools. Large bathroom with shower and bath tad were wonderful:) Also it's very handly having a kitchen in the room and refrigerator with a full bar.
1 out of 5
by A verified traveler

Posted Sep 8, 2014
We were racially profiled by staff while hanging out the poolside. We were the only blacks there so a staff came up to us and said " are you really a guest here? I am very curious". Also, dinning service is terrible for the price you pay. Breakfast is tasteless and they make the worst coffee. House keeping staff came in the middle of the night without being asked and get this.... They let themselves into our room with out permission while we are asleep yelling " house keeping!". Also, house keeping staff must like hanging out in guest rooms because I found a pair of sandals by our bed that dose not belong to us.
5 out of 5
for Everyone
by A verified traveler

Posted Aug 31, 2014
good and comfortable. facility such as toilet water system was not functioning perfect.
5 out of 5
for Everyone
by A verified travelerfrom Sterling, VA

Great place, wonderful vacation!

Posted Aug 30, 2014
Pros: Clean, comfortable beds, nice bathroom, close to many restaurants, Halouver Beach and Aventura Mall.
Cons: Please provide promptly the name of your guests to the internet provider and to the beach staff.
Location: Many restaurant in Sunny Isle Beach area with great food. About 5 min bus ride to Halouver Beach and Aventura Mall.
The hotel is beautiful, right on the beach. We stayed at deluxe studio with ocean view. The room was very spacious and clean. In room coffee was included in the price we paid, but because we are espresso lovers we had our coffee in the nearby bakeries( across the street). There are plenty of restaurants nearby. The pools were never crowded and there were always chairs available. The staff was very friendly. We had a great time and we would definitely stay again there.
4 out of 5
for Families
by A verified travelerfrom UK

Hotel good balance for beach and town

Posted Aug 28, 2014
Room very comfortable with stunning views. Restaurant quality good albeit surrounds a bit clinical... Coffee shops and restaurants directly across road are a plus. Would have been better to have had parking included as $30 per day is not cheap and there is NO way of avoiding
5 out of 5
for Families
by TLMfrom Florida

Great resort!

Posted Aug 27, 2014 on Hotels.com
My husband and I could not have been happier staying at the Trump this weekend. The ENTIRE staff was so friendly and did everything in their power to make our stay pleasant. The one bedroom suite was very spacious and clean with great views of the bay and ocean. Breakfast was pricey which is typical for a resort, but delicious. Lucien, our server, went out of his way to start each day with a wonderful experience. The beach does get crowded so if you would like front row seating, have your chair and umbrella set up early. Don't hesitate for a minute to stay at the Trump. We can't wait to return!