Ratings based on 607 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Great views from beautiful pool area!

Posted Feb 15, 2015
Pros: Pool area is second to none. Nice gym. very helpful hotel staff, always went out of there way to assist or take pictures.
Cons: Lighting in the bathroom needs to be much brighter to shave and properly apply makeup. Better concierge service. clear prices for room amenities.
Location: Very good location. Next to the water front, a short walk to Mary Brickell village, and a nice walk or jog route around a very near island.
This is a very nice hotel with a lot of views to enjoy. On the water front with a huge pool area on the 15th floor that provides beautiful views of the port,islands,and city skyline. also a Good restaurant on the 15th floor. Fast elevators, Great staff. use caution when buying drinks from poolside bar, we got charged $36.00 for two mai tai's.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2015
It was great - I would stay here again. The roof top pool was simply amazing. Great location too!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Miami, Fl

Enjoyed our stay!

Posted Jan 12, 2015
Pros: The ambiance, cleanliness and location
Cons: We didn't like that drinks were not allowed while we were in the pool. There's nothing more relaxing then enjoying your beverage while in the pool.
Location: There are many restaurants and lounges within walking distance. Wish it had a hotel bar
The staff experience as we entered was very nice. Our room was ready on time and was very nice with a balcony with the city view. The large Jacuzzi was EXCELLENT!!! Just would have really enjoyed if we could have had our drinks while soaking in the pool. That rule should be changed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom J

Amazing!

Posted Jan 11, 2015
Everything was beyond my expectations! I will be returning!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Switzerland

Nice downtown hotel - great pool - surcharges

Posted Jan 9, 2015
Pros: Pool and room
Cons: Breakfast excluded or really included
Location: Bayside shopping mall
The hotel is very nice as well as the pool. The only downside was that for an included breakfast it should be included and not everything should have additional charges if you want to order what is on the menu.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn, NY

Great Hotel in the heart of Brickell

Posted Jan 2, 2015
I loved my stay here. The Spa is espectacular. The staff is very friendly. The drinks by the pool are delicious. I would definitely stay here again.
3 out of 5
by A verified travelerfrom G

Ok but not amazing

Posted Dec 18, 2014
Nice room but no wow factor - we booked a suite and the decor is really bland and just ok. No plush towels and 5* touches. We had a crib for our toddler and they didn't have any crib bedding which was odd. The 15th floor was nice for breakfast and there is a nice pool area but the server at breakfast could have cheered up a little. Overall - nice hotel in financial district and easy to walk out if you are a tourist or are in need of dinner or a drink nearby be it business or pleasure.
2 out of 5
by A verified traveler

Disappointed

Posted Dec 11, 2014
I had stayed here a couple times before over a year ago. Arrived and they didn't have my Expedia reservation. They put me in a room quickly although not what I reserved or wanted. I was exhausted and needed sleep so I didn't make a fuss. Room was aged. I found the water never got hot. This hotel needs renovations.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Buenos Aires

Excelente hotel cerca de la mejor noche de Miami..

Posted Dec 7, 2014
Estuve con mi pareja, ideal todo, el Spa, la piscina, los restaurantes y los Lounges
5 out of 5
Recommended
for Couples
by HUMBERTOfrom RECIFE

BOA ESTADIA! LOCAL MARAVILHOSO E BONITO!

Posted Nov 4, 2014 on Hotels.com
Hotel bem localizado, piscina com vista incrível. O único aspecto negativo é de cobrarem 5 dólares pelo café, mesmo com o pacote de refeição incluso! Cada pessoa tinha que pagar as bebidas durante o café! O café incluso é uma PEGADINHA! A diária do manobrista é de 35 dólares/dia! Uma coisa muito importante é que O VICEROY não cobra por entrega de pacote comprado pelo amazon, o que pode ocorrer em outros hotéis!