Ratings based on 459 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from Miami, FL
Anniversary Fantasy Suite!Posted Oct 8, 2014
Pros: Rooms, decor, food, staff.
Cons: Valet service. We waited and weren't being helped and they looked at us as imposters.
My husband and I stayed here for in August for our 5th wedding anniversary. We live in Miami so the commute was close. The hotel is beautiful inside and out! We drove up to the valet, but they just looked at us and keep on helping others which was rude. I had to get out the car to figure out where we had to park or what we had to do which was inconvenient. After all that was said and done, check-in was easy peasy, and we ended up upgrading to a suite for a small fee. Our room was modern and beautiful! We had the Miami Spice dinner at their restaurant 15th & Vine. Food was amazing! Very small servings for the price but it taste very good! We had a few vouchers for free drinks which we used for breakfast the next day. Breakfast was included in the hotel stay but because we had vouchers, we were able to order anything we wanted. Breakfast was the best! We stayed only for one night but we would definitely stay here again although it is a bit pricey!
for Everyoneby A verified traveler from England
Great Downtown LocationPosted Sep 23, 2014
Cons: Cheaper valet parking
Location: 2 mins walk to free metro mover . 10 mins walk to Bayside area and Brickell area which is full of shops and restaurants.
Located 10 mins walk from Brickell Village, Bayside area and Hop on Bus tour which is a great way to see all Miami areas. Nearby Restaurants reasonably priced with fab food (japanese and italian) and only a few mins walk. free metro mover (Brickell Line) 2 mins walk. Hotel has amazing rooms, plush and spotless, bathroom huge!!. Riverside walk and park at rear of hotel. 15th Floor infinity pool spectacular at night. Valet parking $36 a bit steep. Glad we chose to stay in Downtown, South Beach too loud and busy. Definitely recommend.
for Everyoneby A verified traveler from Rio de Janeiro, Brazil
Good timesPosted Sep 19, 2014
We enjoyed our stay at the hotel. Swiming pool and Spa very nice. Staff very professional
for Everyoneby A verified traveler
Great locationPosted Aug 29, 2014
Great place! Very clean and comfortable. Very close to Bayside and Brickell shops. Nice for couples.
for Familiesby A verified traveler
Viceroy MiamiPosted Aug 18, 2014
Pros: Almost everything! It is very chic and caters for all needs
Cons: The cost of the parking!
Location: Miami is absolutely buzzing. There are lots of local shops and historical parts to visit.
Excellent welcome upon arrival and staff were very knowledgeable about surrounding facilities. A map of the vicinity is provided which proved to be very helpful. Staff were ready to show you around and explain when and where all facilities were located
for Everyoneby A verified traveler from new york
Great HotelPosted Aug 17, 2014
Pool Pool Pool--- great pool great location and great decor made our stay Great! Price for coffee and other small items are ridiculous - one coffee $5.00 crazy!! Glass of milk $10.00 Crazy!
for Everyoneby A verified traveler from hialeah, fl
Beautiful hotel, great staffPosted Aug 12, 2014
Once we got there we got a free upgrade. The room was beautiful and the pool had an amazing view. The restaurant inside the hotel was amazing as well.
by A verified traveler from b
Fine but not a 5 star quality hotel.Posted Aug 12, 2014
Nosy corridors. Small lobby for a 5 star hotel. The arrival curb is anything but a 5 star hotel reception area always congested.
for Everyoneby A verified traveler from Brooklyn, NY
Wonderful hotel experience.Posted Aug 12, 2014
My partner and I spent a weekend at the Viceroy Hotel for our anniversary and could not have been more pleased. The staff was extremely accommodating and the hotel was just spectacular. I highly recommend this hotel.
for Everyoneby A verified traveler from chile
Nice hotelPosted Aug 5, 2014
Good location unless you are a beach junkie. Helpfull staff, clean rooms and awsome spa and pool.