Ratings based on 647 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2015
Hotel was nice , very nice location , near downtown
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Amazing Weekend

Posted Apr 29, 2015
Hotel was lovely! I Was there for the weekend with friends and everything was perfect. Spacious clean rooms and bathrooms, hotel staff were always very helpful and great location as well (about 13 mins cab ride to south beach). Amazing rooftop view and breakfast was reasonably priced! Only thing was the wifi which could only connect 2 devices at a time but that was not a huge problem. I would definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Apr 27, 2015
The hotel and staff were amazing for the most part. The day I checked in I told the front desk agent that I was getting married the next day and if they could have something like strawberries and champagne set up in the room for us when we got back. He said yes... But there was nothing when we returned from the wedding. Also I'm not sure how but the hotel was out of wash rags and asked us to call back for them the next morning. Overall a great hotel though, and very beautiful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Wonderful !!!

Posted Apr 25, 2015
Will definitely go back there anytime I touchdown in Miami ... The room was nice and the bathroom was very spacious ! I loved it !
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Very nice hotel in Brickell

Posted Apr 23, 2015
Pros: location, staff, restaurant
Cons: breakfast only served as of 7am , in a business district.....
Location: convenient for business, downtown
Conveniently located, staff goes out of his way to make you comfortable, very good restaurant
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful!!

Posted Apr 22, 2015
From the moment you pull up to the hotel..just wow! The location is a short walk to great restaurants and bars. All the staff we meet were so polite and helpful, even if they were just passing by they would say hello. The room which was a one bedroom suite was so amazing. I felt like I was in a dream. All the little details..from the decor, the comfort of the living room, the bathrooms (it had 2) were marble with a frame less shower and soaking tub. The bed was so comfortable. The view alone from the patio was stunning. Had a water view room. Didn't make it to the restaurant while there, but room service was good. The pool area was breathtaking at night. During the day they had a DJ set up to entertain the guest's. The spa in this hotel is the best I've ever seen. Plunge pools..water infused bar...my massage was great. I highly recommend this hotel and can't wait to go back.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Tegucigalpa, Honduras

Great Stay, Great Deal from Expedia

Posted Apr 22, 2015
Pros: Facilities, location
Cons: in room bathrobes
Location: It´s in the heart of downtown, a few steps away from places to eat, party, shop, run, etc.
This a great hotel, located nearby all the it places in downtown Miami. I got a great deal from expedia... could´t be happier.
3 out of 5
by A verified travelerfrom Los Angeles, CA

Great room but too many pool rules

Posted Apr 21, 2015
The hotel room was lovely and the staff was kind and helpful but they do silly things like charge your credit card daily if you go over a certain amount and then take off what you don't use at check out. The other non-luxury experience is all the rules at the pool. You can't have a drink 3 feet from the pool's edge, security comes by to tell you. Even though there are 3 pools, one is only for decoration. No one is allowed to step foot in it. Security comes by to tell you that too. So, while you think you're having a relaxing pool experience (the even have a DJ on the weekends) it only looks like a fun, cool experience but it really isn't. There are plenty of other nice hotels to choose from that care about the guest experience without the policing and nickel and dime-ing. So not sexy. I would only recommend this hotel if you were in town for a business trip and didn't need a lobby bar.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dehdarani

Great view of the city

Posted Apr 21, 2015
We had a great memorable stay at Viceroy! Everything about the location was perfect! If I go back to Miami, I know where I am staying!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

Nice modern high design hotel

Posted Apr 20, 2015
Pros: Truly high style without feeling snob -
Cons: Ironing boards were cheap - low end. They don't belong there. Toiletries amenities were really good but no samples to take home. Only full bottles $45
Location: Great location - quick taxi to South beach if needed...
Overall it is a very nice hotel - great style design - large bathrooms...all comforts Pool area is superb...too bad we did not use the gym or spa