Ratings based on 356 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Northern Virginia

Great location for hotel

Posted Jun 28, 2015
The room would never get comfortably cool, and the bed a not really that comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2015
The hotel staff was great and the rooms were the nicest of any of my stays on SOBE
5 out of 5
Recommended
for Everyone
by A verified traveler from tampa

Great time in South Beach

Posted Jun 22, 2015
This hotel was literally steps away from the beach. The boutique feel was mugged more intimate and personal than the large resort hotels. We were able to go for an early run on the beach and enjoy the wonderful amenities of the hotel during the day. The penthouse suites are phenomenal!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Very nice,clean,centrally located to walk anywhere

Posted Apr 30, 2015
Booked this hotel through Expedia. It was last minute & very little availability anywhere. We were pleasantly surprised & would definitely go again. The staff was very friendly & accommodating. The rooms were very nice & clean & comfortable. They provide towels, lounge chairs & umbrellas for the beach with service people who set everything up for you. Although the weather was extremely hot & humid, the staff was far less irritable than even I was, and they had the hard part! We were very impressed. We didn't rent a car because the location was perfect for walking anywhere along South Beach. We thoroughly enjoyed our stay & plan to return again.
Comment from Hotel Management
May 4, 2015 by Elen Terzis, Hotel Management
Good Afternoon Charlene, Thank you for taking the time to write such a wonderful review for the Z Ocean. We are thrilled to hear that no availability anywhere led you to the Z where you were surprised and happy. We do hope to see you in the near future for another great time. Warm Regards, Elen Terzis Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern Ireland

Great hotel close to ocean boulevard and beach

Posted Apr 24, 2015
Pros: Comfort,location and convince.
Cons: Privacy between balconies, use of sun loungers.
Location: Central location at end of Ocean Drive, short walk to beach, 10 min walk to Lincoln Shoppimg Mall.
Stay at the Z Ocean very relaxing and within walking distance of Ocean Drive and short walk across the road to the beach Llots of places to eat nearby and great atmosphere.Llimited number of sun loungers available, approx 9, and people reserving them early morning which is not very fair.
Comment from Hotel Management
Apr 27, 2015 by Elen Terzis, Hotel Management
Good Afternoon KC, Thank you for taking the time to share you experience at the Z Ocean. We are thrilled to hear that your stay at the Z was relaxing. The location of the Z is ideal! We hope to see you return in the near future. Warm Regards, Elen Terzis Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel steps from beach!

Posted Apr 16, 2015
Amazing experience...rooftop terrace room is a must!!!
Comment from Hotel Management
Apr 18, 2015 by Elen Terzis, Hotel Management
Good Morning Dee, Thank you for taking to the time to share your experience of the Z Ocean Hotel. We are thrilled to hear that you had an amazing experience. The rooftop rooms are quite amazing. We hope to see you return soon! Warm Regards, Elen Terzis Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Cali

Perfect for South Beach

Posted Apr 13, 2015
It was amazing. The staff was very friendly and accommodating. The hotel is in walking distance to tons of cafés on Ocean Ave and super close to the beach. Can't wait to go back.
Comment from Hotel Management
Apr 15, 2015 by Elen Terzis, Hotel Management
Good Afternoon porsche, Thank you for taking the time to share your experience of the Z Ocean. We are happy to hear you found it perfect for South Beach! Most importantly we are thrilled you found the staff very friendly and accommodating. We hope to see you in the near future. Warm Regards, Elen Terzis Front Office Manager
2 out of 5
by A verified traveler from NYC

Great location but overpriced and not four star

Posted Apr 8, 2015
If you want to be within walking distance to eating and beaching then this is an ideal location. However, the hotel did not live up to my expectations. When we arrived we were checked in and offered champagne which was a nice touch. We headed to the assigned room where we were greeted by a not so friendly cleaning lady. We tried to explain that we had been assigned the room but didn't get very far. At that point I opted to call the front desk using my cellphone. The receptionist told us to return so we had to carry our luggage back downstairs. While our room was reassigned no apology was offered. In fact we were asked whether the lady was almost done cleaning so we could wait for the room, this was at 4:30 way after check in time. While we had a balcony there wasn't much to see. This was disappointing because we paid the money that we had because we wanted to be able to sit outside and enjoy the promised city view. I inquired about a room upgrade which I was told would be an additional $200 and would award me a glimpse of the ocean so I declined. The room its self was a nice size without a bathtub. However the furnishings were nicely done. When we found breakfast vouchers under the door but it wasn't clear whether these were part of the deal we paid for. Parking is an additional $35 so be warned. Pros: location, nice furnishings, one free drink during happy hour Cons: pricey for what you get, balcony view, lack of customer concern, not 4 star, strong freshner in lobby
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Apr 8, 2015
Pros: Great location
Great hotel in a good location - would definitely stay here again. Staff very helpful
Comment from Hotel Management
Apr 11, 2015 by Elen Terzis, Hotel Management
Good Morning Gavin, Thank you for taking the time to share your experience of the Z Ocean! We are thrilled to hear that you found the location great and that you would stay here again! We hope to see you soon for another great time. Warm Regards, Elen Terzis Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Love this place!

Posted Apr 4, 2015
Everything a out this hotel is amazing... From the entire venue to the staff, it was a great experience!
Comment from Hotel Management
Apr 6, 2015 by Elen Terzis, Hotel Management
Good Morning Traveler, Thank you for taking the time to share your experience of the Z Ocean Hotel! We are thrilled to hear that you found everything was amazing. We hope that you return in the near future for another great experience. Warm Regards, Elen Terzis Front Office Manager