Ratings based on 351 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Very nice,clean,centrally located to walk anywhere

Posted Apr 30, 2015
Booked this hotel through Expedia. It was last minute & very little availability anywhere. We were pleasantly surprised & would definitely go again. The staff was very friendly & accommodating. The rooms were very nice & clean & comfortable. They provide towels, lounge chairs & umbrellas for the beach with service people who set everything up for you. Although the weather was extremely hot & humid, the staff was far less irritable than even I was, and they had the hard part! We were very impressed. We didn't rent a car because the location was perfect for walking anywhere along South Beach. We thoroughly enjoyed our stay & plan to return again.
Comment from Hotel Management
May 4, 2015 by Elen Terzis, Hotel Management
Good Afternoon Charlene, Thank you for taking the time to write such a wonderful review for the Z Ocean. We are thrilled to hear that no availability anywhere led you to the Z where you were surprised and happy. We do hope to see you in the near future for another great time. Warm Regards, Elen Terzis Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern Ireland

Great hotel close to ocean boulevard and beach

Posted Apr 24, 2015
Pros: Comfort,location and convince.
Cons: Privacy between balconies, use of sun loungers.
Location: Central location at end of Ocean Drive, short walk to beach, 10 min walk to Lincoln Shoppimg Mall.
Stay at the Z Ocean very relaxing and within walking distance of Ocean Drive and short walk across the road to the beach Llots of places to eat nearby and great atmosphere.Llimited number of sun loungers available, approx 9, and people reserving them early morning which is not very fair.
Comment from Hotel Management
Apr 27, 2015 by Elen Terzis, Hotel Management
Good Afternoon KC, Thank you for taking the time to share you experience at the Z Ocean. We are thrilled to hear that your stay at the Z was relaxing. The location of the Z is ideal! We hope to see you return in the near future. Warm Regards, Elen Terzis Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel steps from beach!

Posted Apr 16, 2015
Amazing experience...rooftop terrace room is a must!!!
Comment from Hotel Management
Apr 18, 2015 by Elen Terzis, Hotel Management
Good Morning Dee, Thank you for taking to the time to share your experience of the Z Ocean Hotel. We are thrilled to hear that you had an amazing experience. The rooftop rooms are quite amazing. We hope to see you return soon! Warm Regards, Elen Terzis Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cali

Perfect for South Beach

Posted Apr 13, 2015
It was amazing. The staff was very friendly and accommodating. The hotel is in walking distance to tons of cafés on Ocean Ave and super close to the beach. Can't wait to go back.
Comment from Hotel Management
Apr 15, 2015 by Elen Terzis, Hotel Management
Good Afternoon porsche, Thank you for taking the time to share your experience of the Z Ocean. We are happy to hear you found it perfect for South Beach! Most importantly we are thrilled you found the staff very friendly and accommodating. We hope to see you in the near future. Warm Regards, Elen Terzis Front Office Manager
2 out of 5
by A verified travelerfrom NYC

Great location but overpriced and not four star

Posted Apr 8, 2015
If you want to be within walking distance to eating and beaching then this is an ideal location. However, the hotel did not live up to my expectations. When we arrived we were checked in and offered champagne which was a nice touch. We headed to the assigned room where we were greeted by a not so friendly cleaning lady. We tried to explain that we had been assigned the room but didn't get very far. At that point I opted to call the front desk using my cellphone. The receptionist told us to return so we had to carry our luggage back downstairs. While our room was reassigned no apology was offered. In fact we were asked whether the lady was almost done cleaning so we could wait for the room, this was at 4:30 way after check in time. While we had a balcony there wasn't much to see. This was disappointing because we paid the money that we had because we wanted to be able to sit outside and enjoy the promised city view. I inquired about a room upgrade which I was told would be an additional $200 and would award me a glimpse of the ocean so I declined. The room its self was a nice size without a bathtub. However the furnishings were nicely done. When we found breakfast vouchers under the door but it wasn't clear whether these were part of the deal we paid for. Parking is an additional $35 so be warned. Pros: location, nice furnishings, one free drink during happy hour Cons: pricey for what you get, balcony view, lack of customer concern, not 4 star, strong freshner in lobby
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Posted Apr 8, 2015
Pros: Great location
Great hotel in a good location - would definitely stay here again. Staff very helpful
Comment from Hotel Management
Apr 11, 2015 by Elen Terzis, Hotel Management
Good Morning Gavin, Thank you for taking the time to share your experience of the Z Ocean! We are thrilled to hear that you found the location great and that you would stay here again! We hope to see you soon for another great time. Warm Regards, Elen Terzis Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Love this place!

Posted Apr 4, 2015
Everything a out this hotel is amazing... From the entire venue to the staff, it was a great experience!
Comment from Hotel Management
Apr 6, 2015 by Elen Terzis, Hotel Management
Good Morning Traveler, Thank you for taking the time to share your experience of the Z Ocean Hotel! We are thrilled to hear that you found everything was amazing. We hope that you return in the near future for another great experience. Warm Regards, Elen Terzis Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom m

South beach

Posted Mar 24, 2015
Très bien situe sur océan drive plutôt calme car éloigné des bars animés et à 2 blocs de lincoln pour faire le shopping. Les chambres ont une terrasse avec table, chaises, et transats où vous pouvez prendre votre repas. Micro-ondes. Les restos sont devenus très chère sur Miami Beach alors attention à. Votre budget.
Comment from Hotel Management
Mar 27, 2015 by Elen Terzis, Hotel Management
Good Afternoon Kate, Thank you for taking the time to review the Z Ocean Hotel. We are thrilled to hear that you enjoyed the location of the hotel. The hotel is ideally located. We hope to see you return in the near future. Warm Regards, Elen Terzis Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA

The hotel is great. The staff is FANTASTIC.

Posted Mar 21, 2015
Pros: See above.
Cons: There was a package in the room of "things for your pleasure" that made the hotel feel less than family friendly which, other than that, it is not.
Location: See above. Also the concierge recommended a different restaurant every night (7) and each meal was better than the next and within walking distance.
We had a great stay at Z Ocean Hotel. The balconies off the room overlook the pool and are large and private and get sun. The staff at the hotel from the concierge to the bellman to the desk staff and the room service staff are wonderful, friendly, helpful and made the experience even more pleasant. The rooms were spacious and my daughter said it was the comfiest pull out bed she's slept on. There are two TV's in the rooms and kitchenettes and that makes it ideal for more than 2 people. The restaurant attached to the hotel was particularly good and the staff there was wonderful as well. There is outdoor seating which was very pleasant. The same can be said for the bar in the breezeway. The hotel is a 2 minute walk to the beach where there are umbrellas, towels, and chairs for guests of the Z. We were completely satisfied.
Comment from Hotel Management
Mar 24, 2015 by Elen Terzis, Hotel Management
Good Afternoon Sara, Thank you for taking the time to share your experience of the Z Ocean! We are thrilled to hear that you had a great stay with us and that you found the staff to be fantastic! We hope to see you come back for another completely satisfied stay. Warm Regards, Elen Terzis Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia

Great hotel, excellent amenities.

Posted Mar 16, 2015
The staff was exceptional, they went above and beyond our last nights stay when I lost my cell phone in the taxi on the way to the airport. They were very helpful identifying the cab number which resulted in finding my phone.
Comment from Hotel Management
Mar 18, 2015 by ZFOM, Hotel Management
Good Morning Louie, Thank you for taking the time to share your comments and feedback. It truly means a lot to us! We are thrilled to hear that you found the staff to be exceptional. We hope to see you return in the near future for another great time! We are happy to hear that we could assist in locating your phone. Warm Regards, Elen Terzis Front Office Manager