Ratings based on 278 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas texas l

Nice area

Posted May 31, 2015
I just had a blast my room was ready and no one bothered me the whole time
Comment from Hotel Management
Jun 5, 2015 by General Manager, Hotel Management
Dera Guest, The Courtyard Miami Lakes extends sincere appreciation to you for your thoughtful review of our property. We are so pleased that your experience merited your positive feedback. Thank you and we look forward to serving you again in the future. Sincerely, Orlando Amparo General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2015
Pros: Internet free
I love this hotel , the people who works there are friendly, helpful, Denise at the front desk was so helpful, Maria at the restaurant very nice, the ubication of the hotel close to the airport, 10 min from Miami Apt. I use to go there usually.
5 out of 5
Recommended
for Everyone
by A verified traveler from hieleah

Great

Posted May 4, 2015
Great, clean n staff very nice. Will return on my next business trip
Comment from Hotel Management
May 6, 2015 by General Manager, Hotel Management
Dear Great, How happy we were to receive your praise about your recent stay at the Courtyard Miami Lakes! Our team takes pride in their ability to meet and exceed our guests’ expectations, and as such, it is extremely valuable to hear from guests in confirmation that our efforts are successful. Thank you so much for your patronage and complimentary commentary. We look forward to serving you whenever your travels bring you to the Miami Lakes, FL area. Sincerely, Orlando Amparo General Manager
3 out of 5
by A verified traveler from Orlando, FL

One night stay

Posted Apr 26, 2015
Pros: The location is better compared with airport hotels. Unless offered airline vouchers, this hotel appears to be a better choice.
Cons: The air conditioner in my room needs to be fixed. It makes big noise when the cooling is on.
Location: There are a few restaurants near by.
The check in was smooth. However when I tried to get one of the luggage carts, I found all of them were occupied. Hence it took me some extra effort to get the bags into my room on the 4th floor. The room is significantly smaller than other Courtyard Marriott hotels that I have stayed in. The path between the night stand and the closet is narrow and making it hard for the bags to get through. The main problem of the room is that when the cooling of the A/C is on, there is a weird smell in the room. Had to switch the A/C into fan mode. After the front desk was informed, they said that they will make a note about it. The pool appears to be crowded during the afternoon. Compared with other Marriott Courtyard hotels, this one appears to be subpar standard. However it is located in a good convenient area. PS: If you follow the GPS, it will send you to the trash collection facility of the hotel. Follow the green "Courtyard" sign when driving.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, Fl

The hotel was very clean and staff was friendly.

Posted Apr 6, 2015
My family and i went to Miami for easter weekend and we always stay the courtyard marriot at miami lakes. They have always provided exceptional customer service and clean rooms. That is our go to hotel for everytime we travel south.
5 out of 5
Recommended
for Getaway With Friends
by wendy from fort myers

Great

Posted Apr 1, 2015 on Hotels
Was a great stay. If price is right will stay here on every visit.
1 out of 5
by A verified traveler from Georgia

Posted Mar 23, 2015
Pros: The location
Cons: A microwave and refrigerator should be in the rooms.
Location: Good location it was close to the event we were attending
Friday night was a good night but Saturday night after we came from our event about midnight. The room across the hall had some young adults that had the music blasting and people kept coming so I assume it was a party. Called the front desk three times about the noise and the people and if was about three or four before the noise starting dying down and people leaving. I feel like I paid too much money to not be able to sleep.
Comment from Hotel Management
Mar 25, 2015 by General Manager, Hotel Management
Dear Pirtia, Thank you for taking the time to share your comments about your recent stay with us. We pride ourselves on providing our guests with an excellent customer service experience, and we are sorry that we did not meet your expectations. Please be assured that we are looking at the issues that were addressed in your survey. We hope that you will give us another opportunity to serve you on your next trip to the Miami Lakes, FL area. Sincerely, Orlando Amparo General Manager
5 out of 5
Recommended
for Business Travelers
by Phil from Tampa Bay

Nice...clean and safe!!

Posted Mar 22, 2015 on Hotels
I was pleasantly surprised and very pleased about the cleanliness and location of this hotel in relation to the area. Very safe..clean...and I will be staying there again. Too high in price...but ALL the hotels in that area are.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great People!

Posted Mar 20, 2015
Pros: The Staff. Our rooms were very clean and well maintained during our stay.
Location: I was in Miami Lakes on business so the location was good for getting around the town.
This hotel has some excellent people working on their staff. I scheduled meetings in the lobby one morning and the lady at the counter went out of her way to assist those coming. Additionally the service at the snack and beverage counter was very courteous and efficient.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Mar 18, 2015 on Hotels