Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

It's not in busy place

Posted Aug 27, 2014
It's nice clean hotel, beds were clean and was good environment, only problem was that we needed fridge and microwave, they send fridge to our room but said microwave we have to use lobby one....else every thing was good
2 out of 5
by A verified traveler from Florida

Not clean enough..

Posted Aug 4, 2014
Tub had mildew, no wash cloths or garbage can in bathroom. Water bottle and coffee were NOT complimentary. Light in bathroom didn't turn on. Just seems like te maintenance is lacking at this facility. I would rather pay more money and stay at a cleaner facility.
Comment from Hotel Management
Aug 7, 2014 by General Manager, Hotel Management
Dear Julie, Thank you for your comments regarding your recent stay at the Courtyard Miami Lakes. Your feedback is very important to us. We pride ourselves in exceeding our guest's expectations, and we are sorry to hear that your experience was not a positive one. We will be looking into the issues that you brought to our attention. Again, thank you for your feedback, and we hope that on your next visit to the Miami Lakes area you will give us another opportunity to provide you with excellent customer service. Sincerely, General Manager
3 out of 5
by A verified traveler from Chicago, IL

Nice hotel, but...

Posted Jul 2, 2014
Cons: Include breakfast in room rate.
Nice hotel, but did not create good impression. First floor smells like basement lil bit.
Comment from Hotel Management
Jul 7, 2014 by General Manager, Hotel Management
Dear Mike from Chicago, Thank you for your feedback. We pride ourselves on providing an excellent customer service experience. We aplogize if we did not meet your expectations. We are investigating the issue that you brought to our attention. Thank you again and we hope to serve you during your next visit to Miami Lakes, FL. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Key West, Fl.

Beyoncé Concert

Posted Jun 27, 2014
Spent the night here after the Jay Z and Beyoncé On The Run Tour at the Sun Life Stadium. Hotel was excellent! Clean, comfortable, quiet, nice grounds.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Nice hotel!

Posted Jun 27, 2014
Pros: Clean rooms, friendly staff
Cons: Nothing
Location: Sun life stadium is approx 15 minutes away. Lots of restaurants near by and close to the turnpike.
Friendly staff, clan rooms, great pool view at an affordable price (only $129 a night).
4 out of 5
Recommended
for Everyone
by Marv from CR

Nice Hotel

Posted Jun 2, 2014
Hotel very confortable, good rooms and near to the principals shopping center as Sawgrass, Dolphin and Aventura!
4 out of 5
Recommended
for Everyone
by Nick from Pittsburgh Pa

Very nice hotel

Posted Jun 2, 2014
The hotel was great! My only problem was no hotel shuttle. It cost my wife and I a total of almost $300.00 in cab fares from the Fort Lauderdale Airport to the Hotel, Hotel to the Port of Miami, from Port of Miami back to Hotel then Hotel to Fort Lauderdale Airport. Get a shuttle get a 5th star
3 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Jun 1, 2014
The room was nice and clean and the bed was soooo comfy. The only negative was that they charge for practicality everything
Comment from Hotel Management
Jun 4, 2014 by General Manager, Hotel Management
Dear Traveler , Thank you very much for your complimentary remarks. We are happy that you found the room and bed comfortable. General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Had good staff

Posted May 31, 2014
First entrance into the room it smelled bad probably smell from old carpet or AC. Wasn't as fancy as expected. Staff was amazing. Cleaning staff was great.
Comment from Hotel Management
Jun 4, 2014 by General Manager, Hotel Management
Dear Verified Traveller, Thank you for your complimentary remarks about our staff; I shared your comments with them. We will investigate the issue that you have reported regarding the odor upon entering the room, and we are sorry for any inconvenience that you may have experienced. Sincerely, General Manager
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted May 30, 2014 on Hotels.com