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Reviews of TownePlace Suites By Marriott Miami Lakes

2.5 out of 5
TownePlace Suites By Marriott Miami Lakes
8079 Nw 154th St, Miami Lakes, FL

Reviews

7.6

Good

Rating 10 - Excellent. 302 out of 845 reviews" "
Rating 8 - Good. 258 out of 845 reviews" "
Rating 6 - Okay. 135 out of 845 reviews" "
Rating 4 - Poor. 73 out of 845 reviews" "
Rating 2 - Terrible. 77 out of 845 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Orlando, Hialeah

Disliked: Cleanliness, staff & service, property conditions & facilities
This property was the worth Marriott hotel that I have ever stayed at. I would not recommend this hotel to anyone.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities
Staff were very accommodating.
Stayed 6 nights in Mar 2024

10/10 Excellent

David

Stayed 1 night in Mar 2024
Response from Management on Apr 16, 2024
Dear Guest,Thank you for providing feedback regarding your past stay with us. We will share your feedback with the team about your past experience.

10/10 Excellent

Suray

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice closed to everything.
Stayed 9 nights in Mar 2024

6/10 Okay

Gabriela

Traveled with partner
Disliked: Cleanliness, staff & service
.
Stayed 5 nights in Mar 2024

8/10 Good

Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service
A littel more option in breakfast
Stayed 4 nights in Mar 2024

8/10 Good

Shalonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience i have ever had at any Marriott property. There were roaches in the room, rooms were old and smelled dirty and stale. Staff was not helpful and they did not thoroughly clean the room upon check-in nor during our stay even though we requested it.
Stayed 5 nights in Feb 2024

6/10 Okay

Odalys

Traveled with partner, Traveled with pets
We liked the area. However, we travel with a small pet at all times and found the room smelled moldy, the bath tub faucets had water running from it and the carpet when walked on barefoot (quickly) felt moist. Not an ideal room—spent the large part of our vacation out of our room—just sleep and oh! The bed way too soft. Overall, not an ideal situation for the prices charged for the week.
Stayed 6 nights in Feb 2024

4/10 Poor

Claudia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was good but the rooms are old and had a damp musty smell. Tub was patched up and carpet torn.
Stayed 10 nights in Feb 2024

8/10 Good

Jose E.

Liked: Cleanliness, staff & service
Good property if your staying with family.
Stayed 4 nights in Feb 2024

10/10 Excellent

Katrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Nadime

Traveled with family
Liked: Cleanliness, staff & service, amenities
May need some updating but it was clean and quiet
Stayed 1 night in Feb 2024
Response from Management on Feb 5, 2024
Thank you for taking the time to provide feedback on your past stay with us We will share with the team to ensure all future guests leave satisfied. We hope to host you in the future.

2/10 Terrible

DIANE

Business traveler
Disliked: Cleanliness, property conditions & facilities
Rundown, outdated, dishwasher falling out of the wall, air conditioner made loud banging noises all night, toilet wouldn’t stop running. Expected a Marriott experience, extremely disappointed.
Stayed 5 nights in Jan 2024

2/10 Terrible

Jorge

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t understand how this place can be part of a Marriot. Is in terrible conditions and really nasty!

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Kimberly at the front desk was excellent. Room was roomy and okay. However, kitchen sink backed up the entire time, shower could not be adjusted ie it shot water to the back of the bath and could not be adjusted otherwise, the AC/Heater malfunctioned and the reception area could do with a little modernisation.
Stayed 5 nights in Dec 2023

8/10 Good

Aldrin

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno cerca de restaurantes
Stayed 1 night in Dec 2023

6/10 Okay

Sharvil

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't pay attention to the Google reviews, this hotel is just fine for a short stay. It isn't luxurious, but its solid and for the Miami area it's a great value. For the relative price in this area you could do a lot worse.
Stayed 1 night in Dec 2023

6/10 Okay

Thufail

Disliked: Cleanliness
Room has bad smell and breakfast counter finish very quickly.
Stayed 2 nights in Dec 2023

8/10 Good

Zaid Farooq

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent. Two slight negatives: 1. The carpets in the hallways smell bad. 2. The breakfast hall is very small for the capacity.
Stayed 3 nights in Dec 2023

10/10 Excellent

Clifford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cowboy's and Dolphins 🐬
Hospitality was great, enjoyed trip
Stayed 6 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation for the Holidays
This was my second time staying here this year and I can say it is a great stay for a low price. No noise or discomfort and the perfect space to be comfortable.
Stayed 2 nights in Dec 2023

2/10 Terrible

Marvelous

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac was not working had to sleep in heat. No one offered to change my room. All tv was not working it stays on for 3 minutes then goes completely off. Sent staff to fix but no one woke speaks English. Offered to refund me but everytime I question about my refund no one knows anything

6/10 Okay

Amy

Business traveler, Traveled with family
Disliked: Amenities
There was a musty/ dirty smell in the hallways. The room was musty as well. The Continental breakfast was inedible.
Stayed 3 nights in Dec 2023

2/10 Terrible

Sanjib

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miles away from Marriott Standard
I can not write anything good about this stay. Booked a 2BR suite for 5night stay. After 3 reminders for 3 days, finally got someone to take the trash out. Bathroom shower taps leaking constantly that it was a night time sleep nightmare. Pool didn’t get cleaned. Had to give my room number to get a bottle opener for a suite with full kitchen!!. The carpets are possibly 2 generations old. Not sure how Corporate Marriott even allow this hotel to operate under its brand!!! Get this updated or stop selling under Marriott.
Stayed 5 nights in Dec 2023

2/10 Terrible

Hemal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had no hot water, terribly worn out carpets, smelly rooms and terrible housekeeping services
Stayed 4 nights in Dec 2023

10/10 Excellent

Tomasa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Franklin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good place to stay
Stayed 4 nights in Dec 2023

2/10 Terrible

Marvelous

Stayed 1 night in Dec 2023

8/10 Good

Darryl

Liked: Staff & service, property conditions & facilities
The staff was super friendly and very helpful. Each staff member I encountered was very polite. The facilities were mostly clean did not seem outdated. The only knock is that with it being a pet friendly hotel there were alot of dogs out and about and the hallways had a very strong kennel like smell. I understand that could be a normal thing for pet friendly hotels but it definitely caught me off guard.
Stayed 5 nights in Dec 2023

2/10 Terrible

Bernard

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 5 nights in Dec 2023

4/10 Poor

Alberto

Disliked: Cleanliness, staff & service
Stayed 6 nights in Dec 2023

8/10 Good

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

4/10 Poor

Jakayla

Traveled with family and small children
Disliked: Amenities
I was not pleased at all with this hotel. For $215 a night, it should have been cleaner. We had to do some cleaning ourselves and open a window because it smelled bad in there. Not only that, I booked two two-bedroom suites a month in advance just for them to tell me the day before check-in that they may not have the room I booked. Then charged my card without notice before I ever even checked in. Breakfast was trash. Idk how you mess up a continental breakfast but they did. They need to clean up, from the front door to the rooms. I had a damn dead bug stuck to a towel. 10/10 do not recommend. Wish I could get my money back.
Stayed 1 night in Dec 2023

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is convenient
Stayed 3 nights in Dec 2023

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week in Miami
Place was clean and quiet. Didn’t use pool because of the cooler weather. Breakfast was good.
Stayed 7 nights in Nov 2023

10/10 Excellent

hope

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great help me with questions I had about getting dinner and with the computer system on site
Stayed 1 night in Dec 2023

10/10 Excellent

Karren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

4/10 Poor

JAVIER ESTEBAN

Disliked: Property conditions & facilities, room comfort
TOWNE PLACE will no be an option in the future
Before arriving at Miami I had another level of expectation about Towne Place by Marriot, Why? Because of the daily rate is higher in comparison with the level of service First, I assumed the room cleanliness service would be everyday, after the first night this service did not do, being said that, during the 2nd day this service was done with towels change and for the rest nothing happened, overall the cleanliness was not good On the other hand, the level of breakfast is the WORST, no brown bread, no fruits, no yoghurt, the coffee does not taste like anything Regarding the people who work there have had an excellent behavior being candid, respectful and available at all time for the passenger
Stayed 3 nights in Nov 2023

8/10 Good

Gustavo A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

LaKeisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient for my needs and check-in and check-out was very smooth.
Stayed 2 nights in Nov 2023

6/10 Okay

MURALI

Traveled with family
Liked: Cleanliness, amenities
Front desk staff is not friendly. Facility is clean and compact.
Stayed 2 nights in Nov 2023

6/10 Okay

Stephone, Jacksonville

Liked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Nacy

Stayed 2 nights in Nov 2023

8/10 Good

Angel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar lindo y limpio
Stayed 1 night in Nov 2023

2/10 Terrible

BRIAN

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Came from Sarasota to Miami and once we arrived around 11pm there a couple groups of young adults just sitting on their truck or standing around with their car on listening to music talking drinking and smoking, when we try to find parking a couple of them just stared like we don’t belong here and made us uncomfortable. It’s really unfortunate because I’ve stayed at other TownePlace suites and have had a great experience yet felt very uncomfortable. I thank the manager at the location and my Expedia rep for talking and providing me a refund, I was able to find somewhere luckily that helped me have a good nights rest.
Stayed 1 night in Nov 2023

2/10 Terrible

Destiny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked the staff they were great and very communicative, but the floors in the room and bed felt moist, damp I didn’t like it. I had to keep my slippers on throughout my stay just being in the room alone. I wish they would upgrade the rooms for people to be paying $150.00 a night because it isn’t worth it at all! The breakfast bar was cool but milk was definitely spoiled and they had it in the fridge. Also, oatmeal had no taste. Overall rating for this place a 2.
Stayed 2 nights in Nov 2023

6/10 Okay

Hector

Liked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose

Stayed 3 nights in Sep 2023