Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great hotel

Posted Jun 26, 2014
Pros: Room was cleaned and nicely decorated. Comfy.
Cons: More options for breakfast....
Location: CVS pharmacy, Chevron gas station, Outback rest, Subway...
Nice hotel. Great location in Miami Lakes. CVS pharmacy right across the street as well as a gas station. Many restaurants at walking distance. The room was comfy and very nice decorated. It had a nice desk for those business travelers. Kitchen was cleaned and with supplies. Bed was super comfy! Continental breakfast was simple with yogurt, bagels, English muffins, cereal, instant oatmeal, boiled eggs, bananas and apples, coffee, tea and juice. Lady in the Breakfast Room was super nice. The swimming pool was small but, that did not bother me. Will stay again.
Comment from Hotel Management
Jul 11, 2014 by David, Hotel Management
Thank you for staying with us. I am glad you enjoyed your stay and I look forward to welcoming you back the next time you are in the Miami Lakes area. Best Regards, Hotel Manager
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted May 23, 2014 on Hotels.com
2 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 7, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

Worked fine for us, nice hotel and grounds.

Posted Mar 28, 2014 on Hotels.com
Hotel and staff were fine. The only complaint I have was that both hotels.com and the hotel itself led me to believe that the single-room layout (no 2-room suites were available) provided some separation between the bed and the sofa-bed. But they were actually right on top of each other, be aware of this if you plan to use the sofa-bed for someone.
3 out of 5
Recommended
by Bert from Miami Lakes

Impressions

Posted Mar 21, 2014 on Hotels.com
While the room was well kept, the 2nd floor hallway smelled of urine. Hallway rugs looked seedy. Only soap, shampoo, and conditioner were available. No body lotion was supplied or available. The breakfast was fine. I think this is a Section 8 hotel.
Comment from Hotel Management
Sep 13, 2014 by General Manager, Hotel Management
Thank you for taking the time to share your comments on your stay. My apologies your stay was not up to our usual standards. I have shared your comments with our team and we have taken steps to correct some of the issues you have identified. Again, thank you for staying with us. Best Regards, Hotel Manager
3 out of 5
Recommended
for Everyone
by Kay from USA

Lost sleep on sofa bed

Posted Feb 2, 2014
Pros: Location & kitchen
Cons: Provide extra pillows and better sofa bed.
Kitchen has pots, pans and dishes. Clean room, thin walls, can hear people's conversations in their rooms while walking down hallway. Sofa bed mattress is so thin and uneven I felt the coils/wires sticking me all night long, lost sleep! They couldn't give us 1 extra pillow because they didn't have extras. Breakfast consists of toast, bagels, cereals, yogurt, oatmeal, coffee, milk & juice.
Comment from Hotel Management
Aug 16, 2014 by David, Hotel Management
Thank you for taking the time to provide your feedback on your stay at our hotel. I am sorry that you wrere not able to get a comfortable night sleep on our sofa sleeper. I am very sorry we were not able to provide the additional pillow you requested during your stay, We have since ordered additional pillows which will be available to our staff after hours to provide them to our guests who request them. Thank you again for your for staying with us. Best Regards General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice place

Posted Jan 28, 2014 on Hotels.com
This place was nice for the price and the location was great
Comment from Hotel Management
Apr 19, 2014 by General Manager, Hotel Management
Thank you for staying with us. I am glad you enjoyed your stay and look forward to your return. Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2014
Location: Nice restaurants within easy walking distance
Very clean, neat, and comfortable.
Comment from Hotel Management
Jul 26, 2014 by David, Hotel Management
Thank you so much for providing your feedback. I am glad you enjoyed your stay . We look forward to your return visit. Best Regards
3 out of 5
Recommended
for Families
by John from wpb

Okay

Posted Dec 28, 2013 on Hotels.com
Clean and nice except one of the blankets had suspicious looking hairs on it. Service nice, outside of hotel looked nice, friendly workers.
3 out of 5
by A verified traveler

Posted Nov 24, 2013
Rooms are too small n inconvenient