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Marriott Jacksonville Downtown
4.0 star property

Riverwalk Jacksonville hotel in Downtown Jacksonville with 24-hour fitness

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Marriott Jacksonville Downtown

Photo gallery for Marriott Jacksonville Downtown

Lobby
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe
Lunch and dinner served, American cuisine
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Marriott Jacksonville Downtown

Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Restaurant
  • BarBarBar

Explore the area

Map
245 Water St, Jacksonville, FL, 32202
  • Popular LocationTimes-Union Center for the Performing Arts1 min walk
  • Popular LocationFlorida Theatre11 min walk
  • Popular LocationTIAA Bank Field4 min drive
  • AirportDaytona Beach, FL (DAB-Daytona Beach Intl.)87 min drive
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Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 362 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 362 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 362 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 362 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Near VyStar Veterans Memorial Arena

Lobby

Hyatt Regency Jacksonville

Downtown Jacksonville
Pool
Pet friendly
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1186)
The price is $185
$212 total
includes taxes & fees
Apr 28 - Apr 29
Hyatt Regency Jacksonville

About the neighborhood

Jacksonville

Marriott Jacksonville Downtown is located in Downtown Jacksonville, a neighborhood in Jacksonville, and is in the entertainment district and on the riverwalk. Times-Union Center for the Performing Arts and Florida Theatre are cultural highlights of the area. Museum of Contemporary Art Jacksonville is another place to visit that comes recommended. Discover the area's water adventures with kayaking and boat tours nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Visit our Jacksonville travel guideOpens in a new window

What's nearby

  • Times-Union Center for the Performing Arts - 1 min walk
  • Florida Theatre - 11 min walk
  • Prime F. Osborn III Convention Center - 11 min walk
  • VyStar Veterans Memorial Arena - 3 min drive
  • TIAA Bank Field - 4 min drive

Getting around

  • Jacksonville Central Station - 3 min walk
  • Jacksonville Station - 10 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 22 min drive

Restaurants

  • River Club - 6 min walk
  • Urban Grind Coffee Company - 6 min walk
  • Jim & Jan Moran Theater - 1 min walk
  • Jacoby Symphony Hall - 1 min walk
  • Alewife Taproom at the Bread & Board Provisions - 5 min walk

About this property

Marriott Jacksonville Downtown

Hotel near Times-Union Center for the Performing Arts
Located close to Museum of Contemporary Art Jacksonville and Florida Theatre, Marriott Jacksonville Downtown provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. The on-site American cuisine restaurant, JBar, offers lunch and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Full breakfast (surcharge), valet parking (surcharge), and ATM/banking services
  • Smoke-free premises, a computer station, and 9 meeting rooms
  • A ballroom, luggage storage, and a 24-hour front desk
  • Guest reviews say good things about the helpful staff and location
Room features
All 354 rooms include comforts such as premium bedding and air conditioning, in addition to perks like separate sitting areas and bathrobes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with premium channels
  • Separate sitting areas, recycling, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 14 per night)
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • JBar
  • Juliettes Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (12,972 square feet of space)

Outdoors

  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Pool access ramp on site
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15–25 per person
  • Self parking fee: USD 14.00 per night
  • Valet parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Frequently asked questions

Does Marriott Jacksonville Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Marriott Jacksonville Downtown?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Marriott Jacksonville Downtown on May 17, 2024 start from $152.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Marriott Jacksonville Downtown pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 75 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Marriott Jacksonville Downtown?

Self parking is available for USD 14.00 per night. Valet parking is available for USD 25.00 per night.

What time is check-in at Marriott Jacksonville Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Marriott Jacksonville Downtown?

Check-out is at 11:00 AM.

Where is Marriott Jacksonville Downtown located?

Located in Downtown Jacksonville, this hotel is within a 10-minute walk of Times-Union Center for the Performing Arts and Museum of Contemporary Art Jacksonville. Florida Theatre is 0.5 mi (0.9 km) away. Jacksonville Central Station is only a 3-minute walk and Jefferson Station is 8 minutes.

Marriott Jacksonville Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 645 out of 1382 reviews" "
Rating 8 - Good. 329 out of 1382 reviews" "
Rating 6 - Okay. 181 out of 1382 reviews" "
Rating 4 - Poor. 119 out of 1382 reviews" "
Rating 2 - Terrible. 108 out of 1382 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Rearn M

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Traveled with family
Liked: Amenities
Staff is extremely attentive and very friendly. Hotel is clean and offers lots of amenities.
Stayed 1 night in Apr 2024

10/10 Excellent

cynthis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the facilities the location, the food, and the meeting areas were just right
Stayed 1 night in Apr 2024

2/10 Terrible

Margret

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
As if pulling up and seeing a grown man taking a crap in the street wasnt horrible enough we woke up to roaches in our bed and in our room. 14th floor. Was told I'd be contacted by management but they clearly arent that concerned with resolving the issues because i havent heard anythibg at all.
Stayed 1 night in Mar 2024

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
did not realise place was pet friendly ended up with bug bites all over my legs
Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Traveled with partner
Disliked: Amenities, property conditions & facilities
This hotel is very clean, and the staff are polite and helpful. My only problem is with the amenities for the price of the stay. There is no breakfast, and there isn’t even a microwave in the rooms. There is also no fan in the bathrooms so we had to leave our bathroom door open. I was also overcharged. The receipt sent to my email showed the price I agreed to at booking, and the charge on my bank statement was $90 more. So dealing with the accounting department is another downer. I most likely will not stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Alexis

Traveled with partner
Disliked: Staff & service
I wasn’t aware of the $15 parking fee everytime you leave out, I booked this hotel based off the pictures provided and it looked nothing like it was, the pool was my main attraction but it unfortunately was under construction and I didn’t know. I will say it was VERY clean and quiet!
Stayed 2 nights in Mar 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0