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Reviews of Best Way Inn

2.5 out of 5
Best Way Inn
31 Meriden Road, Rockfall, CT

Reviews

6.8
Rating 10 - Excellent. 42 out of 224 reviews" "
Rating 8 - Good. 72 out of 224 reviews" "
Rating 6 - Okay. 60 out of 224 reviews" "
Rating 4 - Poor. 27 out of 224 reviews" "
Rating 2 - Terrible. 23 out of 224 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Ken, Glen Cove

Disliked: Cleanliness, amenities, property conditions & facilities
I had stayed there before and loved it It was very clean and cozy This time it was dirty. The bathroom had mold, the towels were stained, no toilet paper Disappointing
Stayed 2 nights in Jan 2024

4/10 Poor

Daniel

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Floors are filthy and very dusty comfator had all kids of holes especially burn holes bathroom sink leak and shower was very filthy
Stayed 2 nights in Dec 2023

4/10 Poor

darryl

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No towel service. TV had no sound.
Stayed 1 night in Dec 2023

6/10 Okay

jacqueline

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Was given three different rooms one had a mattress on the window one was occupied and finally a room.
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities
U need to tell ur cleaning lady to do a better job cleaning floors are filthy and very dusty and the bathroom needs to be cleaned better
Stayed 1 night in Dec 2023

10/10 Excellent

John

Business traveler
Liked: Amenities
Stayed 1 night in Nov 2023

6/10 Okay

Wai Suen Loretta

Traveled with family
Liked: Staff & service, property conditions & facilities
You can choose non smoking & smoking room, some room can't receive wifi, the staff will change another room for us. Its ok for me.
Stayed 1 night in Nov 2023

8/10 Good

Etta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that my room was clean and that the staff was nice. I didn't like that some of the buttons on my TV remote control were hard to press and that there were two flies in my room.
Stayed 2 nights in Nov 2023

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, staff & service
No hot water
Stayed 2 nights in Nov 2023

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 2 nights in Nov 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Marcelino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Erik

Stayed 1 night in Oct 2023

10/10 Excellent

Kevin, Northfield

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, great value!
Stayed 1 night in Oct 2023

8/10 Good

Doming

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Amy

Stayed 1 night in Sep 2023

10/10 Excellent

Ken, Glen Cove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little motel, clean & friendly staff
Stayed 2 nights in Aug 2023

4/10 Poor

Chris

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
The ice machine was non-functional. The WiFi was useable, but was cut off early, along with our room key on the day we were leaving.
Stayed 2 nights in Aug 2023

6/10 Okay

Bruce

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
While it is clean, room air conditioning didn't work very well. There should be coffee makers in the rooms.
Stayed 2 nights in Aug 2023

8/10 Good

Michelle

Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Michelle

Stayed 1 night in Jul 2023

8/10 Good

Michelle

Stayed 1 night in Jul 2023

8/10 Good

eric, North Wales

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only one tv station. If there was Wi Fi, the room didn't note the code. The motel is a great value in comparison to other places to stay in the Hartford area.
Stayed 1 night in Jul 2023

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Jeffry

Stayed 1 night in Jun 2023

6/10 Okay

Jay

Business traveler
Liked: Cleanliness, staff & service
Ok, but could be better.
Needed a room for business trip in area. Location is convenient to Middletown, CT. Provided no-frills at reasonable cost. Both stays had indication of missed towel in bathroom from previous person. Main concern is that the security lighting outside bleeds through the blackout curtains. The room seems recently updated, but some furniture is old and worn.
Stayed 1 night in Jun 2023

6/10 Okay

Kymberlee

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2023

6/10 Okay

Jay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and room was clean. The only problem was that curtains let too much light into room, with security lighting making it hard to sleep.
Stayed 1 night in Jun 2023

8/10 Good

Max

Liked: Staff & service, property conditions & facilities
good price and friendly staff
Stayed 3 nights in Jun 2023

10/10 Excellent

Halina

Liked: Cleanliness, staff & service, property conditions & facilities
The property fit everything I needed. The staff was a great help I had issues with times with my plane and they accommodated me even after I had caused a mistake while booking. The rooms were clean and ready, easily accessible, and hospitable I had no issues even with my disability getting a room best for me.
Stayed 1 night in Jun 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.
Stayed 1 night in May 2023

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Donye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Donye

Stayed 1 night in Dec 2022

6/10 Okay

Michael

10/10 Excellent

Tins

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

4/10 Poor

francis

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
No internet
No internet
Stayed 1 night in Oct 2022

10/10 Excellent

Catherine, Plantsville

Stayed 1 night in Oct 2022

10/10 Excellent

Igor

Stayed 1 night in Oct 2022

10/10 Excellent

Allan

Stayed 1 night in Sep 2022

4/10 Poor

Robin, Wadsworth

Traveled with family
Disliked: Amenities, property conditions & facilities
I knew this was going to be a budget motel. What I didn't know was that the (sand paper) towels and anything else was released very carefully. I booked for 3 people and when I went to get a third towel I was asked to return a dirty one in order to get a clean one. No ice bucket available, so there was a sign on the ice machine to not use the cups. (There was only 1-4 coffee cups next to the broken Keurig machine in the lobby at any given time. There was trash piled up next to the office. I found an open drink pouch stuck to the floor next to the bed between the bed and the wall and the floor was sticky. Raise your rates and provide a decent hotel room for the masses. I'm still checking for bed bugs.
Stayed 2 nights in Sep 2022

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Mostafa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping still my clothes and my food and even my medications
Stayed 2 nights in Aug 2022

2/10 Terrible

Kathryn

Stayed 1 night in Aug 2022

6/10 Okay

PATRICIA

Stayed 1 night in Aug 2022

2/10 Terrible

Elizabeth

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed sheets where not even cleaned. Blood stain on them.. mattress was filthy and don't even get me started on the floors. The price is outrageous for how disgusting the room was. I would never recommend this place to anyone. The other room next to us was blasting music all music also..so yeah no never again!
Stayed 1 night in Jul 2022

6/10 Okay

William

I liked the set-up of the room the parking I don't care for other people don't park at a space located at the door in front the room they are staying in
Stayed 1 night in Jul 2022

8/10 Good

Allison

Stayed 1 night in Jul 2022