Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by Nicki from Amarillo,TX

Hotel Expensive.

Posted Mar 2, 2014
The room was okay; however, the bathroom was not. I saw several pubic hair strands on the shower wall and a small hair strand in the tub. The towels smelled okay but they were dingy looking. Then we went to eat breakfast at 9:10 am. The breakfast bar was picked over as if a heard of cows had just been there. The young male employee was not interested in restocking the food or juices. He was cleaning tables though. We asked for more waffle mix and he told us to use the strawberry waffles. The milk was outdated over a week old and only one container of yougurt left. He was nice enough to make more coffee. So coffee and the last bagel was it. I guess first come first serve. My kids were scrounging for cereal to eat by itself, because the milk was expired. The family before us wiped out the eggs and gravy. Wasn't about to ask the guy for more and he wasnt interested in putting more food out. We left and went to Mc Donald's just a few blocks east of the hotel. Paid way too much.
4 out of 5
Recommended
for Everyone
by A verified traveler

Recommend this hotel

Posted Feb 24, 2014
Wonderful experience, no complaints about our stay
2 out of 5
by A verified traveler

Never again!

Posted Jan 22, 2014
After having trouble connecting to the WiFI, we contacted the front desk. We were told that WE would need to call the provider, that they didn't know what the problem was. You could connect in the front desk area, but service dropped in the rooms. In the meantime, I discovered several strands of long black hair in the shower. It was disgusting. We contacted the provider, and they contacted the front desk. We changed rooms. At least it was cleaner. Four hours later, we could finally connect to the WiFi. It was just so frustrating. We paid way too much money for inadequate service and dirty rooms.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2013 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 29, 2013
3 out of 5
Recommended
by A verified traveler

No internet

Posted Dec 29, 2013 on Hotels.com
Good hotel for the area. No internet.
5 out of 5
Recommended
by jyl from Texas

Holiday travels dream

Posted Dec 29, 2013 on Hotels.com
After a day of traveling my room in this hotel was a welcome sight. The service was friendly, the room was nice and I enjoyed my stay
1 out of 5
Recommended
for Business Travelers
by Cindy from Miles

Very disappointed

Posted Dec 20, 2013 on Hotels.com
Glad we were there only one night - won't go bac . Had to change rooms because of a beeping smoke detector. We then got a room on the first floor - it had only one set of very sheer curtains and offered no privacy from the cars parking right outside our window. The desk chair was thrashed and torn down to the padding on the arms. The bathroom door would not stay closed and the toilet ran continuously. not a good night!
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 6, 2013
5 out of 5
Recommended
for Business Travelers
by capps from colorado

great

Posted Dec 6, 2013 on Hotels.com
very nice and clean, love the free icecream anytime of the day or night.