Ratings based on 236 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom raleigh nc

NICEEE

Posted Mar 24, 2015
Room was beautiful, clean, and in a great location! I love the Hyatt!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London, UK

Unexpected

Posted Mar 17, 2015
I hadn't stayed in midtown for a very long time. Pleasantly surprised by how good this experience was - difficult to single out any one thing. I'd definitely stay here again.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Frankfurt

Super Stadt Hotel

Posted Mar 2, 2015
Pros: Die gemütlichen Zimmer waren hervorragend!
Cons: Geschirr auf den Zimmern.
Location: In der nähe des Grand Central Station
Ein tolles Stadt Hotel, super wenn man zu Fuß unterwegs sein möchte, alles ist gut gelegen und man kommt relativ schnell zu den meisten Attraktionen. Die Zimmer sind schön und modern eingerichtet, man hat eine super Aussicht auf die Lexington Ave. Betten sind bequem und das Bad schön eingerichtet mit einer großen Dusche. Die Zimmer verfügen eine Mikrowelle sowie einen Geschirrspüler, jedoch kein Geschirr. Man kann zwar welches beim Personal holen aber diese werden am nächsten Tag von dem Housekeeping mitgenommen, sodass auf dem Zimmer nie welches war. Ansonsten waren die Zimmer sehr gemütlich, man konnte sich nach einem langen Tag immer auf das Hotel freuen. Das Personal war stets freundlich und sehr hilfsbereit. Ein modernes und junges Team!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Location, amazing staff

Posted Mar 1, 2015
Pros: The rooms were clean and nice. The staff was great.
Cons: Add a complimentary bottle of water.
Besides the great location and excellent rooms, the staff was extremely helpful and accommodating.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seoul. Korea

Comfortable hotelhotel

Posted Feb 25, 2015
Hotel was very small. Also room was very small. But very comfortable and easy to come and out. Lounge is very good . Bread and juice for breakfast is good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, Oregon

This is a NYC find

Posted Jan 19, 2015
Excellent. Many extras that you will actually want to use, great staff, location. Not overpriced.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

Rooms not ready

Posted Jan 14, 2015
Pros: Great location, good value. Enjoyed the suite set up.
Cons: Make sure the rooms are ready for your guests when they arrive! Guest "lounge" has the feel of a waiting room.
Location: Close to the theaters and Times Square.
We arrived 20 minutes before the check-in time of 4pm and neither of our rooms were ready. By 5:30 they had one room for us. After dinner we came back to the hotel, around 9 pm, and the second room was STILL not ready! The clerk at the front desk even tried to suggest that the problem was because I had requested that the rooms be near each other-which I had NOT. After some scrambling around, they were able to get us into our second room. Although this was unacceptable, Nick offered us much apology, free wi-fi, a room with a terrace, and complimentary wine. He was the only staff member who acknowledged and accepted responsibility for the bad service. Kudos to Nick!
3 out of 5
by A verified traveler

하얏트 계열 중 가장 낮은 급의 호텔인듯

Posted Jan 10, 2015
Pros: 위치가 교통에 좋음.
Cons: 객실에 먼지가 많았고, 어메니티를 규칙적으로 바꿔주지 않음.
Location: 전시관람.
비지니스 하기 위해 잠시 스테이하기에 적당한 호텔인듯. 그렇지만, 쾌적하고 아늑한 분위기를 원한다면 다른 곳으로 가는게 나을듯.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel

Posted Jan 6, 2015
Stayed here on our first trip to NYC and it was a wonderful establishment! Great staff, beautiful rooms, the lounge was just wonderful, and nice location.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Hyatt 48

Posted Jan 5, 2015
Pros: Size of rooms and showers
Location: Great midtown location near many sites
brand new hotel in a great location. Very large rooms for NYC standards and very clean