Ratings based on 1,027 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Couldn't find a more comfy and pleasant place!

Posted Mar 31, 2015
We were staying in the Benjamin hotel suite. It is elegant, very good staff, very nice spacious room, excellent location, amazing restaurant downstairs. Highly recommended even for the most picky traveller! You will not regret it!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel

Posted Mar 21, 2015
Pros: The staff were professional and friendly. The rooms are quite nice.
Cons: Room temperature tended to be too warm even when lowering the thermostat.
Location: Close to Grand Central. Nice area.
Second time staying here. The experiences was excellent in every way.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tallahassee, FL

Amazing stay!

Posted Mar 10, 2015
Pros: The quietness of the building, the room was so cozy even though it was 5 degrees outside, the location, the staff.
Cons: The elevators were being worked on while we were there, but we never had a problem.
Location: Great location! Right near the subway.
This hotel exceeded our expectations! We had such a lovely stay and the price was the best part! Our room did not look like a hotel room, but that of a personal bedroom, complete with throw pillows on the bed and a blanket on the foot. The bathroom was completely marble with a great shower with water pressure, something that many hotels lack! The tiny kitchenette was great for making tea and coffee and the room service from The National was great (The Ugly Burger was just what we needed after 2 hours of delayed flights and subzero temps outside!). In addition to being quiet, it was conveniently located one block from the subway which made navigating the city very easy.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Norwood, MA

Welcoming Mid-town Hotel

Posted Mar 2, 2015
Pros: The friendly helpful staff.
Cons: One elevator was being refurbished so that service was slow. They did allow guests to use the service elevator to try and alleviate the wait time.
Location: The National restaurant in the hotel was convenient, lovely and the food and prices were good. Close to 5th Avenue shopping.
We made our reservation at the Benjamin primarily because of it's location which was close to our daughter's apartment. I provided my e-mail address and a day or so before our arrival they e-mailed us a quick form about our preferences in room location, amenities, check in time, etc. A return e-mail indicated that they had received my form and that our room would be ready by 3 p.m. We arrived in NYC around noon and decided to go to the hotel and see if we could leave our luggage and check in later. Our room was ready, fulfilled our requests and they seemed genuinely welcoming even though we were three hours early
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, New York

Weekend away

Posted Mar 2, 2015
The hotel was very nice quick check in and check out. Hotel staff nice and polite. Only con was that the lady in the front desk did not know that it was a VIP access hotel, which means I didn't get any real perks of being a silver plus Expedia member. I had to show her on the app and then she finally gave me a breakfast voucher. They should know what type of hotel they are working at.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Richmond

Wonderful staff and great restaurant for family br

Posted Feb 28, 2015
We had our daughter, son-in-law and 16 month granddaughter. We got the one bedroom king suite for them and a king studio on same floor. Accommodations gave them space and allowed for baby to sleep and play in her own area. Large rooms with refrig in both rooms especially good for granddaughter.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2015
We have stayed at The Benjamin many times and have always had a wonderful time and experience. The rooms are beautifully decorated, clean and comfortable. I can't wait to return again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa, FL

Love this hotel!

Posted Feb 23, 2015
I stayed at The Benjamin over the weekend--my third stay here in the past year. Each time I love it--so comfortable, friendly staff, great restaurant, it's my favorite!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Although we only stayed 1 night for a quick stopover, it was great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Overland park, KS

Nice upscale hotel close to everything

Posted Feb 22, 2015
Great and comfortable! Helpful staff with getting a cab and luggage storage.