Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
84% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Sería bueno que tuviera un mantenimiento en genera

Posted Mar 24, 2015
Cubrecama roto,,,mal olor en pasillos y habitación ,,,,,sin elevador ,,,,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, CA

Nice hotel, great service but bed was too firm!

Posted Mar 16, 2015
Liked the fact it is attached to a Shopping Center and restaurant service was excellent.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom usa

very good

Posted Mar 5, 2015
Pros: the staff
Cons: maintence
Location: the location works whit me close to mi family and the location of the hotel is great we have a big mall and different Cain of food I like it
We have some problems with elevators (on repair) and with shower but the staff changes of room that was good
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Overall a nice stay

Posted Feb 5, 2015 
Room is nice, but no door on shower so the bathroom gets very wet. Only one of the three elevators was working, and would arbitrarily clear out pushed buttons - very annoying. Everything else was goood. Good food at the cafe.
5 out of 5
Recommended
for Business Travelers
by DAVIDfrom cancun

del prado

Posted Jan 31, 2015 
Bien
2 out of 5
by A verified traveler

elevadores

Posted Jan 30, 2015
El mismo y ańejo problema de los elevadores descompuestos
5 out of 5
Recommended
for Everyone
by A verified travelerfrom oaxaca

excelente ubicación

Posted Jan 23, 2015
Pros: pero le gusto el restaurante, las habitaciones, la ubicación, etc
Cons: a lo mejor renovar algunas areas
Location: excelente ubicacion
mi esposa estuvo solo un día pero le pareció muy bien el hotel
5 out of 5
Recommended
for Couples
by karmenfrom Queretaro

-

Posted Jan 19, 2015 
Bien
3 out of 5
Recommended
for Families
by A verified traveler

Buena opción

Posted Oct 31, 2014 
Buen servicio, tomar en cuenta el pago de estacionamiento extra aunque es barato
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Leon, Gto

Bien atendidos, mal un elevador.

Posted Oct 28, 2014
Pros: El trato y la ubicacion
Cons: Elevadores, estacionamiento
Location: A muy pocos pasos hay restaurantes, Teatros, zonas turisticas como Paseo de la Reforma, Zona Rosa, Monumentos y la Embajada Americana
Me hospede con mi familia dos noches, fui atendido con amabilidad y rapidez, el hotel es antiguo y las instalaciones no estan en perfectas condiciones, un elevador estaba en reparacion y con solo un elevador fue complicado subir y bajar de las habitaciones. La ubicacion es muy buena y en vehiculo es facil llegar, lo malo es que el estacionamiento tiene un costo adicional, lo que no habia visto en otros hoteles.