Lobby sitting area

Reviews of Best Western Hotel City

4 out of 5
Best Western Hotel City
Corso Buenos Aires 42/5, Milan, MI

Reviews

8.4

Very Good

Rating 10 - Excellent. 194 out of 543 reviews" "
Rating 8 - Good. 257 out of 543 reviews" "
Rating 6 - Okay. 76 out of 543 reviews" "
Rating 4 - Poor. 4 out of 543 reviews" "
Rating 2 - Terrible. 12 out of 543 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rolyn

Liked: Amenities
Clean and close to the train station
Stayed 2 nights in Mar 2024

10/10 Excellent

ELIE, wareham

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay.staff polite and helpful.
Stayed 4 nights in Jan 2024

10/10 Excellent

Nazlee

Stayed 1 night in Dec 2023

10/10 Excellent

Debbie

10/10 Excellent

Maree

Stayed 6 nights in Nov 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to eveything Very good service, helpful & friendly
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
It was very good stay, friendly and helpful staff. Clean room, but is good for one person. Location near shopping street Corso Buenos. 2 km of walking to Duomo and shopping gallery. Hotel is near Metro Station Lima. Trams too
Stayed 2 nights in Jul 2023

8/10 Good

Koray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

bhvana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Maria Yna Paula

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was nice and modern, I liked that the bathroom was so roomy! The hotel was very close to the metro, lots of food options nearby, as well as clothing stores! I originally booked a king bed with balcony, which was unavailable at the time of check-in. So they gave us 2 queen rooms with a balcony instead. Which I personally thought was a waste since it was just me and my hubby and we did not really use the other room except to get some towels and pillows from the other room. Also, the balcony view they gave us was not city view, it was “meh”. But they have a rooftop with a huge balcony, which we enjoyed. Heads up though, they switched the rooftop bar into a fitness facility but you can still buy your own drinks and hang out there to enjoy the view.
Stayed 1 night in Apr 2023

4/10 Poor

Rebecca

Disliked: Staff & service, room comfort
Not my favorite hotel
Overall this hotel was quite a let down. The posting claimed to have AC and when we called down, they said they only turn AC on in the summer. It was warm and muggy outside. Then they have curtains that dont fully shut even the ones on the street facing a blinking sign that goes all night long. The walls are paper thin, and we could hear every move and step our next door neighbors and above neighbors took. When we asked for another room, the man at the front desk insisted on coming into our room to decide if they were actually going to move us....then he decided not to move us . The hotel is quite far away from the main attractions of Milan. Lastly, they advertise a gym, however all they have is an elliptical in a tiny room. That is hardly a gym in my mind. Some positive things about this hotel are that it is close to the train station. The breakfast is nice in the morning.
Stayed 1 night in May 2023

8/10 Good

Supansa, Banglamung

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The place is very close to Subway : Lima station The room is ok. not too small Breakfast is ok. If you have to carry large luggage, Lima station does not have elevator or lift, just for your information.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used for only a short stay, which was good. As hotel is situated on the main shopping street, the hotel should invest in better sound proof windows! Apart from that all was great, clean, professional staff and pleasant room.
Stayed 1 night in Dec 2022

2/10 Terrible

Ilysse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, right there a subway. That being said, it was not an accessible subway station, but not a huge problem for me However, it was a huge problem. Is that the room that I was in first some kind of 24 hour signage that was extremely bright. The hotel room had gauzy curtains, nothing that was truly light blocking. No black out curtains here. It was really difficult to sleep with all of that light, but it would’ve been manageable, except at the light was constantly changing instead of study. Maybe some of the rooms near the back didn’t have that, or maybe the higher or lower floors didn’t have it either. For me, it was such a dealbreaker that I would never ever come back, even though the location is fantastic.
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
2 night stay
A nice hotel but I would rate it as 3 star rather than 4 star
Stayed 2 nights in Sep 2022

10/10 Excellent

Will

Stayed 1 night in Sep 2022

10/10 Excellent

Sandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 1 night in Sep 2022

10/10 Excellent

maryann

Stayed 2 nights in Sep 2022

10/10 Excellent

Luis, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient area.
Stayed 6 nights in Aug 2022

10/10 Excellent

Lina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great little place on one of Milan's best shopping strips. 20min walk to the Duomo area, 10min walk to Centrale, 1 min walk to nearest metro stop, Lima. Room was clean, bed was comfy with no noise from the street. A cute terrace on the top floor too. We didn't have breakfast there, prefering to sit at one of the many cafes on the street. Tea.& coffee facilities provided.
Stayed 2 nights in Jul 2022

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful on check in. Room was lovely and cool and a bottle of water was a nice touch. Would definately stay here again.
Stayed 1 night in Jul 2022

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close To Bus station. Walkable. Great AC balcony and free breakfast was great. Small fridge in room with complementary two waters.. and mini bar in room at a cost. The reception lady was very helpful showing me how to get to the train station to go to Venice took her time to print it out. I’d stay there again.
Stayed 1 night in Jul 2022

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a wonder experiance
Stayed 2 nights in Jun 2022

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق ممتاز في وسط شارع التسوق البونيس آيرس. الفندق يتعامل مع موقف سيارات يقع على بعد ثلاث دقائق مشي من الفندق الدومو افضل كمنطقه سكن لمن يرغب في زيارة ميلان للسياحة والتسوق
Stayed 4 nights in May 2022

10/10 Excellent

Vicky

Stayed 3 nights in May 2022

10/10 Excellent

Alireza

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with very nice personal
Stayed 3 nights in May 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for weekend trip
Weekend trip to Milan and the hotel was well located for driving to (secure car park just around the corner). About 20 mins easy walk to Cathedral. Staff at hotel were extremely friendly and helpful.
Stayed 2 nights in Jan 2022

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Hotel City
Loved it, nice hotel in a good neighborhood and restaurants. For your taxi driver: There was confusion with the taxi .. didn't know the hotel and that it was interior to a galleria .. confusion with "Best Western" and "Hotel City"
Stayed 2 nights in Sep 2021

10/10 Excellent

Kerry Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2021

2/10 Terrible

Cyndi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible horrible horrible
This is not the place for handicapped. Or families with strollers…The elevator is so small…a nightmare! Rooms are small and breakfast was sub par. I’d never recommend this place.
Stayed 2 nights in Sep 2021

10/10 Excellent

Dimitar, London

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, very clean place and room, friendly staff, massive tasty breakfast for only 5€!
Stayed 1 night in Oct 2020

8/10 Good

Kwai Yiu Keith

Liked: Cleanliness, staff & service
First of all, the amenities are very limited. In fact, the house keepers have never refilled any shower gels as well as shampoos for us daily. On the other hand, the lobby staff such as the one at the reception was extremely helpful and very welcoming. Given us very good recommendation for restaurants and willing to assist us.
Stayed 2 nights in Oct 2020

10/10 Excellent

Anisa

Traveled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Omar

Stayed 2 nights in Dec 2019

10/10 Excellent

Edward

Stayed 2 nights in Oct 2019

10/10 Excellent

Gordon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Bruno

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
lovely hotel with traditional feel to it. would recommend staying here. not quite in the city centre, but the subway is at the end of the street, quick 4 stops & your in the heart of the city.
Stayed 4 nights in May 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Fantastic! Great service and staff, strong WiFi, clean, great location and a lovely balcony off the room. Exactly the kind of service I would expect from Best Western! The only downside to staying here is that being a chain it lacked some of the charm of the locally owned hotels.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What's good: Location: Very central, convenient walk to Central station with metro / bus station nearby. Lots of food options around being in central shopping area. People: Erika at front desk was exceptionally patient being the only person at check in and managed everyone attentively. Team at the breakfast room was also very good and so was the person at check out. Amenities: Breakfast at EUR 4 is the most affordable across the world for the kind of spread on offer. The manager's reception in the evening is very welcome too if you like wine :) What could be better: Bell boy help would be appreciated considering there are steps that lead to the only and very small elevator
Stayed 2 nights in Jun 2019

10/10 Excellent

Rebecca, Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

BMP, Connecticut

Traveled with partner
Liked: Cleanliness, staff & service
Excellent location in city center and next to Metro stop. Pretty pricey for a small plain vanilla hotel room with limited amenities. Could have at least thrown in a free breakfast.
Stayed 2 nights in Jun 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Ilgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place at an excellent location
Staff nice and friendly. Excellent location on one of the large shopping streets, very close to the metro (2 min walk) and the train station (12 min walk). The room was perfectly quiet. Everything was perfect. The breakfast is not included into the price :(
Stayed 2 nights in Apr 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Decent hotel and price. Handy for Milan Central station. Nice rooms with everything you need.
Stayed 1 night in Mar 2019