Ratings based on 397 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Firenze

posizione comoda x il centro

Posted Dec 11, 2014
Pros: La posizione
Cons: Il riscaldamento e il materasso potrebbero essere migliorati
Location: zona ok, la via dello shopping popolare, C.so Buenos Aires
Comoda posizione all'uscita del metro 1 fermata Lima. Buona colazione.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel small room

Posted Dec 4, 2014
Pros: the Spa
Cons: Drinking water in the Spa Area
Location: location is great, not too far from the milan centrale train station, only 10 minutes walk . the street have lots of stores and restaurans
the hotel staff was kind and warming, the hotel spa and gym was satisfying though they didn't have drinking water available so you have to bring your own bottle or pour from toilets tap. not something you would expect. lobby was inviting, and the bad was comfortable. breakfast was pretty rich and the coffee smelled great!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom danmark

et rigtigt godt hotel, centralt beliggende.

Posted Nov 24, 2014
Pros: beliggenhed.
min oplevelse af hotellet og personalet, var bestemt over middel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom chesterfield

Very good location but room was disappointing

Posted Nov 2, 2014
Pros: Location and decent breakfast. Quiet at night despite quite a busy area.
Cons: Room should be appropriate for guests
Location: Next to the Metro red line 1 and close to Central Station. Busy area with range of shops, some resteraunts, a very good street cafe close by.
The location is very convenient and suited our needs very well. 10 minute walk from Central Station and a Metro stop right outside the hotel. We have stayed there previously and had a super room but on this occasion our 'twin bed room' consisted of a single room with a put up small bed for the second bed and hardly any other space. Not really good enough for two adults. The bathroom was also small. However, there was no noise at night to disturb our sleep.
Comment from Hotel Management
Nov 4, 2014 by Arnaldo Sbarretti, Hotel Management
Dear Stuart, Thank you very much for taking the time to review on your recent stay at the BEST WESTERN Hotel Galles. I am really glad to hear that the Hotel’s location matches your preferences. We are sorry to know that the room doesn't match your needs and your expectations. We are sure that we can give you a better service next time. Looking forward to your next stay with us. I remain at your full disposal. Kindest regards, Andrea Vedovotto, General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Natal BR

The location is good

Posted Sep 22, 2014
I had two problems: 1) my wife nightdress disapeared during our stay! 2) I couldn't sent any email. The internet server of the hotel had a problem and they did not solve during my stay (3 weeks)
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Ottima posizione e servizio di livello

Posted Sep 18, 2014 on Hotels.com
Il soggiorno è andato come previsto. Ottima stuttura in ottima posizione per un trip di lavoro.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ARCACHON

Hôtel Galles : super établissement !

Posted Sep 13, 2014
Pros: tout : l'emplacement , le personnel , les services , la sécurité du garage , le restaurant particulièrement bon et convivial
Nous sommes habitués à faire des voyages à l’étranger 2 à 3 fois par an mais celui là nous a particulièrement séduits par les services et le personnel de cet établissement ; nous sommes du métier et pouvons apprécier plein centre pour les visites t le shopping et accès direct et facile soit par route et par train.
Comment from Hotel Management
Sep 15, 2014 by Arnaldo Sbarretti, Hotel Management
Cher invité, Votre présence parmi nous est très importante, tout comme vos commentaires. En nous faisant part de ce qui vous a plu pendant votre séjour, et en nous indiquant comment nous améliorer, vous nous aidez à vous offrir une expérience de qualité supérieure, à vous comme aux autres hôtes à l'avenir. Nous espérons que vous reviendrez nous voir bientôt. Cordialement, Andrea Vedovotto General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Amazing, smart, good value hotel

Posted Aug 27, 2014
Amazing, smart, good value hotel. Great location, right next to the metro station, restaurants and shops.
Comment from Hotel Management
Sep 16, 2014 by Arnaldo Sbarretti, Hotel Management
Dear Guest, Thank you for your lovely feedback. It is pleasing to read such praising comments and we are very happy to hear that our services have met your expectations. We look forward to welcoming you back very soon. Yours sincerely, Andrea Vedovotto General Manager
4 out of 5
Recommended
by Marcofrom Italy

Tutto ok

Posted Aug 27, 2014 on Hotels.com
Consigliato per chi viaggia in treno, a 800 metri dalla stazione centrale.Perfetto per business.
Comment from Hotel Management
Sep 15, 2014 by Andrea, Hotel Management
Gentile Marco, La ringraziamo per aver condiviso la sua opinione in merito al suo recente soggiorno presso il BEST WESTERN Hotel Galles. Siamo contenti di sapere che il nostro hotel sia stato di suo gradimento e, sperando di averla nuovamente tra i nostri ospiti, porgo Distinti Saluti, Andrea Vedovotto, General Manager
5 out of 5
Recommended
by Salvatorefrom Roma

Super Hotel!!!

Posted Aug 21, 2014 on Hotels.com
Tutto magnifico, non bisogna aggiungere altro!!!
Comment from Hotel Management
Sep 15, 2014 by Andrea, Hotel Management
Gentile Salvatore, A nome di tutto lo staff del BEST WESTERN Hotel Galles, la ringrazio infinitamente per aver condiviso con noi la sua recente esperienza. Siamo molto contenti di aver reso il suo soggiorno a Milano piacevole. Con l'augurio di averla nuovamente come nostro gradito ospite, la saluto cordialmente Andrea Vedovotto, General Manager