Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified traveler from london
ServicePosted Sep 9, 2014
Cons: Service service service
Service is dreadful. Slow to the point of annoying. Got orders wrong and forgot food oders. Never got the newspaper ordered on any day. On departure got the full bill for the stay even though room was prepaid through Expedia. We could go on but in a word ... The most disappointing service we have experienced .. Ever.
for Everyoneby Jim from Qld Australia
Fantastic hotel, Excellent staff -highly recommendPosted Jun 7, 2014
Location: Close to the city centre but oh so quiet
The second time we have stayed at this beautiful hotel - even better than the first time. Great location in quiet area SO close to the heart of Milan. Amazingly helpful staff that go out of their way for you. The little things like a bag of lollies in the back of the limo taking us to Lake Como. We tried the pool - such a beautiful experience. Love love love this hotel
Comment from Hotel Management
Jun 19, 2014 by General Manager, Hotel Management
Dear Jim, Thank you so much for getting back to me! Appreciate the time you have taken to send me your feed-back. So happy to read that you not only came back but enjoyed your stay even more. In addition to our renewed rooms, in the month of August we will be renweing our spa , and I hope you will visit us again! All the best, Attilio
for Everyoneby A verified traveler
Aesthetically pleasingPosted Sep 10, 2012
Pros: The modern design was beautiful and interesting.
Cons: The room did not cool down properly and the room service food was below par.
Location: The location is great if you want to be near the shopping area.
This hotel is styled beautifully. My favorite aspect is the outdoor area where you can eat and have drinks. I only gave the room an "ok" because when we first arrived, our room had no remote control for the TV, the bath faucet didn't work and the AC never fully cooled down the room to our liking and I really don't sleep well when I am too warm. The issue of the remote control was quickly resolved as was the bathroom faucet, but we didn't discover the AC issue until we woke up at 1:00AM or so when we woke up hot and didn't feel like calling. We loved the design aesthetic and were glad we stayed as it was a nice "different" experience but next time we'll probably just have drinks there and stay at a Four Seasons...
Recommendedby John from London
Hidden GemPosted Sep 13, 2011
Bulgari is tucked away in a quiet neighbourhood with green space and calm around - rooms are comfortable and stylish without being over the top and service in general is excellent - only the outdoor bar can be a bit slow at busy times.
Recommendedby A verified traveler from Surrey
Lovely Boutique Hotel...would always be my first choice in Milan..Posted Jan 27, 2011
Amazing hotel, wonderful turndown service. Fantastic, friendly staff. Lovely ambience. Beautiful tranquil surroundings. Great location. Awesome breakfast....the list goes on...
Recommendedby A verified traveler from wash dc
queit street locationPosted Jun 1, 2005
Good resturant,garden and inattentive reception.