Lounge

Reviews of NEO Hotel

4 out of 5
NEO Hotel
Via 25 Aprile 49/51, Bresso, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 1002 reviews" "
Rating 8 - Good. 377 out of 1002 reviews" "
Rating 6 - Okay. 63 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Colin E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was superb! They made sure our needs were taking care of. Any info we asked they always answered our questions. Breakfast was great! Just abit outta the way but the transport was easy. Most definitely will stay again.
Stayed 3 nights in Mar 2024

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed as a family of 5 for 1 night. I booked this hotel as it has a 24hr reception and our flight arrived at night. The hotel looked smart and the staff were pleasant, courteous and efficient. The room was nice and clean and I found the beds comfortable. It was also lovely and quiet. There is a kettle in the family room but you are told to use bottled water in it- why I'm not sure. The tea/coffee cups provided with the kettle weren't completely clean. I also thought that the room for a family of 5 was cramped. I was glad that we were only staying 1 night. Breakfast was nice and was included in our stay. As other reviews will have said, the hotel is a bit further out of Milan city center. I did ask about the shuttle service via email before our stay but was told that we could book a taxi (around 15 euros) to Bignami metro station. This wasn't a problem for our short stay but something to consider for a longer stay. Overall we enjoyed our stay at Neo but if we were to return to Milan I would find something more suitable for the 5 of us.
Stayed 1 night in Feb 2024

8/10 Good

Kian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and clean, modern rooms, for an affordable price - however, the location is not ideal for heading into central Milan as a tourist, with no metro links nearby. Other than the location, I cannot fault the hotel itself.
Stayed 4 nights in Feb 2024

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel but limited public transport in the evenings
Stayed 3 nights in Jan 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Urzula

Stayed 2 nights in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel,everything is fine
Stayed 3 nights in Oct 2023

8/10 Good

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Andres, STERLING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, new and cleaning. Very comfortable. Good breakfast.
Stayed 1 night in Oct 2023

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Masud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice comfortable 👌
Stayed 5 nights in Oct 2023

6/10 Okay

ANNMARIE

Stayed 4 nights in Sep 2023

10/10 Excellent

Inna

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
very good stay
we had a lovely family room, very clean and comfortable. the breakfast was tasty, every one found himself something s/he liked. the hotel is located out side of Milan, so it takes about an hour to get to the center of Milan by public transport.
Stayed 3 nights in Sep 2023

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was very good; people are really nice and polite. The place is new and well structured clean and comfortable.
Stayed 4 nights in Sep 2023

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
This hotel is no where near a four star hotel. It is the reason I picked the hotel. The carpet was dirty. The staff was friendly. The sheets had a weird smell. Long drive to the airport 55 minutes away from MXP. Hotel needs upgrading.
Stayed 2 nights in Sep 2023

4/10 Poor

Gayatri

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Jimmy

Stayed 2 nights in Sep 2023

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I had a great stay with warm and kind staff who were always willing to help. The hotel is just a little off the beaten track in Milan which was perfect for both a business or leisure stay. I will definitely stay again if I have the option.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jackson

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family of 5. Appreciate friendliness of the counter receptionist and the dining room usher.
Stayed 3 nights in Aug 2023

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel , excellent staff , very clean wi definitely stay here again
Stayed 2 nights in Aug 2023
Response from Francesca on Sep 2, 2023
Dear Craig,thank you very much for reviewing our structure and for the score dedicated to us. We are delighted that your stay lived up to your expectations and we look forward to seeing you again soon!

8/10 Good

Francesca La

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a little out of the way. Very clean and modern hotel. Only spent one night, checked-in and left to explore Milan. As per the front desk we parked at the metro and used that to go into the city.
Stayed 1 night in Aug 2023
Response from Francesca on Sep 2, 2023
Dear Francesca,thank you very much for reviewing our structure and for the score dedicated to us. We are delighted that your stay lived up to your expectations and we look forward to seeing you again soon!

8/10 Good

Wai

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Located on a residential area, nearest metro is about 5 km away to centre. Is okay only if you have a car. Nothing to do around. The hotel is clean ,the staffs are helpful and friendly but the rooms is very small.
Stayed 4 nights in Aug 2023
Response from Reception on Sep 2, 2023
Dear Wai,thank you very much for your review.We are happy that you were satisfied of our Staff, it's very important for us.It will be our concern for your next stay to assign you a larger room.

10/10 Excellent

Debapriya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff.
Stayed 3 nights in Aug 2023
Response from Reception on Sep 2, 2023
Dear Guest,thank you very much for reviewing our structure and for the score dedicated to us. We are delighted that your stay lived up to your expectations and we look forward to seeing you again soon!

10/10 Excellent

Luisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, good service, location a little far
Stayed 3 nights in Jul 2023
Response from Reception on Sep 2, 2023
Dear Luisa,thank you very much for reviewing our structure and for the score dedicated to us. We are delighted that your stay lived up to your expectations and we look forward to seeing you again soon!

10/10 Excellent

Arlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, excellent service and staff were all friendly and very helpful. The breakfast and dinner were really good. The hotel should be 5 star hotel. Thank you.
Response from Reception on Sep 2, 2023
Dear Arlyn,thank you very much for reviewing our structure and for your words about our staff, is very important for us guarantee an excellent hospitality.We are delighted that your stay lived up to your expectations and we look forward to seeing you again soon!

8/10 Good

Elisama

Stayed 1 night in Aug 2023
Response from Reception on Sep 2, 2023
Dear Guest,thank you very much for reviewing our hotel.Do you have any suggestion in order to improve your score to 5 ?

10/10 Excellent

Biniam

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent. All staff members were wondering Francesca, the receptionist was in particular. expetional. She goes far and above to help. The room was cleaned everyday. Transportation is accessible . I highly recommend this hotel. Next time I visit Milan, i will for sure stay at Neo hotel.
Stayed 3 nights in Jul 2023
Response from Francesca on Sep 2, 2023
Dear Biniam,thank you very much for your review.I'm happy that you were satisfied of our hotel and our service.Furthermore I'm happy to have been of help to you, with customers like you it is a pleasure.We hope to see you againFrancesca

6/10 Okay

Orazio

Stayed 4 nights in Jul 2023

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel In the right location for my work , staff extremely helpful
Stayed 1 night in Jun 2023

10/10 Excellent

Dulce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfe t for a family of 5
Was very comfortable, alittle far from the center of Milan but was good was not crowded of cars and people. Very quiet. Iliked it, perfect for a family.
Stayed 2 nights in Jun 2023

10/10 Excellent

Joanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
You need a car ideally. Public transport is around 45mins from the city centre. Hotel overall 10/10 Breakfast was great
Stayed 4 nights in May 2023

8/10 Good

badescu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all ok!
Stayed 3 nights in May 2023

10/10 Excellent

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Ahmed

Traveled with family
Disliked: Cleanliness
Its a Trap!..this hotel is not at Milan its at Bresso..very far from everything..no near Metro station and you have to take a bus to reach one...if you are a tourist stay away from this hotel it will waste your time due to bad location..Rooms are not clean also.
Stayed 2 nights in May 2023

8/10 Good

Alan Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine just a bit far from Milan central.
Stayed 2 nights in May 2023

8/10 Good

m

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotel as a family, 1 night, 2 rooms. Very nice staff, clean rooms. A varied, delicious buffet breakfast. Everything was fine.
Stayed 1 night in Apr 2023

6/10 Okay

Jibin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No pool,gym or kids play area. Breakfast buffet was below average and there was one day during our 6 day stay where they did not refill the main items once they ran out. Stay was fine. Staff was very helpful and friendly. Clean rooms with comfortable beds and pillows.
Stayed 5 nights in Apr 2023

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff was very pleasant and helpful after a long journey. Fantastic selection at breakfast. Very convenient for Milano Nord parkrun.
Stayed 1 night in Apr 2023

8/10 Good

Jessica

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Clean, convenient and comfortable.
This hotel was nice! Very clean, beds were comfortable, bathroom was updated and clean, staff that we did speak to were helpful and kind. The fan didn’t work in the room and the windows didn’t open so it felt a bit warm in there. Small fridge in the room, tv, bunk bed for the kids, slippers and hygiene stuff given to us! Very thoughtful. My only complaint is the amount of ants in the room. I know ants are so small but I just don’t like them lol they got into our bags, despite me keeping them off the floor. They were also all over the bunk bed which my youngest child slept on. Other than that, the room was comfortable and clean. Breakfast had lots of option. All of it very yummy! Good parking and a short drive to the train station!
Stayed 1 night in Mar 2023

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5
Really polite and welcoming staff. Hotel is presented very well. Rooms are modern and nice size with modern bathrooms. Great hotel at a great price
Stayed 2 nights in Mar 2023

10/10 Excellent

kamil

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place
Stayed 2 nights in Mar 2023

10/10 Excellent

ANDREEA ROXANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Elodie

Traveled with group
Liked: Cleanliness, staff & service
Great hotel and a good alternative not far from Milan and close to transport. Excellent breakfast and nice staff. The room was nice in terms of size for two people but the air wasn't great as we cannot open completely the window and it was to hot too and I personally didn't like the comfort of the bed that much as I have back issue but nothing is related to the hotel. Other than that all good! great value in terms of money.

10/10 Excellent

George

Stayed 2 nights in Feb 2023

10/10 Excellent

Jimmy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Football Trip
Very Nice hotel - Clean spacious rooms and nice relaxing communal areas - Breakfast very nice only downside the location was a bit out of the way from the city centre but OK if you drive
Stayed 2 nights in Feb 2023

10/10 Excellent

Nardine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s such a great place but the area is very far from everything

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an amazing place to stay. Close to transport links, supermarket and a park. Not too far from M3 as well

8/10 Good

Ho Yee Ernie