Lobby lounge

Reviews of Cosmo Hotel Palace

4 out of 5
Cosmo Hotel Palace
Via De Sanctis, 5, Cinisello Balsamo, MI

Reviews

8.4

Very Good

Rating 10 - Excellent. 439 out of 1004 reviews" "
Rating 8 - Good. 396 out of 1004 reviews" "
Rating 6 - Okay. 106 out of 1004 reviews" "
Rating 4 - Poor. 37 out of 1004 reviews" "
Rating 2 - Terrible. 26 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

4/10 Poor

Wojciech, Seymour

Liked: Staff & service
Disliked: Property conditions & facilities
Faucet wouldn’t drain. Bathroom vent fan didn’t work at all and filled with dust! Floor a bit sticky
Stayed 1 night in Mar 2024

10/10 Excellent

VILMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 days and it was perfect. We took the train to go to the city center. Breakfast was good too. Thank you!
Stayed 2 nights in Dec 2023

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and bedrooms very warm and stuffy ..had to sleep with the window. Even my wife opened it in the middle of the night and she's always cold! Located on the outskirts, not alot of bars or restaurants around within walking distance though close to tram stops/buses
Stayed 3 nights in Dec 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecture of the rooms
Stayed 1 night in Nov 2023

10/10 Excellent

Wendler Augusto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, bit far from everything
Stayed 1 night in Oct 2023

4/10 Poor

Behrouz

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Too far away from city center. extreme noise coming from upstairs guests and downstairs function center. complained twice, no offer or action from hotel management.
Stayed 4 nights in Oct 2023

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
A very good hotel
I’ve stayed many times at the Cosmo. It is convenient for me and the staff are excellent. Food including breakfast is good. Furnishings and carpets just a bit tired.
Stayed 2 nights in Oct 2023

10/10 Excellent

Darrin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Oct 2023

8/10 Good

Muhammad Waqar

Traveled with partner
Liked: Cleanliness, staff & service
Decent condition convenient location
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Ok if you get a good price
Reception and restaurant area nice but room was dirty in parts and wallpaper peeling. It is a long way out of town - 40 min walk to the Metro.
Stayed 3 nights in Sep 2023

10/10 Excellent

dario gilberto

Stayed 4 nights in Sep 2023

8/10 Good

ANITA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only BBC News no English stations other than news No coffee in room Good size room was nice Staff so fantastic! Front desk bar waiters In restaurant super nice easy agreeable and very friendly!
Stayed 1 night in Sep 2023

8/10 Good

Iqbal

Traveled with family
Liked: Staff & service
Away from main area, limited dinning option, room was not too clean, staff was excellent
Stayed 2 nights in Sep 2023

8/10 Good

Humara

Stayed 6 nights in Aug 2023

6/10 Okay

Andra

Traveled with partner
Liked: Cleanliness, staff & service
The room was spacious, clean and staff was pleasant. There was an issue with their system, we went in to the room but electricity was not working, we were given another room and it worked, but when we came back from town there was no electricity again for few hours. Breakfast was nice except omelette.
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Restaurant was tasty and very convenient. Far from downtown and airport, but close to Monza!
Stayed 3 nights in Aug 2023

8/10 Good

I De

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Pleasant
Breakfast was good and had vegan options, staff was very friendly. The hotel is a bit old, so there are some things that don’t work properly. The first room we were given had a faulty bathtub drain and bathroom fan, so we had to switch rooms. However, staff was nice and quick to accommodate. Rooms were clean.
Stayed 4 nights in Aug 2023

10/10 Excellent

TELMA

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff at front desk and the guys at the food service all very polite. Rooms are confortarle and very clean. Parking at the hotel made all things better
Stayed 1 night in Aug 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, just not many restaurants within walking distance.
Stayed 2 nights in Jul 2023

8/10 Good

Zikra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had bus transport nearby to the nearest tram/train station.
Stayed 5 nights in Jul 2023

2/10 Terrible

Ghazi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Möbel sind sehr alt.
Stayed 2 nights in Jul 2023

8/10 Good

John, London

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to public transportation
Great location close to trains. Very nice and co.fortable rooms.
Stayed 1 night in Jul 2023

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Jun 2023

4/10 Poor

Cori

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large clean room in a quiet area with excellent transport links. Staff were friendly and helpful. Breakfast selection was excellent value for money.
Stayed 4 nights in Jun 2023

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Hotel itself it’s really nice, clean as cleaners come in daily and friendly. All staff very helpful and food in restaurant is lovely. Only downside for us was how far from everything it was, took a lot of different public transport routes to get where we needed to be but no problems with the hotel itself as our stay was 10/10.
Stayed 3 nights in Jun 2023

6/10 Okay

adam

Traveled with partner
Disliked: Property conditions & facilities
House cleaning ignored the “do not disturb” sign and Air conditioning wasn’t working properly
Stayed 2 nights in Jun 2023

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

BENJAMIN

Liked: Cleanliness, staff & service
A reasonable stay but definitely a 3* hotel and not 4. The room was clean but a bit tatty (pealing wallpaper, paintwork cracking, scrapes on furniture). Breakfast was decent.
Stayed 2 nights in May 2023

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness
If you like staying far away from everything and paying for taxis then this is the place for you. It says online breakfast is included ITS NOT 12 euros extra a day
Stayed 4 nights in May 2023

10/10 Excellent

RUKSANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with clean rooms. The rooms were cleaned daily. Staff were very nice and helpful. Would definitely recommend.
Stayed 3 nights in May 2023

8/10 Good

Robyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally helpful and nice. I wouldn't recommend the breakfast however as it is steeply-priced for what they offer. There is a tram and bus route just round the corner from the hotel but i wouldnt reccomend walking late at night unless there was a group
Stayed 3 nights in Apr 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, very friendly staff, easy access to the city centre as there is a bus stop only a five minute walk, which takes you to the met line
Stayed 3 nights in Apr 2023

6/10 Okay

Meshal, MANAMA

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
like staff , availability of parking dislike the room conditions they are out aged it need renovation ASAP
Stayed 2 nights in Apr 2023

4/10 Poor

Sammy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I rarely do bad reviews, but this property was far from what the pictures show. The room was not very clean, matresses super uncomfortable, AC did not work. Loudly noises all night long from the corridor and other guests room.
Stayed 3 nights in Apr 2023

8/10 Good

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Milan
Last nights stay before flight from Milan Linate (about 35 mins in the morning traffic)
Stayed 1 night in Apr 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a good experience
Stayed 7 nights in Apr 2023

10/10 Excellent

Wayne Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the comps were fantastic and very helpful
Stayed 3 nights in Apr 2023

6/10 Okay

Samuel

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Mar 2023

10/10 Excellent

Noor Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful lobby and great breakfast
Beautiful large hotel with a beautiful lobby and great breakfast buffet. Enjoyed our stay!
Stayed 2 nights in Mar 2023

10/10 Excellent

Rhys

Traveled with family
Liked: Staff & service, property conditions & facilities
Couldn't fault the hotel itself. Impressive building, clean, lots of parking. Breakfast was excellent. Staff were friendly enough. Would definitely return. The hotel is set in a bit of a rough area, though. Would definitely recommend nonetheless. Excellent value for money.
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

Isabella

Liked: Cleanliness
Disliked: Property conditions & facilities
The overall hotel is very clean and staff were okay. The hotel is very difficult to get to with no nearby train stations or public transport routes, the only option is to get a taxi. There is no spa, its just one shower and 2 person suana. The room was very big but no kettle or tea/coffee. The whole building smelt a little like drains and the room had a connecting door in it to the other guest room which meant you could hear the people next to you. Over all was abit disappointed.
Stayed 1 night in Mar 2023

10/10 Excellent

Julio Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good place.to. Stay
Stayed 3 nights in Mar 2023

10/10 Excellent

Beth

Stayed 3 nights in Mar 2023

2/10 Terrible

Mathilde

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023