GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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One King Bed Nonsmoking - Advance Purchase
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Two Bd Rm Interconnecting Family Nonsmk - Advance Purchase Non Refundable
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Superior Room - Advance Purchase
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Standard Room - Advance Purchase
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Two Single Beds Nonsmoking
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
In addition to a health club and a sauna, Crowne Plaza Malpensa Airport features a steam room and a fitness facility. Dining options at the hotel include a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. High-speed wireless Internet access is available for a surcharge.
This 4-star property offers access to a business center, secretarial services, and audio-visual equipment. Event facilities include conference/meeting rooms and a meeting/conference room. This airport hotel also offers a rooftop terrace, a concierge desk, and multilingual staff. A roundtrip airport shuttle is complimentary for guests. Onsite parking is complimentary.
Rooms
Crowne Plaza Malpensa Airport offers 133 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include bathrobes, bidets, and hair dryers.
Rooms are equipped with wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and direct-dial phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.
Room Amenities
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Crowne Plaza Malpensa Airport
of guests recommend
out of 11 reviews
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Showing 1 - 10 results (of 11) · See more Crowne Plaza Malpensa Airport reviews
“close to airport near to nothing”
hotel is clean and keep up. Pillows are either to fat to use two but too thin to use only one. I thought breakfist buffet was included. Not so, cost 5 euros each. Eggs runie with cheese and cold. Dinner menu does not explain each dinner in full and can be pricey. Two good restruants within 300 meters. Free use of internet on thier computers (2). Shower a little tight but plenty of hot water. TV"s do not have close caption. Bar is clean and you have to have front desk call for bartender, they have 2 to 3 jobs in hotel. Cannot cool room as AC was off for winter on 13 Oct. Staff very helpful. Suttle provided without cost to and from airport.
“Rude Employee”
The ladies who were working the front desk when we arrived were very helpful, very professional. The Italian man was not...sorry I did not get his name. He did not identify the shuttle bus for us early on the morning we were leaving, and we missed the first shuttle. When we left, he moved our bags outside on the trolley beside the bus but did not put them in the hold of the bus which had been opened by the bus driver, just dropped them on the ground. He just turned and took the trolley back inside the hotel. We had not been rude to him in any way! Even the bus driver could not believe it! We gave the bus driver the tip we would have given him. The young man who drove the courtesy van from the airport the day before, had to quickly go inside and vacuum the floor. The bar at 6:00PM was staffed by only one man who was doing his best to handle about 16 people who wanted drinks and food. Appears they do not have sufficient staff to run this hotel properly and the management should realize this has been noticed by their customers.
“Repeat visitor”
I have stayed here three times and will stay again. The hotel is excellent. Good value for the money. It has a good location but is a little hard to find if you are arriving by car. The free airport shuttle uses different types of busses depending on the time of day, and does not always have enough luggage space to take all waiting passengers. Fortunately in the morning it tends to pick up at this hotel first, before going to the nearby Holiday Inn Express (?) to pick up there. If you need the airport shuttle from the airport to the hotel at a time other than morning and evening, you will need to call the hotel and they will send the shuttle for you.
“Convenient hotel adjoining Malpensa Airport.”
We had to wait for a while for the hotel van. When we got to the hotel checkin was efficient. The room was ready, clean and pleasant. The Internet connection worked very well. The restaurant was satisfactory.
“Malpensa overnignt”
Good and relatively convenient overnight lay over hotel at Malpensa.
“Nice hotel”
Nice hotel,very good staff!
“Total lack of service............”
Very nice hotel but service totally lacking. Stayed at hotel for shuttle to airport but found out after checked in that shuttle would only leave at 0600 hrs but had a 0620 hr flight; hotel staff totally unconcerned and said taxi's are available. Wanted to take a sight seeing trip into Milan for the day but front desk unable to make any recommendations other than to go to the airport and check there?? Very expensive with no service????????????
“service needs attention”
Upon arrival at Milan/Malpensa airport, we called hotel for a courtesy van and were told they would send a van to pick us up within 10 minutes. Over an hour later - after a 2nd call, the courtesy vehicle finally arrived. Our room was comfortable and appeared clean but smelled as if a dog had urinated in one area of the room.
“Helpful staff, quiet location”
Located between terminal 1 and 2, in a residential area, its a little hard to find (look for the Holiday Inn sign), but quiet. Helpful front desk. Reserve a spot on the next day's airport shuttle, and they'll make sure there's enough seats even if they have to bring a tour bus (they share a shuttle with the Holiday Inn).
“Milan Airport Hotel May 2009”
This hotel is a good value for business travelers. It is clean, near the airport and has excellent service.
Showing 1 - 10 results (of 11) · See more Crowne Plaza Malpensa Airport reviews
Via Ferrarin 7 Somma Lombardo, 21019 Italy
Nearby Points of Interest
Location Highlights
The preferred airport for Crowne Plaza Malpensa Airport is Milan (MXP-Malpensa Intl.) - 1.6 km / 1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Malpensa International Airport , Milan, Italy: Milan's intercontinental airport is approximately 45 kilometres north-west of the city centre. Malpensa opened its second terminal to celebrate the Millennium and is now one of Europe's most modern airports. The journey to Stazione Centrale, Milan's main train station, can be reached via the Malpensa Express train or by bus on the Air Pullman service.
Via Ferrarin 7 Somma Lombardo, 21019 Italy
