Ratings based on 5 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.2 Service & staff
2.6 Room comfort
2.8 Hotel condition
They paid and stayed.
Recommendedby LindZfrom Miami fl
Do not book herePosted Jun 22, 2014 on Hotels.com
Hotel was close to train station so we booked it, upon arrival they had us wait about 20 mins to attend to us. The lady was on the phone "which seemed to be a personal phone call" instead of assisting us. After finally helping us, she gave us our room key to the third floor and we then realiZed there were no elevators for us to carry our bags up. Let's just say our luggae had to stay downstairs. There is also a big dog that is lose in the hotel ( which makes the hotel smell like dog) I was very displeased with the hotel and the service in which we receievd. Even though the location is convenient I would say to others to not book at this hotel.
Comment from Hotel Management
Aug 30, 2014 by Anna Maria, Hotel Management
Customers kindest, Thank you anyway for being our guests, we are sorry that your stay was not pleasant for you: try to do our best ... I do not always succeed! I would point out to you that the room allocated was on the second floor about the hotel facilities is not reported because there is no elevator, and your bags, being very large, we have deposited them there next to the reception because they do not there would be served and that would match very soon. The dog, appreciated by most of our guests, is medium in size and it is not smelly! The call was not personal at the reception and there was another person who, unfortunately, could not make the check-in because you had booked online a few minutes and the notification had not yet arrived at the hotel.
by Susanfrom Grand Rapids, MI
Awful Bed But Close to Metro StationsPosted May 18, 2014
Cheap stay for being only a few stops from Duomo but the bed was the worst- no breakfast included either. I would never recommend this hotel.
for Overnight Stay Before Destinationby Angeliafrom Singapore
Pleasant stay, gd for short tripsPosted Sep 23, 2013 on Hotels.com
I stayed for only 1 night but overall stay was comfortable. 2 minus - not as near to the train station (as expected) and fare does not include air-conditioning
for Studentsby Guayofrom Guatemala
Excellent option if you need something quickPosted Jul 12, 2012
Pros: Staff, the gardens, the location
Cons: Thin walls, toilettry
Location: already on the description
My sister and I arrived to Milan during a exhibition seasons, therefore all the hotels were busy, we found this option and it was pretty confortable. Good, near to the central station, easy to find walking by foot. near to the Lima metro station and shoping street Buenos Aires. The lady in the morning was ultra helpful and friendly even if not other language than italian was spoken. Bad, the guyin the night was kind of rude, and the walls are a lil' bit thin so expect a nice show if other couples are making up their own faults.. or if you run into an italian dispute. , the location is in the middle of a ghetto zone.
Recommendedby A verified traveler
hiPosted Sep 17, 2011 on Hotels.com
good job .......junedavidson