Ratings based on 32 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
Not Recommendedby A verified traveler
Disappointing for the price and star ratingPosted Feb 13, 2009 on Hotels.com
Here's the scope. Rooms very worn, train rides under hotel you hear it and feel it every few minutes, that includes all through the night. Smallest room I have ever had, and I travel alot through Europe. For the hotel rating, I was shocked. Comparative to other European hotels I would give this a one or two stars. Location is great, however there are other hotels on the same street and in the very near vicinity that would be worth considering before this one. I would not recommend. Staff were mixed, a few helpful , a few aloof.
Recommendedby A verified traveler
Good Hotel, Service & LocationPosted Dec 21, 2008 on Hotels.com
This hotel is not fancy but it is clean and neat. It is centrally located and the front desk staff were WONDERFUL and informative. The hotel is located near the metro and is easy to access various parts of the city.
Recommendedby A verified traveler from Boston
Conveniently locatedPosted Nov 23, 2008 on Hotels.com
This hotel is conveniently located in the shopping district. It is close to the Centrale train station, metro, major tourist sites, etc. The hotel itself is fine, nothing spectacular, but a good enough value.
Recommendedby A verified traveler from wellington
A good hotel in a good locationPosted Sep 28, 2008
We found the hotel excellent
Not Recommendedby A verified traveler from Lithuania
Would never go backPosted Sep 26, 2008
After a nice stay in a 3 star hotel in Genoa, Grand Hotel Puccini was a complete disappointment. I would not give more than 3 stars to this hotel. They do not say that wireless in the lobby is not for free, even for 5 minutes they charge 5 EUR (with no receipt).
Recommendedby A verified traveler from Bedford, England
Comfortable, convenient and great valuePosted Aug 30, 2008
The hotel is located less than 5 minutes from a metro station. It is also a couple of stops from the main central station (where the airport buses stop) but we walked from the station to the hotel and it took about 20 minutes. The front reception staff were very welcoming. The rooms were comfortable and the breakfast had a decent selection especially for the price we paid. We stayed in Milan 10 days and it is a lovely city to stay in if you like shopping, but it is also a great base for the lakes, Turin and Venice (2 1/2 hours on the train).
Not Recommendedby A verified traveler from Stuttgart
Bleib weg!Posted Aug 27, 2008 on Hotels.com
Wie so ein Hotel 4 Sterne verdient ist nicht nachvollziebar. Dass die Mitarbeiter freundlich sind dient allein nicht, meiner Meinung nach. Kleine Zimmern, seit Jahrzehnten nicht renoviert, kein Parkplatz, unangenehme Location sollten auch ein Rolle in der Stern-Berwertung spielen. Eine Innovation habe sie hier - alles beim Frühstuch auf dem gleichen Temperatur - Kaffee, Saft, Eier, Käse - so etwas habe ich nie früher erlebt!
Recommendedby A verified traveler from Belfast
Great LocationPosted Aug 18, 2008
Walking distance to centre, but far enough out to avoid the high prices and bustle of the town. Metro right outside. Staff are really friendly and helpful. Close to central station where you can get the bus to/from the airport (10 min walk). However, star rating does not reflect rating in other countries, I'd give it 3 not 4.
Recommendedby A verified traveler from Berlin
Jederzeit wieder in diesem HotelPosted Jul 10, 2008 on Hotels.com
Das Hotel liegt sehr günstig im Zentrum, direkt an der Einkaufsstrasse "Buenos Aires". Preiswerte Geschäfte soweit das Auge reicht. Alle Sehenswürdigkeiten in der Nähe. Schöne Bars und Restaurants in unmittelbarer Nähe wenn man Richtung Studentenviertel läuft. Das Hotel ist ruhig, das Frühstück ist super. Wir gehen dort wieder hin.
Not Recommendedby A verified traveler from Amman, Jordan
Excellent Rate Good location and excellent Staff yet poor hotel conditionPosted Jul 9, 2008
- Excellent Staff - Very Good location - Poor hotel maintenance and condition - Poor breakfast - Low to average level or cleanliness - Excellent Rate