Ratings based on 480 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from london

Overpriced and dated

Posted Sep 12, 2014
Hotel has a good central location but that is probably the only positive. Dated, noisy and expensive (although I was there for the Grand Prix weekend).
5 out of 5
for Everyone
by A verified traveler from tulsa

Close to the Duomo of Milano

Posted Aug 28, 2014
Everything was terrific. Late arrival, no problem. Staff was great and held the restaurant for us to order. Great!!!
5 out of 5
for Families
by A verified traveler from new york

Great hotel next to the duomo

Posted Aug 18, 2014
Friendly staff, excellent breakfast, rooms relatively big by European standards, clean and comfortable. Would stay again
5 out of 5
for Everyone
by A verified traveler from Virginia

Great Central Location

Posted Aug 12, 2014
Pros: Family-friendly; great breakfast, good dinner options, though we didn't dine there.
Cons: No need for a rain-style shower head over a traditional bathtub: it spills to the floor. We didn't use it.
Location: Very close to the Duomo, Palazzo Reale, and a few metro stations.
We had a very good experience staying at this hotel as a family. The location is very central to many attractions. Our room was spacious and comfortable.
1 out of 5
by A verified traveler from California

Horrible Horrible Horrible staff!!!

Posted Aug 4, 2014
Cons: The staff's attitude towards their clients requires massive improvement.
Location: We also didn't like the location. Even though it's close to the Duomo, it's on the side away from the action and all the activities.
Their staff, starting at the reception and thru the restaurant are horribly rude. We travel a lot, and in fact, during this stay, we had traveled thru Rome, Florence, Venice, Como, and found the staff of all of the other hotels to be great, and we unfortunately ended our stay at this hotel in Milan with the horrible staff. Stay Away!!!!
5 out of 5
for Everyone
by A verified traveler from london

Walking distance to city centre

Posted Jul 31, 2014
Excellent buffet breakfast, very convenient for sight seeing trips and nice bar area
3 out of 5
for Everyone
by A verified traveler

Posted Jul 23, 2014
Not bad-stunk like smoke. difficult to find parking but close to stuff
4 out of 5
for Everyone
by A verified traveler from shanghai

great location...but

Posted Jul 3, 2014
Great location, good breakfast but room to small for family.
5 out of 5
for Families
by Nani from Colorado, USA

Excellent location, close to the Duomo

Posted Jun 15, 2014 on Hotels.com
This was the last city that we visited during our three week visit to Italy. We were pleased to find a larger than usual room, with lots of room to place our luggage and with windows that we could open to the outside. The bathroom was also large and had both a shower unit and a tub with a shower head. The hotel is showing a little age in its décor. The Restaurant downstairs was also convenient and although it did not have a very large menu, the food was good and the service was excellent. Boris, at the front desk provided us with very good tourist information. We liked being able to walk to the Duomo and to the beautiful Vitorio Emannuelle shopping area. The only problem that we encountered was that in the description of the Hotel we had read that they offered the service of a shuttle to the airport. That is not so, they can call a taxi for you, but the price is very high. Also, the lady at the front desk had told us that we could either pay her in cash, or pay with a credit card to the driver, and that it would be the same. This was not true as when we tried paying the driver with the credit card he wanted an extra ten percent. So take note of this so that the same thing does not happen to you. Breakfast was good and plentiful.
5 out of 5
by Gold coaster from Queensland

Great location

Posted Jun 8, 2014 on Hotels.com
Room was spacious & clean.. Had room with twin beds, sitting area with couch, table & chair. Bathroom was large & had spa.. Shower was over the spa & took some working out with jets not only above but coming out at sides.. Trams out front but double glazed windows dulled the noise considerably.. Close to Duomo & shopping