Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
2.0 out of 5
3.0 Room cleanliness
1.0 Service & staff
2.5 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler


Posted Mar 11, 2011 on Hotels.com
Do not stay here! Not only was the hotel staff incredibly rude (they hung up on me when we called the day before our stay) but the accommodations were incredibly overstated. This is a glorified hostel in a bad part of town. This hotel makes me never want to return to Milan.
3 out of 5
by A verified traveler from Spokane WA

Okay room, but horrible customer service

Posted Dec 12, 2010
The room was fine, outfitted in 70s decor. I was more irritated by having to pay for WiFi after it was listed as an amenity without specifying charge. Walking distance to train station and shopping, but the neighborhood was scary at night. The staff at the front desk were very rude, and actually asked me to leave when I requested they write the date of my stay on my receipt (I was very polite, mind you). The same staff was exasperated with me when I checked in because I didn't speak Italian, and he didn't understand what I was saying. Just generally rude. Did I mention he used 4-letter words at me as I was leaving? And No, he never wrote my dates of stay on my receipt.