Reception

Reviews of Hotel Riviera

3 out of 5
Hotel Riviera
Via Rivoltana 2, Segrate, MI

Reviews

7.8

Good

Rating 10 - Excellent. 53 out of 230 reviews" "
Rating 8 - Good. 111 out of 230 reviews" "
Rating 6 - Okay. 46 out of 230 reviews" "
Rating 4 - Poor. 16 out of 230 reviews" "
Rating 2 - Terrible. 4 out of 230 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Shalomi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Elisa

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Ok
Stayed 1 night in Oct 2023

10/10 Excellent

Junette

Stayed 2 nights in Sep 2023

6/10 Okay

Rose

Traveled with partner
Disliked: Amenities
Staff very helpful and friendly. Room had musty smell but tolerable.
Stayed 1 night in Sep 2023

10/10 Excellent

Mikko

Stayed 1 night in Aug 2023

10/10 Excellent

SEBASTIAN

Stayed 1 night in Jun 2023

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff , we where kindly helped by Simone from the front desk, always there to help with a smile , hotel is located 2 bus stops from the airport, costs 2,20€ Per 90 min of public transport use . This is enough to get you to milan with the 73 bus , very cheap if your on a budget .overall breakfast is also good.
Stayed 3 nights in Feb 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente muy agradable y el peronal me atendio muy bien, lo recomiendo para personas que quieran hospedarse en este lugar, Jorge Cortez Guatemala

4/10 Poor

Kenneth

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were helpful and friendly. The place is rundown and the rugs in the reception were dirty.
Stayed 1 night in Nov 2022

8/10 Good

Priyantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Priyantha

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
One of the bad hotels I ever stayed at
If you like to know how to survive 30 C degree, please book this hotel. Even with "air conditioner on" that was controlled by the hotel, it was 30 degrees inside. The washroom also smelled bad. The breakfast was good.
Stayed 1 night in Jul 2022

10/10 Excellent

Gabriella

Stayed 1 night in Jun 2022

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
It was near to the convention I was attending , for one night was ok.
Stayed 1 night in Jan 2021

8/10 Good

DEIVARAS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correct choice if your point of interest is nearby
It was correct hotel for correct price as my point of interest was nearby. Easy access for transportation system.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but not a great location for tourists
Everything was great with this hotel, the room was clean, the front desk associates were very friendly and provided us the information to go around the town, complimentary breakfast was great. Only problem with this hotel is the location. This hotel is a bit outside the milan city and the area is bit risky to commute after sunset, especially when you are a tourist visiting the town commuting through public transportation is not very comfortable.
Stayed 1 night in Sep 2019

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from hotelriviera on Sep 3, 2019
la ringraziamo grazie distinti saluti la direzione

4/10 Poor

Aaron

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from hotelriviera on Sep 3, 2019
ci avrebbe fatto piacere capire le problematiche la ringrazio cordiali saluti la direzione

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The air conditioning didn’t work The bed lining was old. Very old and looked dirty
Stayed 1 night in Jul 2019
Response from hotelriviera on Jul 10, 2019
very king costomers we are desolate because of the incquvenience saluti dallo staff e direzione

6/10 Okay

Verified traveler

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Good location near airport. We planned to spend the night before an early flight. The air conditioning did not work, so it made for a sweaty night. The staff tried to help out, but did not have any portable fans and could not fix the air conditioning. They were able to offer a single bed in another room for one of our three-person party, and they made us an early breakfast, so they really tried to come through, but it was still an unpleasant and mostly sleepless night before a long day of travel, so I can't really recommend the place.
Stayed 1 night in Jul 2019
Response from hotelriviera on Jul 10, 2019
very king costomers we are desolate because of the incquvenience salati dallo staff e direzione

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Expected much less, clean room with everything you need plus good breakfast. Great stay!
Stayed 1 night in Jul 2019
Response from hotelriviera on Jul 13, 2019
saluti dallo staff e direzione

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está cerca a una parada del bus por lo cual es fácil de llegar el desayuno y la habitación excelente
Stayed 1 night in Jun 2019
Response from hotelriviera on Jun 12, 2019
lo staff e la direzione salutano

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff Good...,,,,,,,,,,,,,,, cleaning good ....,,,,,,,,,, breakfast no good.......
Stayed 2 nights in May 2019
Response from hotelriviera on Jun 26, 2019
saluti dallo staff e direzione

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Staff ever. Period. Loved them.
Great place to stop and spend the night.. Donatella, night audit and reception were all fantastic people, welcoming, sweet and 100% went out of their way to make sure we did not leave hungry. We left crazy early.. (at 5:am!!) With breakfast in hand (they even tried to get us to sit and eat because they care so much for their guests..!) Parking is a breeze, and the out of the bustle location means a quiet rest & Milan is close enough to be a direct route to the Duomo. Will definitely be back !
Stayed 1 night in May 2019
Response from hotel riviera on Jun 14, 2019
saluti dallo staff e la direzione

10/10 Excellent

Verified traveler

Stayed 4 nights in Apr 2019
Response from Staff Hotel Riviera on May 1, 2019
Grazie mille per la Sua recensione!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Amir, Seattle

Disliked: Staff & service, property conditions & facilities
First of all. When i got there, staff had no idea how to even say Hi so i initiated the conversation by saying how are you doing which he had no idea what i was saying. Anyway later i wanted help to get to milan which was so far aways but he wasn't even there to answer any question so i got no help from. Breakfasts was ok and also the lady who worked when i was checking out was kore helpful
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
No sleep
The staff are great. The Hotel is old and you can hear everything in the neighboring rooms and above and below. Coughs, talking, etc.
Stayed 5 nights in Sep 2017

6/10 Okay

Pietro

Disliked: Room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Gentile Ospite, La ringraziamo per la Sua recensione. Il Suo punteggio ci dà conferma che siamo sulla strada giusta per la soddisfazione del cliente. Con la speranza di averLa nuovamente con noi. La Direzione

8/10 Good

Kurt, Anchorage, Alaska

Liked: Cleanliness, staff & service, room comfort
Close to Milan Linate Airport
Convenient to the airport but the hotel is NOT easy to get to if you don't have a car. It is right next to a major motor way and near Segrate train station (suburban train, NOT the metro). This hotel had the largest bathroom we saw in Italy (6 weeks of travel). Hotel staff was very helpful.
Response from ENZA on Oct 10, 2016
thanks for the positive comment we look forward in the future to have you as our guests best regrads

8/10 Good

Andrea, Sao Paulo, BR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a pit stop.
Clean and spacious rooms and good bathroom. Good breakfast.
Response from ENZA on Oct 10, 2016
thanks for the positive comment we look forward in the future to have you as our guests best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Terry, Denver

Close to airport
Good hotel for overnight stay waiting for a flight. Not really a destination hotel because there aren't many services around hotel. Quick taxi or bus ride to airport.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit far from things without a car.
A fine hotel, just quite far from anything. We were hoping to catch a bus into the city for dinner, but couldn't get any bus tickets either at the hotel or from the bus. We figured we would find something to walk to, but nothing was around. The staff was sweet; they helped us order a pizza in.

4/10 Poor

James, Lancashire

Disliked: Staff & service
Was an OK experience, until we were forced to move
where to start. Check-in was pleasant & quick. The staff were welcoming. Our room was clean & spacious. Breakfast was average, however, with only a limited selection. However, problems on the 2nd night. We were called at 10:30pm to tell us that we were moving in the morning as our room was needed for a disabled guest. Feeling like we had no choice, we decided to cooperate & agreed to move. The most disappointing aspect of this was that we were not compensated for the move or the blatant lies that were to follow. After being told to move that night, we were not moved till 2 days later - we basically lived out of the suitcase for 2 nights! Once we had moved, the room we were allocated was extremely disappointing. Very small & almost no Wifi coverage - not what we paid for! We asked to move again but they only had a double available. But this is why we got miffed: on checking their own website, the hotel had two twin rooms free. So we showed the staff this and they 'kindly' showed us the other rooms, one of which we took. And for all this inconvenience, we were offered a can of beer, then a bottle of wine - we rejected both out of disgust! They wouldn't even pay for our taxi to the airport as a gesture of good will! Pathetic establishment on these grounds. But the elephant in the room, why did the hotel double book our room? We booked 6 nights in that room, that's what we should have got. They should have said no to the booking that was, obviously, made when we were there :(

8/10 Good

Nina, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the railway station
We stayed at this hotel for the Italian Grand Prix weekend. We were a little concerned before we arrived as the reviews weren't great but actually we found it to be a lovely little hotel with lovely staff. It is right next to the railway line so getting into Milan was really easy. We chose to travel to the Monza circuit by taxi which cost 60 euros.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to Linate
Good quality, close to the airport but only 1 shop and 1 restaurant nearby. Area under construction right now, but should improve. The staff is pleasant and helpful.

8/10 Good

michele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura dal buon rapporto qualità prezzo..
Stayed 1 night in Jan 2024

8/10 Good

Azimullah

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Israel J

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volvería una y mil veces
Es un sitio muy cómodo y tranquilo. Muy fácil de llegar ya que consta de parada de bus (justo a pie del hotel), estación de tren (5 min) y aparcamiento gratuito por si es necesario. El personal es muy educado y amable.
Stayed 2 nights in Dec 2023

8/10 Good

massimo

Liked: Cleanliness, staff & service, property conditions & facilities
ottimo rapporto qualità prezzo, anzi, la qualità è più che soddisfacente in tutto, incliso la colazione varia e abbondante
Stayed 1 night in Dec 2023

6/10 Okay

Antonio

Stayed 1 night in Nov 2023

2/10 Terrible

Matteo

Stayed 1 night in Nov 2023

6/10 Okay

Cristhian Eduardo

Stayed 1 night in Oct 2023

8/10 Good

Chiara, Fabriano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima soluzione qualità prezzo, vicinanza alla stazione raggiungibile a piedi tramite ciclopedonale. Personale presente e gentilissimo. Colazione inclusa semplice ma con soluzioni dolci e salate
Stayed 2 nights in Oct 2023

8/10 Good

Angela

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Für den Preis voll ok. Wir brauchten eine günstige Unterkunft für eine Nacht auf der Reise. In unmittelbarer Nähe befindet sich der Europark mit einigen Restauranten. Als Familie oder Paar hat man gleich eine Unterhaltung.
Stayed 1 night in Oct 2023