Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
2.2 out of 5
80% of guests recommend
2.8 Room cleanliness
2.2 Service & staff
2.4 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
for Overnight Stay Before Destination
by A verified traveler

Poor staff service / needs a new booking system

Posted Jun 23, 2014 on Hotels.com
We booked a non-refundable room which meant payment was to be taken within 72 hours of our booking - that was in April. When we arrived at the hotel with our confirmation stating we owed $0, the receptionist said that we owed the full payment. After a minute of discussion I checked my bank account and he was correct. Payment had not been taken. As someone who is travelling for 5 months through Europe with a set daily budget this was a major blow. When I said I understood we needed to pay but the management needs to look into the booking system, particularly for people like us, he laughed at me. I would never stay here again just because of the way he treated us. Hotels.com need to seriously consider taking them off their website.
3 out of 5
for Students
by Karen from Marbella

You get what you pay for

Posted Oct 17, 2013
Pros: The location.
Cons: New sheets, new toilet seat.
Location: Very near Milan Central Station. Good walk to the cathedral but worth it.
The hotel is literally 5 minutes walk from Milan Central Station. Brilliant location. The hotel is exactly what you pay for. Small, clean but rundown and needs some tlc. If you are just staying for one night in Milan as we did and want a cheap budget hotel then it is fine. The bed was comfy, although there was a fairly large hole in the sheet, hot water and a toilet that worked, although the seat was broken. Did not use the shower so cannot comment. Staff were friendly. BEWARE of the 'men' at Central Station who try and help you use the ticket machine. There is an excellent ticket office in the station. Also the pizza place opposite the hotel will charge you €3 cover charge even if you just go in for a drink. Better to go to a nice place near the station. The hotel was exactly as described and there were no surprises.
3 out of 5
for Everyone
by A verified traveler

Good for young backpackers and budget families!

Posted Jul 11, 2013
This is really a backpackers type hotel. But it is centrally located, cheap, clean, reasonably comfortable and has WiFi. But it is definitely no frills. There is no aircon and we found it hot though they did provide a fan.
3 out of 5
by James

Good location....

Posted Jun 2, 2012 on Hotels.com
First of all, the location is near train station. Hotel condition was not very good. We tried to take shower early morning, but hot water was not ready around 6:30am. It is not too bad compare with price.
1 out of 5
by A verified traveler from Palm Bay, Florida

Please, look for another hotel

Posted Jun 4, 2010
Geez, they call this 'hotel'? The first bad thing what I found was really hard to find it, because we're looking for a hotel-hotel, but....nah. This 'hotel' it's located in a general building and we had to call them in the street. Next it's really tiny and ugly, not even we had a refrigerator o something to use anything cold. The room it's right over the street and you can hear the people walking and talking. In few words...don't go overthere; the only good thing it's close to the Milano Central Station, about three blocks away, but everything else...it's so poor and unfuncional. If I have to put a star...don't even I will give because, they don't deserve it.