Front of property - evening/night

Reviews of Hotel Windsor Milano

4 out of 5
Hotel Windsor Milano
Via Galileo Galilei 2, Milan, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1002 reviews" "
Rating 8 - Good. 365 out of 1002 reviews" "
Rating 6 - Okay. 104 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

P

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms for Europe. Only downside was noise from outside trams
Stayed 3 nights in Apr 2024

8/10 Good

Gabriel, Geneva

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

8/10 Good

Nicu Catalin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good quality hotel and good breakfast, good location.
Stayed 2 nights in Mar 2024

8/10 Good

NEHMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air condition does not work during specific seasons.
Stayed 2 nights in Mar 2024

6/10 Okay

Lewis

Stayed 2 nights in Mar 2024

8/10 Good

Kostas

Stayed 4 nights in Mar 2024

10/10 Excellent

Irene

Stayed 1 night in Mar 2024

6/10 Okay

grigol

Business traveler
Liked: Staff & service, amenities
sound isolation of rooms is extremely bad. it is possible to hear every water drop from the tap of the neighbor room or any whispering in the corridor.
Stayed 5 nights in Feb 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, comfortable, great breakfast, friendly staff.
Stayed 2 nights in Feb 2024

6/10 Okay

Kurt

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Photo’s are somewhat misleading. Furnishings are dated. Bathroom good size but shower is tiny and water pressure lacking. Most front desk staff were good, but one terrible, asked if WiFi was down he said another guest also commented but blamed our iPhones. WiFi was down at least 24 hours. Breakfast was good and fresh. But with no coffee machine in rooms, they should offer coffee in the lobby before the restaurant opens for those of us catching early tours. Heating in the rooms was also excessive, had to sleep w windows open & hear the trams. Lastly, the complimentary in room mini bar was appreciated, but please turn on the fridge they are stocked in or remove the fridge and offer on a shelf or cabinet. Offering warm drinks from a refrigerator is ridiculous.
Stayed 6 nights in Dec 2023

10/10 Excellent

shashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Ok
Looks nicer in the pictures. Rooms were dated and noisy
Stayed 2 nights in Nov 2023

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Italian Hotel
Lovely authentic hotel with decent rooms and friendly staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean and nice-looking.
Stayed 2 nights in Nov 2023

8/10 Good

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had.a lovely big room with a very comfortable bed, and great bathroom. The hotel is well located and a walkable distance to the train station. Breakfast is very good
Stayed 1 night in Oct 2023

8/10 Good

Steven

Traveled with partner
First time in Milan. Hotel ideal location. 10 minute walk from Milan central train station. 2 min walk to subway which in turn is 3 stops from Duomo. Nice and quiet area (business district I think?) Breakfast included. Plenty of seats for breakfast and variety : meats salads cereals fruit bacon eggs breads pastries etc… Shower clean and powerful. Beds large and firm. Could have done with an extra pillow but apart from that very good.
Stayed 2 nights in Oct 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena localización en la ciudad, tanto para caminar como para moverse en trenes. Area muy segura . El hotel está muy limpio, cómodo y tienen un excelente desayuno.
Stayed 3 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay in Milan
We loved the hotel and the location. Close to the metro and right along some tram routes. The staff was very professional and helpful. The breakfast buffet was extensive and always well stocked. So happy that we booked here!
Stayed 3 nights in Sep 2023

10/10 Excellent

Trefor

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Comfy beds.
Stayed 2 nights in Oct 2023

4/10 Poor

Peteris

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Yashaswini

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff, easy access to metro stations
Stayed 1 night in Oct 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a nice stay, they had a room ready for a early check in which was great....restaurant in hotel was very nice....staff very friendly.....only complain is the noise from other rooms, very thin walls...

4/10 Poor

James

Disliked: Property conditions & facilities
The hotel was expensive The ‘suite’ had a room which had a sofa and a wardrobe which was basically useless There were no drawers There were no toiletries - no bar of soap, no shampoo, no moisturisers - just 2 pump action dispensers No tea or coffee making facility, no milk The bar/ dining room was noisy and expensive for not very good quality food or drink This hotel is not good value for money A basic hotel at too expensive prices
Stayed 1 night in Oct 2023

8/10 Good

Oscar, CHANDLER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super small shower, slow WiFi, AC preset to a very warm temperature, restaurant staff are more interested in knowing your room number than on serving you. Would only stay here again as a very last resort.
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Stayed 6 nights in Oct 2023

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice location was good. Love the Public transportation it was so convenient. Hotel was in god location, dining was walkable
Stayed 2 nights in Sep 2023

10/10 Excellent

Mohinder

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located.
Stayed 3 nights in Oct 2023

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to Milana Centrale. 3stpps on tram. 7in to Metro station Republica. The only negatove thing is tiny shower cabin.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities
It was located on a side street a little bit away from the major congestion, but a short walk to everything.
Stayed 3 nights in Sep 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Older building and interior but really clean, comfortable bed, and friendly staff. We only stayed there for one night before our flight. The breakfast buffet was delicious!
Stayed 1 night in Oct 2023

10/10 Excellent

Guy

Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Pleasant hotel and excellent location.
Stayed 1 night in Sep 2023

4/10 Poor

Robert J.

Traveled with group
Disliked: Amenities
The bathrooms are awful. The shower is so small you can’t turn around. There is black mold in shower and tiles in shower as well as behind sink faucet. The breakfast was very good and the wait staff helpful. One woman at the front desk was great . Not so much anyone else . Where did the 4 star rating come from. On line pictures don’t tell the story
Stayed 4 nights in Sep 2023

8/10 Good

Rex

Stayed 1 night in Sep 2023

6/10 Okay

Raymond

Liked: Cleanliness, property conditions & facilities
This property was average for hotel in the city. However, you have to take a taxi if you don't want to walk over a mile to get anywhere. The restaurant at the hotel is the worst we have experienced. Not friendly and rude staff. Skip the breakfast option find somewhere else to eat.
Stayed 2 nights in Sep 2023

8/10 Good

ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Large room & bath
Stayed 1 night in Sep 2023

10/10 Excellent

MELROSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, Clean, staff are pleasant to talk to. Breakfast is great!
Stayed 3 nights in Sep 2023

10/10 Excellent

Anthony

Stayed 1 night in Sep 2023

4/10 Poor

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely not a 4 stars hotel. Building is old and did not even have a ramp to move luggage from reception area to the elevator. The men at reception had an attitude and demonstrated poor customer service. The hotel did not have absolutely basic items such as an electrical adapter for international travelers and the Wi-Fi did not work for half of my stay. Food at the buffet was very average and exposed without any protection or lids which provides the perfect environment for bacteria/viruses to spread. The cleaning standards in the room were poor, the shower head was rusty and could not even use the bidet because the faucet was disgusting
Stayed 3 nights in Sep 2023

8/10 Good

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Sep 2023

10/10 Excellent

Eneida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Sep 2023

8/10 Good

Emma

Stayed 1 night in Sep 2023

6/10 Okay

Reginald

Liked: Cleanliness, staff & service
The place is outdated, my room was very spacious but a little too dark for my liking. If they would renovate and really make use of the space, I believe it’ll be a really great hotel. Also the surrounding area is a little dark at night, no near establishments in sight. But it works for anyone who would just use it for night to sleep and morning for breakfast. Breakfast buffet was good.
Stayed 3 nights in Aug 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2023