Our deal was booked as a package through Holiday Pirates so prior to going, we did not check out how far the hotel was from the airport. We flew into Bergamo and because of traffic, it took us about 3 hours to get to the hotel. Once there though, the staff were very friendly and helpful. A shuttle bus comes to collect you from the local train station and also takes you back there when you are leaving which I really liked. This is also free of charge. We ate in the restaurant the first night and the food was excellent. The room was clean and the bed comfy. However, the kettle did not work and the air con did not switch off at night. This was rectified straight away after notifying staff. All in all, a good stay and would recommend. If you want to see the sites and stay here, I’d recommend maybe flying into Malpensa Airport instead.