Ratings based on 27 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.7 Service & staff
2.9 Room comfort
3.3 Hotel condition
They paid and stayed.
Posted Feb 8, 2013 on Hotels.com
for Couplesby A verified traveler
Posted Nov 25, 2012 on Hotels.com
Recommendedby Kellie & James
Good Hotel for CostPosted Sep 29, 2012 on Hotels.com
London Hotel in Milan is in a wonderful location. Next to all of the shopping and only a 8 minute walk to the Duomo, Castle, and elite shopping areas. There are great restaurants very close by and a Metro stop a short walk away. Everyone at the hotel was nice and greeted us with a smile. The room was very basic, as most hotels are in Europe. If you are in Milan to site see and not to spend a lot of time in your hotel room, this place is perfect. It has a very small shower, but other than that, all was great. The pictures did not do the hotel justice. I was pleasantly surprised.
for Everyoneby A verified traveler
fantastic valuePosted Jul 24, 2012
Pros: friendly staff and customer care
Cons: size of room
Location: near the Duomo
very central really helpful staff excellent customer sevice
for Everyoneby Gunner from Suffolk
Worse than SpursPosted Feb 17, 2012
I took my son (I am a 50 year old mum) to Milan to see out first Champions League game. Arsenal were dire but... The hotel was ghastly. The staff were rude, disinterested and at one point lied to us. We refused to pay for the derisory breakfast. The atmosphere reminded me of Psycho; 50s deco, rather than Norman Bates. There was no toilet in the room and the shower was a cupboard set into the wall. The cab we booked via the hotel to take us to the airport would have cost us 50 euros. We walked outside and got one for 16. Otherwise, it was fine!
Recommendedby A verified traveler from California
Unfriendly staffPosted Dec 5, 2011 on Hotels.com
We wanted a room with a view and thought that is what we ordered. Instead they put us in a room that felt like we were in a dungeon. The front desk staff was VERY unfriendly and very unaccomidating and they charged us an extra 70 euro a night!
Not Recommendedby A verified traveler from DC
Good location but not much elsePosted Nov 30, 2011 on Hotels.com
The only thing going for this hotel is its location. We had room #20 that was next to the shared bathroom (since there was no toilet in the room), next to the elevator, and next to the chinese restaurant next door (so we basically had one quiet wall). The beds were less than comfortable and you had to walk outside your room to use the shared bathroom. Although the bathroom was suppose to be smoke-free, people still smoked in there making terrible to use. However, the rooms were clean and the staff was friendly but I would not say I got a good nights rest. For the same money, I would recommend staying else where since the subway system in Milan is very good.
Recommendedby A verified traveler from Oregon, USA
Right across fro the CastlePosted Nov 11, 2011 on Hotels.com
Easy access to the Metro. Friendly staff. Wifi was 5€ for 48 hours. Continental breakfast brought to our room. And great recommendations for restaurants fro the staff.
Recommendedby A verified traveler
Posted Jul 31, 2011 on Hotels.com
Recommendedby A verified traveler from Christchurch, NZ.
Hotel London in MilanPosted Jun 28, 2011 on Hotels.com
A small two star hotel situated in the heart of Milan - midway between the Duomo and the castle. The rooms are not spacious but are adequate, particularly as little time is spent in them - there is so much to see in this exciting city. The staff were very helpful in answering all our numerous questions.