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Reviews of Nhow Milano

4 out of 5
Nhow Milano
Via Tortona 35, Milan, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 459 out of 881 reviews" "
Rating 8 - Good. 302 out of 881 reviews" "
Rating 6 - Okay. 79 out of 881 reviews" "
Rating 4 - Poor. 25 out of 881 reviews" "
Rating 2 - Terrible. 16 out of 881 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zara

Liked: Cleanliness
Amazing staff and stay. Highly recommend
Stayed 3 nights in Mar 2024
Response from Chiara (Guest Relations) on Apr 3, 2024
Dear Zara,Thank you for your feedback.We're glad our staff managed to make you feel just like home. All the Team is looking forward to welcoming you again soon.Best regardsChiara (Guest Relations)

4/10 Poor

Tomas Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Chiara (Guest Relations) on Mar 9, 2024
Dear Tomas Kevin,Thank you for your feedback.We're sorry about your negative perception, and would like to know more about your stay.Please, contact us, we're looking forward to hearing from you soon.Best regardsChiara (Guest Relations)

8/10 Good

Amy

Stayed 3 nights in Feb 2024
Response from Chiara (Guest Relations) on Mar 24, 2024
Dear Amy,Thank you for your feedback.We're glad you had an enjoyable stay, and looking forward to welcoming you again soon.Best regardsChiara (Guest Relations)

8/10 Good

Anisa

Stayed 3 nights in Feb 2024
Response from Chiara (Guest Relations) on Mar 21, 2024
Dear Anisa,Thank you for your feedback.We're glad you had an enjoyable stay, and looking forward to welcoming you again soon.Best regardsChiara (Guest Relations)

10/10 Excellent

Gabriel, Beirut

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff
Stayed 1 night in Feb 2024
Response from Chiara (Guest Relations) on Feb 20, 2024
Dear Gabriel,Thank you for your feedback.We're glad our staff managed to make you feel just like home, all of us is looking forward to welcoming you again soon.Best regardsChiara (Guest Relations)

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel! The rooms are spacious, and the hotel is immaculate. The staff was incredible, and we had a blast! Definitely recommend staying here!
Stayed 2 nights in Feb 2024
Response from Chiara (Guest Relations) on Feb 13, 2024
Dear Chris,Thank you for your comment.We're so glad you appreciated our comfortable rooms, and that our staff managed to make you feel just like home.All the nhow Team looks forward to welcoming you again soon!Best regardsChiara (Guest Relations)

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
The Nhow Milano was a gorgeous groovy hotel with fantastic staff who were always so helpful and friendly!
Stayed 6 nights in Jan 2024
Response from Sabrina Guest Relations Manager on Feb 8, 2024
Dear Ian, Thank you for your feedback. All the nhow Team is looking forward welcoming you again any time! Best regards.

10/10 Excellent

Robin

Stayed 2 nights in Dec 2023
Response from Chiara (Guest Relations) on Jan 8, 2024
Dear Robin,Thank you for your feedback.All the nhow Team looks forward to welcoming you again soon.Best regardsChiara (Guest Relations)

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Dec 2023
Response from Chiara (Guest Relations) on Dec 27, 2023
Dear Henry,Thank you so much for your feedback.We're glad you really enjoyed your stay here with us, and looking forward to welcoming you again soon.Best regardsChiara (Guest Relations)

10/10 Excellent

Zana, Pristina Kosovo

Stayed 5 nights in Dec 2023
Response from Chiara (Guest Relations) on Dec 20, 2023
Dear Zana,Thank you for your feedback.Looking forward to welcoming you again soon!Best regardsChiara (Guest Relations)

2/10 Terrible

Alessio

Stayed 1 night in Nov 2023
Response from Chiara (Guest Relations) on Dec 23, 2023
Dear Alessio,Thank you for your feedback.We're sorry about your negative perception and like to know more about your stay, looking forward to hearing from you soon.RegardsChiara (Guest Relations)

8/10 Good

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit expensive, but there was no parking around the facility. Also, when you do park, it is not convenient and a bit awkward since they have security devices in each parking space that are so low you can not see them while you turn.
Stayed 1 night in Nov 2023
Response from Chiara (Guest Relations) on Nov 28, 2023
Dear Theodore,Thank you for your feedback.All the nhow Team is looking forward to welcoming you again soon.Best regardsChiara (Guest Relations)

4/10 Poor

Daniel

Stayed 2 nights in Nov 2023
Response from Chiara (Guest Relations Agent) on Nov 24, 2023
Dear Daniel,Thank you for your feedback.We'd like to know more about your stay, looking forward to hearing from you soon.Best regardsChiara (Guest Relations Agent)

10/10 Excellent

Montserrat

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Chiara (Guest Relations Agent) on Nov 21, 2023
Dear Montserrat,Thank you for your feedback.All the nhow Team is looking forward to welcoming you again soon.Best regardsChiara (Guest Relations Agent)

10/10 Excellent

Süleyman

Stayed 2 nights in Nov 2023
Response from Chiara (Guest Relations Agent) on Nov 20, 2023
Dear Süleyman,Thank you for your feedback.All the nhow Team is looking forward to welcoming you again soon.Best regardsChiara (Guest Relations Agent)

6/10 Okay

Candy

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Property is very artsy and great for photo ops. The room was just ok. There was only 1 towel in the bathroom and we even upgraded to a bigger room once we checked in so we were confused as to why there was only 1 towel. Basically it felt like the room was not ready for a new arrival. Like maybe the room had been sitting there and no one checked to see if it was ready for occupancy. On a better note, the bartenders and bar staff were all nice at the lobby bar. The rest of the staff we interacted with was not as friendly. But then again most of the people in Milan are not a very friendly bunch, and walk around with a judgy energy, so I chop that up to being more cultural. The guy that we checked in with was very “by the book” and charged us an additional $80 for an early check in which I thought was nuts. But we paid it since we were there before 3pm which is there check in time. The breakfast was subpar but the dinner was great. Breakfast buffet had green beans and carrots…Yes, for breakfast, so that was odd, but euro nonetheless. Overall the stay was good. If my room had been cleaner and had everything ready upon arrival I would have given 4 stars.
Stayed 2 nights in Nov 2023
Response from Chiara (Guest Relations Agent) on Nov 18, 2023
Dear Candy,Thank you for your feedback.It's nice to hear that you liked the eccentric and quirky style of the hotel.We're very sorry about your negative perception of the service, we'll share your comment with the Management in order to improve its level.Looking forward to welcoming you again soon, and make you live the real nhow Experience.Best regardsChiara (Guest Relations Agent)

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Great snd trly a design hotel. Excellent property, though not much to do around. Long walk to reach navigli or other busy locations. Also the Metro si 15 min walk, not ideal with luggage
Stayed 1 night in Nov 2023
Response from Chiara (Guest Relations Agent) on Nov 12, 2023
Dear Nicola,Thank you for your feedback.We're glad your overall experience was satisfying, all the nhow Team looks forward to welcoming you again soon!Best regardsChiara (Guest Relations Agent)

10/10 Excellent

Marcello

Stayed 1 night in Nov 2023
Response from Chiara (Guest Relations Agent) on Nov 12, 2023
Dear Marcello,Thank you for your feedback.All the nhow Team looks forward to welcoming you again soon!Best regardsChiara (Guest Relations Agent)

10/10 Excellent

Joan and Brian

Liked: Cleanliness, staff & service, property conditions & facilities
This property is funky with excellent service and ver
Stayed 1 night in Nov 2023
Response from Chiara (Guest Relations Agent) on Nov 4, 2023
Dear Joan and Brian,Thank you so much for your kind comment.All the nhow Team is really looking forward to welcoming you soon.Best regardsChiara (Guest Relations Agent)

8/10 Good

Goran

Stayed 4 nights in Oct 2023
Response from Chiara (Guest Relations Agent) on Nov 2, 2023
Dear Goran,Thank you for your feedback.All the nhow Team looks forward to welcoming you again soon.Best regardsChiara (Guest Relations Agent)

10/10 Excellent

Niklas

Stayed 3 nights in Oct 2023
Response from Chiara (Guest Relations Agent) on Nov 2, 2023
Dear Niklas,Thank you for your feedback.All the nhow Team looks forward to welcoming you again soon.Best regardsChiara (Guest Relations Agent)

10/10 Excellent

Rahat

Stayed 2 nights in Oct 2023
Response from Chiara (Guest Relations Agent) on Oct 23, 2023
Dear Rahat,Thank you for your feedback.All the nhow Team looks forward to welcoming you again soon!Best regardsChiara (Guest Relations Agent)

10/10 Excellent

Zaklina

Stayed 2 nights in Oct 2023
Response from Chiara (Guest Relations Agent) on Oct 18, 2023
Dear Zaklina,Thank you so much for your feedback.All the nhow Team looks forward to welcoming you again soon.Best regardsChiara (Guest Relations Agent)

10/10 Excellent

Jürg

Stayed 1 night in Oct 2023
Response from Chiara (Guest Relations Agent) on Oct 16, 2023
Dear Jurg,Thank you so much for sharing your feedback. All the nhow Team looks forward to welcoming you again soon.Best regardsChiara (Guest Relations Agent)

10/10 Excellent

Yukari

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% would come back / recommend!
My husband and I would definitely be staying at Nhow Milano again. It was a great hotel with a spacious room, very unique decor, friendly staff and absolutely delicious breakfast. Service was great from start to finish. Location wasn't in the city center which we thought was great. We walked around the neighborhood which had a great selection of local restaurants, convenience store and a nice walk to the Navigli canals.
Stayed 1 night in Oct 2023
Response from Chiara (Guest Relations Agent) on Oct 29, 2023
Dear Yukari,Thank you so much for your feedback.We're glad you liked the hotel so much, and it's nice to read your comment about the location and the unique decor.All the nhow Team really looks forward to welcoming you again soon, and make you feel just like home.Best regardsChiara (Guest Relations Agent)

8/10 Good

Dagmar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did enjoy our stay in the hotel, the staff was friendly and responded well to the little issue we experienced when first entering our room. The design of the hotel was unique and inspiring our visit of Milano. The breakfast was amazing. Just the roof terrace was a place where we did feel a bit out of place and had expected something else. We would definitely recommend the hotel and location and would come again.
Stayed 4 nights in Aug 2023
Response from Chiara (Guest Relations Agent) on Sep 6, 2023
Dear Dagmar,Thank you for sharing your feedback with us.It's nice to hear that most of all you liked the looks of the hotel and our continental breakfast buffet proposal, these are the main highlights of our hotel. We're glad our staff made you feel like home and managed to find a solution to an inconvenient situation, everybody works really hard to one common goal: make you feel happy and satisfied.We're actually sorry if our Vertigo Terrace didn't meet your personal taste.Looking forward to welcoming you again soon, all the nhow Team gives you its best regards.

6/10 Okay

bruno

Stayed 1 night in Aug 2023
Response from Chiara (Guest Relations Agent) on Aug 31, 2023
Gentile Bruno,Grazie per averci inviato il tuo feedback, saremo lieti di poterti accogliere nuovamente e farti vivere la vera esperienza nhow.Cordialmente

10/10 Excellent

Clément

Stayed 2 nights in Aug 2023
Response from Chiara (Guest Relations Agent) on Aug 29, 2023
Dear Clément,Thank you so much for sharing your experience with us. All the nhow Team looks forward to welcoming you again soon!Best regards

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2023
Response from Chiara (Guest Relations Agent) on Aug 29, 2023
Dear Daniel,Thank you so much for sharing your experience with us. All the nhow Team looks forward to welcoming you again soon!Best regards

10/10 Excellent

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at NHOW was amazing! The staff at the hotel were very accommodating. The hotel and rooms are clean. The rooftop pool is amazing and unique. It was a very hot day and we really enjoyed the complimentary use of the pool. Jenny was very nice, she came up to the pool and provided guests with free sunscreen packets and a water proof case for your phone. The breakfast was very good with many options. Upon leaving, Jenny also gave our children sunglasses, which they loved. Thanks for a wonderful stay.
Stayed 1 night in Aug 2023
Response from Jenny Rossi - Guest Relations Manager on Aug 25, 2023
Dear Linda,thank you very much for your amazing words!You made our day :)We are very glad that you enjoy your experience and nhow team is looking forward to welcoming you soon again.

10/10 Excellent

Ekaterina

Stayed 3 nights in Aug 2023
Response from Jenny Rossi - Guest Relations Manager on Aug 25, 2023
Dear Ekaterina,thank you for sharing your experience with this amazing score.We are looking forward to welcoming you soon again.

10/10 Excellent

Alea

Liked: Cleanliness, staff & service, property conditions & facilities
unique space, helpful staff
Stayed 1 night in Aug 2023
Response from Jenny Rossi - Guest Relations Manager on Aug 21, 2023
Dear Alea,thank you very much for sharing your experience.We are looking forward to welcoming you again.

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hotel
Stayed 4 nights in Aug 2023
Response from Jenny Rossi - Guest Relations Manager on Aug 21, 2023
Dear Ruben,thank you very much for sharing your experience.We are looking forward to welcoming you again.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay! Jenny of guest relations so helpful! The pool was lovely! Service has been great throughout!
Stayed 4 nights in Aug 2023
Response from Jenny Rossi - Guest Relations Manager on Aug 11, 2023
Dear James,thank you very much for your amazing words.We all are looking forward to welcoming you soon again.

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Staff all very helpful! Lazy check out on a Sunday was a life-saver. Breakfast was fab! The pool area is cool and a nice place to chill out or have an aperitif.
Stayed 2 nights in Aug 2023
Response from Jenny Rossi - Guest Relations Manager on Aug 11, 2023
Dear Sarah,thank you for sharing your experience and for your nice words on our team and Breakfast, one of the many highlights of nhow Milano.We are looking forward to welcoming you soon again.

10/10 Excellent

Anthony

Stayed 1 night in Jul 2023
Response from Jenny Rossi - Guest Relations Manager on Aug 9, 2023
Dear Anthony,thank you for sharing your experience.We are looking forward to welcoming you again.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto
Stayed 2 nights in Jul 2023
Response from Jenny Rossi - Guest Relations Manager on Aug 9, 2023
Dear Patriciathank you for sharing your experience.We are looking forward to welcoming you again.

4/10 Poor

Nithya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Response from Jenny Rossi - Guest Relations Manager on Jul 23, 2023
Dear Nithya,thank you for choosing nhow Milano.Kind Regards

8/10 Good

Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky design
Quirky hotel with the art installations dotted around in a mostly suburban but attractive area. Little bit of a trek into the centre. Breakfast was great, lots of choice. Wasn't till I saw someone with an omelette that I realised you could have one made. Ate an evening meal in the 'restaurant' which was a raised space off the bar/lobby and didn't feel terribly atmospheric. Almost like a goldfish in a bowl, quite visible to everyone, so had room service the next night! Rooms were lovely but needed the window leaving open as quite warm and their eco idea is not to have any air con, so they really need to offer fans.
Stayed 2 nights in Mar 2023
Response from Jenny Rossi - Guest Relations Manager on Jun 23, 2023
Dear Helen,thank you for sharing your experience.We are looking forward to welcomng you again.

8/10 Good

Sarah

Stayed 1 night in Jun 2023
Response from Jenny Rossi - Guest Relations Manager on Jul 7, 2023
Dear Sarah,thank you for sharing your experience.We are looking forward to welcoming you again.

10/10 Excellent

Meghna

Stayed 1 night in Jun 2023
Response from Jenny Rossi - Guest Relations Manager on Jul 7, 2023
Dear Meghna,thank you for sharing your experience with this nice score.We are looking forward to welcoming you again.

10/10 Excellent

SORAYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Jenny Rossi - Guest Relations Manager on Jun 5, 2023
Dear Sorayathank you for sharing your experience with this amazing score.We are looking forward to welcoming you again

8/10 Good

Jodi, Brampton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, wonderful staff. Room was spacious and modern. Area around is a bit sketchy (e.g. park area nearby was not somewhere I would walk alone at night). A wonderful canal and restaurants area was about a 20 minute walk from hotel.
Stayed 2 nights in May 2023
Response from Jenny Rossi - Guest Relations Manager on May 16, 2023
Dear Jodi,thank you for your nice words and for your amazing words on our team.We are looking forward to welcoming you soon again.

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely here again
Stayed 10 nights in Apr 2023
Response from Jenny Rossi - Guest Relations Manager on May 10, 2023
Dear Claudia,thank you for sharing your experience with this nice score.We are looking forward to welcoming you soon again.

8/10 Good

Kenjin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was artsy, staff were incredibly friendly
Stayed 3 nights in Apr 2023
Response from Jenny Rossi - Guest Relations Manager on May 10, 2023
Dear Kenjin,thank you for sharing your experience with this nice score.We are looking forward to welcoming you soon again.

8/10 Good

Patricia

Stayed 5 nights in Apr 2023
Response from Jenny Rossi - Guest Relations Manager on May 10, 2023
Dear Patricia,thank you for sharing your experience with this nice score.We are looking forward to welcoming you soon again.

10/10 Excellent

Gabriela

Stayed 1 night in Mar 2023
Response from Jenny Rossi - Guest Relations Manager on Mar 20, 2023
Dear Gabriela,thank you very much for sharing your experience.We are looking forward to welcoming you soon again.

10/10 Excellent

Mario, Paris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Feb 2023
Response from Jenny Rossi - Guest Relations Manager on Mar 20, 2023
Dear Mario,thank you very much for sharing your experience with this nice score.We are looking forward to welcoming you soon again.

10/10 Excellent

Muhanad, Amman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from Jenny Rossi - Guest Relations Manager on Mar 20, 2023
Dear Muhanad,thank you very much for sharing your experience with this score.We are looking forward to welcoming you soon again.

6/10 Okay

Joel

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel itself was nice, the room was pretty terrible for the price. Hard bed, broken window that didn't seal when closed, bashed up walls and virtually no power outlets. Combine all that with being woken up to the dulcet sounds of angle grinders and shouting from the pool being built directly outside the window, and you have what amounts to a poor experience.
Stayed 3 nights in Jan 2023