Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
65% of guests recommend
4.5 Room cleanliness
3.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler from Los Angeles, CA

Hotel Regency

Posted Oct 30, 2010 on Hotels.com
Very, very nice room with a private bath/shower and plenty of hot water. My room had a balcony. Direct TV Firm bed. Free, good breakfast. Difficult to find and located FAR from the D'oumo. Although very nice I would choose to stay closer to the center of the city, TOO far of a walk and confussing public transportation.
2 out of 5
by A verified traveler from Toronto

disappointing

Posted Aug 11, 2010
Hotel was quite cheap, reason why we booked it, but definitively did not match the 4 stars it was advertized for. Staff at front desk especially unfriendly and unhelpfull...
4 out of 5
Recommended
by A verified traveler

Hotel Regency - 4 stars for the budget traveler

Posted Aug 6, 2010
The Hotel itself is great - clean, quite, a 4 stars indeed. the problem is the location - it's about 20-30 mins of tram ride from the center of Milan, or about an hour walking (I've tried, believe me...) if your on a budget and you want a good accommodation and don't mind using the tram system - that's the hotel for you.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 27, 2010 on Hotels.com
2 out of 5
by A verified traveler from Ft. Walton Beach, FL

Not impressed

Posted Jun 9, 2010
Employees not helpful. Breakfast overpriced. Not convenient to transportation. Long distance to both airports. We arrived at one and departed from another. Was clean and quiet.
4 out of 5
Recommended
by A verified traveler

Great stay in charming hotel!

Posted May 25, 2010 on Hotels.com
Stay was great! We booked a triple, and they gave us a suite with 2 rooms-- very much appreciated! The guy at the front desk was a little cranky, but still helpful in answering questions. Also the staff spoke very good English. The rooms were medium sized, bathroom was spacious. The room was awesome except that the bed was not that comfortable. *Also, I didn't know this prior to my trip, but in Europe, it's customery to leave the key at the front desk when you leave the hotel. So don't be surprised when they hand you a super heavy key--it's b/c they want you to leave it with the desk. Location was very close/convenient to the tram, and Milan's tram network is pretty easy to use.
3 out of 5
by A verified traveler from Manchester England

Short stay in Milan

Posted May 22, 2010
Reception staff unpleasant. Room small but clean although no towel left on last night. Whiskey in bar cost £10.00!! 20-25 walk into the centre of Milan. Don't think I would choose to stay here again on balance mainly because staff were unfriendly bordering on rude.