Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Southampton, NY

Location, Location, Location

Posted May 18, 2015
Pros: The hotel location is near perfect!
Cons: the furnishings are showing wear and tear and they should not occupy the rooms above the construction project until it is finished.
Location: You are IN the Galleria and minutes from the best of Milan.
This is a small, charming hotel in probably the best location in Milan. There is nothing like waking up to a view of the Galleria. The hotel is not as polished as the Park Hyatt that is nearby but makes up for it in its quirkiness and originality. Our suite was large and well furnished. The bathroom was oversized and very clean. Unfortunately, this is where my positives end. The furnishings are showing wear and the butler was very hard to get ahold of on numerous occasions. The worst part of our stay was the major construction project that was taking place below our room. It started at 7AM and ended in the evening. We have a small child so we spend a lot if time in our room and jack hammers do not provide a pleasant ambiance or morning wakeup. It was so loud at one point we could not even have a conversation with each other. The hotel did not move us but ended up apologizing and refunding us, which at least shows that they care about their customers despite not being very adept at the moment of trouble.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney Australia

GALLERIA - NEXT TO DUOMO

Posted Mar 30, 2015
Best botique hotel we have every stayed. Personal butler who organised a better room (with bath - no extra cost), tickets to the opera with 2 hrs notice and seats at a 2 Michelin star restaurant with only 1 days notice. Great location, heritage building with high end adaptive reuse refurbishment. Plus sexy breakfasts
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lausanne

perfetta locazione nel cuore di Milano

Posted Nov 27, 2014
Pros: la posizione e la struttura di interior design delle camere
Cons: ricevimento e spazi comuni
Location: eccellente. impossibile migliorare!
Tutto positivo, debole le strutture di ospitalità comuni per un hotel di questo livello. Si qualifica più come residence di alto livello con servizi che come un vero e proprio hotel.
1 out of 5
Recommended
for Couples
by A verified traveler

Horrible!!

Posted Oct 2, 2014 on Hotels.com
Just stayed there. Pls see my review at tripadvisor. Worst experience in my life...
5 out of 5
Recommended
for Everyone
by MAMfrom LEBANON

Posted Jun 3, 2014
Had an excellent stay, very comfortable hotel. Staff is amazingly nice and everything is taken care of without even having to ask...
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 18, 2013
5 out of 5
Recommended
by Melekfrom Alger

Posted Oct 1, 2013 on Hotels.com
Bonne impression , personnel agréable
5 out of 5
Recommended
for Couples
by A verified traveler

Meget bra

Posted Aug 12, 2013 on Hotels.com
Absolutt ingenting å klage på.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 17, 2013 on Hotels.com
5 out of 5
Recommended
by גביfrom תל אביב

מלון בוטיק מצויין

Posted May 2, 2013 on Hotels.com
הכניסה הרגילה מן הרחוב מובילה למלון בוטיק קטן ומפתיע במיקום מעולה, שירות מצוין, חדרים יפים, ארוחת בוקר טעימה ....