Ratings based on 39 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified travelerfrom london
It's an OK hotel, not a 5*Posted May 18, 2015
Gave us a different room to the one booked, poor level of English, very limited breakfast options and expensive for what you get (I don't mind paying but want quality).
for Everyoneby A verified travelerfrom D.E
Kann man mit ruhigem gewissen weiter empfehlenPosted Apr 28, 2015
Super Lage! Super personal! Einfach ein super Hotel. Werde dieses Hotel bald wieder buch😄😄😄
for Everyoneby A verified travelerfrom Lausanne, Switzerland
Great hotel perfect locationPosted Mar 16, 2015
Hotel is very well located, next to the Duomo, in the heart of Milan. The rooms are stylish and comfortable, staff is friendly and efficient.
Comment from Hotel Management
Mar 27, 2015 by Janina FOM, Hotel Management
Dear Fabrice, Thank you for your kindness and hope to see you soon back at The Gray.
for Everyoneby A verified travelerfrom Schweiz
Zentrale Lage neben Galleria und DuomoPosted Feb 3, 2015
Waren über ein Wochenende in Milano und brauchten ein zentrales Hotel. Die Lage ist leider auch das einzig richtig gut. Das Zimmer war eher klein, aber mit schönem Bad. Für einen Wochenendtrip geeignet, aber dann nur für Paare.
for Business Travelersby Gregoryfrom Washington
The Gray -- anything butPosted Jan 30, 2015
Nice rooms. The furniture in the lobby is uncomfortable, but if you like minimalist modern style, it is nice
for Business Travelersby Yesimfrom istanbul
yeshPosted Jan 28, 2015
for Getaway With Friendsby A verified traveler
Möchtegern Boutique-HotelPosted Jan 26, 2015
Viel zu teuer. Zwar sauber etc wie guter Service, jedoch wurde die Erwartungen vorallem im Bezug auf den Preis niemals erfüllt.
for Business Travelersby Ahmadfrom Dubai
Star rating !!Posted Dec 18, 2014
This hotel's location is 5 stars, it is clean, though it is no where near the 5 star rating in any other way what so ever.!! I would rate it as a 2 stars Max. I was majorly disappointed with the rating,m& was glad I only had to stay for one short night.
for Business Travelersby A verified traveler
Nice hotel in good locationPosted Nov 26, 2014
The hotel met our needs sufficiently.
for Everyoneby A verified travelerfrom jhb
Fantastic location and wonderful stayPosted Nov 17, 2014
This hotel is in the most incredible position, it's so beautiful, and I absolutely loved my gorgeous room. The staff were very friendly and it was a superb experience. I booked the hotel via Expedia mystery hotels, and was so worried. I was beyond pleasantly surprised and the hotel exceeded my expectations! A big WOW