Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
79% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

Posted Jul 20, 2015
クチコミ等での評価で宿泊する前は朝食について少し不安がありましたが、満足のいく朝食でした。部屋の広さも適切でしたし、勿論立地は申し分ありませんでした。中でも一番心に残ったのは、スタッフの方の誠意ある対応でした。空港で部屋に忘れ物をしたのに気づき慌てて電話をしましたが、迅速な対応をしていただきました 。最終的には日本迄送ってもらうことができ、助かりました。イタリアでは、スリや置き引きに神経を使いましたが、良いホテルに出会えて良かったです。
2 out of 5
by A verified traveler from london

It's an OK hotel, not a 5*

Posted May 18, 2015
Gave us a different room to the one booked, poor level of English, very limited breakfast options and expensive for what you get (I don't mind paying but want quality).
5 out of 5
Recommended
for Everyone
by A verified traveler from D.E

Kann man mit ruhigem gewissen weiter empfehlen

Posted Apr 28, 2015
Super Lage! Super personal! Einfach ein super Hotel. Werde dieses Hotel bald wieder buch😄😄😄
4 out of 5
Recommended
for Business Travelers
by A verified traveler

A centrally located boutique hotel

Posted Mar 30, 2015 on Hotels
There hotel is in a very central locatio by the historical Galleria Vittorio Emanuele II shopping mall and is very convenient to the La Scala Theatre and Duomo Cathedral. It is a pity that there was extensive road works in the area which carried on into late night and early morning which caused disturbance to my sleep. It was however a temporary situation which should not affect future guests and the room, though small, was clean and the reception staff was helpful. I would recommend the hotel for a short stay.
4 out of 5
Recommended
for Business Travelers
by Johan

This traveler left a rating score only Posted Mar 23, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Lausanne, Switzerland

Great hotel perfect location

Posted Mar 16, 2015
Hotel is very well located, next to the Duomo, in the heart of Milan. The rooms are stylish and comfortable, staff is friendly and efficient.
Comment from Hotel Management
Mar 27, 2015 by Janina FOM, Hotel Management
Dear Fabrice, Thank you for your kindness and hope to see you soon back at The Gray.
4 out of 5
Recommended
for Everyone
by A verified traveler from Schweiz

Zentrale Lage neben Galleria und Duomo

Posted Feb 3, 2015
Waren über ein Wochenende in Milano und brauchten ein zentrales Hotel. Die Lage ist leider auch das einzig richtig gut. Das Zimmer war eher klein, aber mit schönem Bad. Für einen Wochenendtrip geeignet, aber dann nur für Paare.
4 out of 5
Recommended
for Business Travelers
by Gregory from Washington

The Gray -- anything but

Posted Jan 30, 2015 on Hotels
Nice rooms. The furniture in the lobby is uncomfortable, but if you like minimalist modern style, it is nice
5 out of 5
Recommended
for Business Travelers
by Yesim from istanbul

yesh

Posted Jan 28, 2015 on Hotels
perfect
2 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Möchtegern Boutique-Hotel

Posted Jan 26, 2015 on Hotels
Viel zu teuer. Zwar sauber etc wie guter Service, jedoch wurde die Erwartungen vorallem im Bezug auf den Preis niemals erfüllt.