Palace Room | Bathroom | Hair dryer, bathrobes, slippers, towels

Reviews of Galleria Vik Milano

5 out of 5
Galleria Vik Milano
Via Silvio Pellico 8, Milan, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 166 reviews" "
Rating 8 - Good. 26 out of 166 reviews" "
Rating 6 - Okay. 10 out of 166 reviews" "
Rating 4 - Poor. 9 out of 166 reviews" "
Rating 2 - Terrible. 12 out of 166 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service staff
Stayed 2 nights in Oct 2023

10/10 Excellent

miriam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Beautiful rooms!
Stayed 3 nights in Oct 2023

10/10 Excellent

Hal and Sherry

Liked: Cleanliness
Stayed 2 nights in Sep 2023

8/10 Good

Nancy

Stayed 1 night in Sep 2023

2/10 Terrible

Dave

Stayed 3 nights in Sep 2023

2/10 Terrible

Hossamelden

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Friendly staff but 3.5 star hotel at best
I really don’t like to give negative reviews when the staff was super friendly and helpful, but the overall state of the hotel is definitely not a 5 star hotel. 3.5 star at best. It is honestly insulting to other 5 star hotels for this hotel to be in same category. AC not working properly. Room service has to be ordered by whatsapp? Very out dated facilities.
Stayed 1 night in Aug 2023

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and view from the room
Stayed 1 night in Aug 2023

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience
Great location in the heart of Milan. A unique experience for a first timer to Milan
Stayed 2 nights in Aug 2023

10/10 Excellent

Julianne, OLYPHANT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative, is that the air conditioning in our room was not working properly. It was warm and hard to sleep. Some people from US might find themselves warm.
Stayed 2 nights in Jul 2023

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the third time I have stayed at here. It is the only hotel I stay when coming to Milan. You can not beat the location. But to top it off, it has the most lovely staff who are so friendly and helpful. I will be back again soon I hope!!!
Stayed 1 night in Jun 2023

10/10 Excellent

Stacey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular art! Such attentive staff and amazing views!
Stayed 1 night in Jun 2023

6/10 Okay

Ravinder

Traveled with family
Liked: Cleanliness, staff & service
Great location and staff. The A/C was not effective until the midnight
Stayed 1 night in Jun 2023

10/10 Excellent

Oluwabusayo

Stayed 2 nights in Jun 2023

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this hotel in 2019 when it first opened, and due to covid, have only just been able to come and visit again now. It has not changed and it does not disappoint. It location is amazing, the rooms are lovely - I have always had a view overlooking the shops. The breakfast is lovely and the artwork in the hotel, particularly the restaurant is just amazing. It is ilke having breakfast in an art gallery. The staff are very friendly and always helpful on both of my visits. I love the hotel so much that I am staying there again at the end of the month. I wouldn't stay anywhere else in Milan.
Stayed 1 night in Jun 2023

10/10 Excellent

Inga

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and unique hotel.
Stayed 2 nights in May 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vik Milano Hotel
Vik Milano Hotel, is a 5 out of 5. We will be back, excellent location beautiful room, and helpful staff.
Stayed 2 nights in May 2023

10/10 Excellent

Sarah, Nashua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in May 2023

10/10 Excellent

Sarah, Nashua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t be in a better area to see and walk to things. Metro convenient as well. Sometimes a little loud outside but it is a tourist area that has a lot of traffic.
Stayed 1 night in May 2023

10/10 Excellent

Sharon, LONE TREE

The most unique hotel I have ever stayed in. Perfect location to the Duomo. Amazing!
Stayed 1 night in May 2023

10/10 Excellent

RICHARD

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great thanks
Stayed 2 nights in May 2023

10/10 Excellent

Preston

Stayed 1 night in May 2023

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner was no effective
Stayed 1 night in May 2023

10/10 Excellent

Xiaoping, Fremont

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and friendly staffs. Large size room.
Stayed 1 night in Apr 2023

8/10 Good

Giulio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location but strange vibes
Stayed 1 night in Apr 2023
Response from Experience Concierge Team on Apr 30, 2023
Dear Anna ,First of all, we would like to thank you for your review and we greatly appreciate your comments. It is very important for us to improve the service and to achieve excellence. We really hope to see you again! Best regards from the Galleria Vik Milano team.

10/10 Excellent

Peter

Stayed 1 night in Apr 2023

10/10 Excellent

harvey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2023
Response from Experience Concierge Team on Apr 30, 2023
Dear Harvey ,We would like to thank you for your review. Looking forward to welcoming you again, we send our best regards from the Galleria Vik Milano team.

10/10 Excellent

Gal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location
Stayed 1 night in Apr 2023
Response from Experience Concierge Team on Apr 30, 2023
Dear Gal ,We would like to thank you for your review. Looking forward to welcoming you again, we send our best regards from the Galleria Vik Milano team.

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly and helpful staff. Beautiful hotel and amazing location in Milan.
Stayed 1 night in Mar 2023
Response from Experience Concierge Team on Apr 30, 2023
Dear Jeff ,We are delighted to read your feedback and we are so proud to hear that the whole team has been kind and helpful. We hope to welcome you soon. Best regards from the Galleria Vik Milano team.

10/10 Excellent

Elicca

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with incredible art and a fabulous location! Can’t get better!
Stayed 1 night in Mar 2023
Response from Experience Concierge Team on Apr 30, 2023
Dear Guest ,We would like to thank you for sharing your experience with us. We are really proud to hear that your stay was excellent. Hoping to see you soon, we send best regards from the Galleria Vik Milano team.

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Vik
We were wondering about the mixed reviews... but what a positive surprise! Galleria Vik is a wonderful hotel with friendly&helpful staff. The location could not be any better. Breakfast was delicious and we really enjoyed our stay!!
Stayed 1 night in Feb 2023

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Stars
Wonderful location. Comfortable, spacious and clean room. Front desk was kind and helpful.
Stayed 4 nights in Dec 2022

4/10 Poor

pascal, hallandale

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
You get to this so called “5 star hotel” however the rooms come with no TV which is unacceptable in a hotel of this class. TVs are provided upon request. The valley service is a ripoff, if you leave your car just 1 hour you will be charged 65 euros. Staff was not professional and not pleasant. The hotel has a great location but would recommend trying a different one close by in the gallery.

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!
This is a lovely hotel right in the centre of the the city, Team were very welcoming, shown to our large beautiful room and had a great time.
Stayed 1 night in Nov 2022

10/10 Excellent

Yujing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and excellent view in the room . Size of the room is quite big and decent , decoration is fancy. One of the best choice to stay in Milan
Stayed 2 nights in Nov 2022

2/10 Terrible

Lorenzo, Cos cob

Stayed 1 night in Nov 2022

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely gorgeous! The view of the Galleria was amazing too. The room was beautiful, the artwork was museum worthy and the bathroom was huge. Only down-side was that is was rather noisy at night, especially in the bathroom. I think more soundproofing is needed. Other than that, the stay was really great.

10/10 Excellent

frederico, petrolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it is just inside galleria vitorio emmanuele, amazing. The room view was the best. The hotel is small, but very nice. I would recomend it.
Stayed 3 nights in Oct 2022

8/10 Good

Paula

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good Hotel is lovely
Stayed 1 night in Oct 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Andy

Stayed 1 night in Oct 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service
Very nice staff and service but property is dated and rooms need upgrading in my opinion
Stayed 3 nights in Sep 2022

8/10 Good

BELA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent.
Stayed 1 night in Sep 2022

4/10 Poor

eric

Stayed 1 night in Aug 2022

2/10 Terrible

renzo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Checked in early at 10am left our bags and went shopping, returned after 3 that was check in time. My room was not ready, went to bar waited 20 minutes and nobody came. Went back down to insist on my room. At 3;45 people checked out of the room I had assigned so then had to wait for cleaning to take place. I had early flight next morning and no service. The porter expected to take a photocopy of my credit card and passport to charge later. Ended paying in cash as had bad vibes from procedure. Room was nice.
Stayed 1 night in Jul 2022