Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
4.7 Room cleanliness
3.7 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
by Justin from USA

Great Room, Confusing Check-In

Posted Dec 10, 2013 on Hotels.com
The room was nice, clean, and had plenty of unique art for a fun experience. It was in a great location near the Duomo, fashion shops, and La Scala. However, when we arrived, there was nobody there to greet us. It was cold, raining, and we could not even get in the building. Finally, someone let us in and we waited in a dark hallway for nearly an hour without anyone coming in the building. I went upstairs to an office and spoke to a woman. She said this happened all the time and called the company to come help get us checked in. The office for check in is located 5 minutes walk from the townhouses. Neither their website nor hotels.com made any mention of this. It was a pain during checkout to lug our bags to another location just to pay the city tax. We asked for a wakeup call and never received it. While the accommodations were nice and in a great location, the hassle of checking in and out, coupled with the poor service is enough for us to not recommend this hotel to anyone staying in Milan.
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2013
5 out of 5
Recommended
for Everyone
by stosun from t

nice choice

Posted Oct 3, 2013
not ecomic but best place to stay. Very large room, free amenities, perfect location