Ratings based on 185 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Connecticut, USA

Business hotel, good for a short stay

Posted Jul 17, 2015
Pros: Location, restaurant, staff
Cons: rooms and bathrooms
This hotel is conveniently located between Malpensa and Milan. It is easily accessible from the highway. It is a strictly business hotel, with no charm whatsoever. It has an OK restaurant and breakfasts are good too. Rooms are outdated and the cleanliness is so so. The staff is friendly.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Portogruaro

Posted Jul 3, 2015
Pros: Pulizia della camera e dell'hotel in generale. Posto tranquillo anche se l'autostrada è vicinissima
Cons: La colazione è inclusa ma di qualità scadente
Ho soggiornato con la mia famiglia una notte in occasione della visita all'EXPO.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cordenons

Ottima soluzione per visita all'Expo con l'auto.

Posted Jun 19, 2015
Pros: Logistica
Ottima soluzione per visita all'Expo con l'auto. A 10 minuti dal parcheggio di Arese e vicino all'uscita dell'autostrade: facile arrivare (nonostante un paio di rotonde) e rapidissimo uscire. Camere confortevoli, colazione ottima.
3 out of 5
Recommended
for Everyone
by A verified traveler

shower is a trap

Posted May 10, 2015
Pros: overall its ok the shower was the only major problem
Cons: shower
Location: we had dinner in a nearby restaurant in LEGNANO we had pasta and and seafood was amazing
the hotel is OK location is very convenient to the airport the shower was horrible the size of a sink with a curtain that literally sits on your back. i had to shower with an open curtain which flooded the whole bathroom and i had to wipe everything back to the shower using a towel. they were nice enough to give me another room for the 2nd night but it was a hassle anyway
Comment from Hotel Management
May 23, 2015 by General Manager, Hotel Management
Dear Guest, we thank you for sharing your review following to your experience at UNA Hotel Malpensa. We are glad to learn that you enjoyed our hotel and its location. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then. Warm regards
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Hotel accueillant personnels très professionnel

Posted May 4, 2015
Super bon Hotel Silence confort petit déjeuner servis dans la chambre Restaurant et bar très agréable Un peu loin de Milan mais sa mérite de prendre cette hôtel tant le confort et l'accueil et la vue splendide du 9 eme étage
5 out of 5
Recommended
for Couples
by franky from paris

Bel hôtel mais un véhicule s impose

Posted Apr 24, 2015 on Hotels
moderne propre beau et bon (le restaurant de l’hôtel) mais il n y a pas ou peu de transport en commun ce qui signifie que vous dépendez des taxis qui sont très chers
Comment from Hotel Management
Jul 4, 2015 by General Manager, Hotel Management
Cher Franky, merci de partager votre expérience à l'UNA Hôtel Malpensa. Nous lisons avec plaisir que vous avez apprécié le charme de notre hôtel , l'emplacement et le confort de nos chambres ainsi que la qualité de notre restaurant! Nous espérons que nous aurons le plaisir de vous accueillir à nouveau dans le monde UNA Hotels si vous planifier une visite de retour à la ville. A bientôt!
3 out of 5
Recommended
for Business Travelers
by A verified traveler

sehr angenehmes Hotel waehrend der Messezeit

Posted Apr 22, 2015
Pros: Personal
Cons: alte Roehrenfernseher sollten in einem 4* Hotel nicht mehr sein
Location: gut zur Messezeit da ShuttleBus - ansonsten von allem weit entfernt
haben uns sehr wohl gefuehlt - Fruehstueck sehr gut und reichlich. Personal moechte ich besonders hervorheben - sowohl bei Reception als an der Bar und Service.
Comment from Hotel Management
May 5, 2015 by General Manager, Hotel Management
Dear Guest, thank you very much for your great review! We are very pleased you appreciated our hotel and the comfort of our room as well as that you felt welcomed and well taken care of by our team: yours is the kind of feedback that makes us proud of what we do!. We hope your travels will bring you again to Milan and we will be glad to welcoming you again in UNA Hotels world, be well until then!
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Buono per una notte e via

Posted Apr 21, 2015 on Hotels
Visto dall'esterno sembra molto più bello di quello che è in realtà. L'arredamento delle camere non è modernissimo, la doccia ha la tenda che ti si appiccica addosso, avrei gradito quanto meno un box in cristallo. Ok la colazione. Silenzioso e pulito.
Comment from Hotel Management
Jul 4, 2015 by General Manager, Hotel Management
Gentile Cliente La ringraziamo per aver scelto di condividere con noi la Sua esperienza all’UNA Hotel Malpensa. Siamo contenti che abbia apprezzato il comfort e la pulizia delle nostre camere cosi come il nostro ricco buffet breakfast. Preso atto del Suo giudizio nel complesso positivo, Le siamo grati anche per averci fatto notare ciò che non ha reputato all’altezza dei nostri standard. La Sua opinione costituisce un’opportunità per migliorarci costantemente con l’obiettivo di soddisfare completamente le Sue attese in occasione del Suo prossimo soggiorno nel mondo UNA Hotels. A presto
4 out of 5
Recommended
for Business Travelers
by PATRICIA from UZES

HOTEL D'AFFAIRE TRÈS CORRECT

Posted Apr 21, 2015 on Hotels
l'hôtel était très bien, le personnel adorable. Par contre la seule chose qui ne nous a pas plu, c'était le confort du matelas, car il est trop dur, nous l'avons signalé et ils ont dit qu'ils modifieraient à l'avenir. Sinon, tout était très bien.
Comment from Hotel Management
Jun 27, 2015 by General Manager, Hotel Management
Chère Patricia, nous vous remercions d’avoir dédié un peu de votre temps précieux pour partager votre expérience à l'UNA Hôtel Malpensa. Nous lisons avec plaisir que vous avez apprécié le charme de notre hôtel ainsi que l'emplacement. Merci beaucoup pour l'appréciation qui vous avez reservé à notre team: c’est la meilleure récompense pour ceux qui vive cet emploi avec passion et professionnalisme pour l'hospitalité. Nous vous sommes également reconnaissants de nous avoir fait noter ce qui n’est pas, selon vous, à la hauteur de nos standards. Votre avis constitue une occasion pour nous de nous améliorer constamment dans le but de satisfaire pleinement vos attentes lors de votre prochain séjour. Nous espérons que nous aurons le plaisir de vous accueillir à nouveau dans le monde Una Hotels si vous planifier une visite de retour à la ville. A’ bientôt!
4 out of 5
Recommended
for Families
by Jan

Posted Apr 17, 2015 on Hotels
Comment from Hotel Management
Jun 27, 2015 by General Manager, Hotel Management
Dear Jan, thank you for sharing your experience about your stay at UNA Hotel Malpensa. We are very glad to know that you enjoyed our hotel. We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then!