Ratings based on 57 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

small but functional room, good staff but bad WiFi

Posted Sep 7, 2014
Pros: Breakfast
Cons: Make the WiFi free - and make it work consistently.
Location: Stayed as close to the conference centre - not very close to other points of interest
Good staff who were very helpful re things to do in Milan, and booked restos for us. Rooms were small for 2 people but were functional. Excellent breakfast. WiFi was spotty, needed to get new codes to connect on numerous occasions - and this was bad as there was an exhorbitant charge for Internet, when i have come to expect this as something standard (and free!) in good hotels. for this reason I would not stay again or recommend to friends.
Comment from Hotel Management
Sep 18, 2014 by General Manager, Hotel Management
Dear Guest, thank you for posting this review. We thank you for your good evaluation of our staff because our main goal is trying constantly to exceed our guests’ expectations by providing the highest level of service and we are glad to know that you appreciated our rich buffet breakfast. Concerning the WiFi service, we are aware that some competitors apply different conditions, but our chain has decided for a quality choice by providing an ADSL2 + line 12/1 mbps, with a minimum of 4 Mbps guaranteed, although this involves the payment of a fee. We always work with passion to offer unique experiences to our guests and try to draw inspiration from their reports to improve ourselves and to improve our services. I hope you will give us a new opportunity to be again at your service and welcome you back in the future. Kind regards
5 out of 5
Recommended
for Couples
by Alan from Australia

Posted Jul 25, 2014 on Hotels.com
Excellent service and room cleanliness and appointments.
Comment from Hotel Management
Sep 2, 2014 by General Manager, Hotel Management
Dear Alan, Thank you very much for your great review! We are very pleased you appreciated our hotel and the comfort of our room as well as that you felt welcomed and well taken care of by our team: yours is the kind of feedback that makes us proud of what we do!. We hope your travels will bring you again to Milan and we will be glad to welcoming you again at our hotel, be well until then!
3 out of 5
by A verified traveler from UK

Much to like, much not to!

Posted Jul 9, 2014
Pros: The location is fantastic, the market on via Fauche is amazing. The staff are also brilliant.
Cons: Please review your bar and food prices!
The bar is extremely expensive ( 7 euros for a bottle of beer) and the food menu leaves something to be desired - no pasta? In Milan? The seating in the bar area is uncomfortable to say the least, I think they expect people to eat rather than congregate.
Comment from Hotel Management
Jul 14, 2014 by General Manager, Hotel Management
Dear Guest, thank you for posting your review and for sharing your experience about your stay at UNA Hotel Scandinavia. We are glad to know that your overall impression was a positive one and that you enjoyed your stay. Please rest assured that your comments regarding the bar ethe menu offered have already been discussed and we are already working on improving the standards. We always work with passion to offer unique experiences to our guests and try to draw inspiration from their reports to improve ourselves and to improve our services We hope your travels will bring you again to Milan and we will be glad to welcoming you again at our hotel, be well until then!
4 out of 5
by Gil

Nice hotel near the Mico conference center

Posted Jun 10, 2014
Pros: Clean and pleasant room Good breakfast
Cons: Water temperature Constant shuttels from the metro stations
Location: Go to the conference center
Overall I am pleased. No explantaiton on how to reach by public transportation. The first room had a major problem keeping water temperature constant.
Comment from Hotel Management
Jun 16, 2014 by General Manager, Hotel Management
Dear Guest thank you for posting this review and. We are glad to know that your impression was positive. We are delighted that you enjoyed our location, our rooms and our rich buffet breakfast. Please rest assured that your comments regarding information on public transports and water temperature have already been discussed and we are already working on improving the standards in those areas. We always work with passion to offer unique experiences to our guests and try to draw inspiration from their reports to improve ourselves and to improve our services We hope your travels will bring you again to Milan and we will be glad to welcoming you again at our hotel, be well until then!
4 out of 5
Recommended
for Getaway With Friends
by Pat from bromley, Kent

Posted Jun 2, 2014 on Hotels.com
Good location, 5 minute walk to tram stop. Desk staff not always helpful with internet difficulties. Good deal with room, breakfast, wifi and minibar included.
Comment from Hotel Management
Aug 16, 2014 by General Manager, Hotel Management
Dear Pat thank you for posting this review and. We are glad to know that your impression was positive. We are delighted that you enjoyed our location, our rooms and our rich buffet breakfast. As you have experienced with a supplement of only 12 Euros you can enjoy free wifi service, free mini-bar and free upgrade in a superior room and it’s nice to know that you have appreciated that. Please rest assured that your comments regarding our internet assistance have already been discussed and we are already working on improving the standards of our staff. We always work with passion to offer unique experiences to our guests and try to draw inspiration from their reports to improve ourselves and to improve our services We hope your travels will bring you again to Milan and we will be glad to welcoming you again at our hotel, be well until then!
5 out of 5
Recommended
for Couples
by A verified traveler

Posted May 27, 2014 on Hotels.com
Comment from Hotel Management
Aug 2, 2014 by General Manager, Hotel Management
Dear Guest, Thank you very much for your great review! We are very pleased you appreciated our hotel and we hope your travels will bring you again to Milan and we will be glad to welcoming you again at our hotel, be well until then!
5 out of 5
Recommended
for Business Travelers
by john from massachusetts

close to exhibition center

Posted May 19, 2014 on Hotels.com
excellent hotel in nice neighborhood within walking distance of milan exhibition center and within easy [longer] walking distance of major central city sites such as duomo and galleria.
Comment from Hotel Management
Jul 26, 2014 by General Manager, Hotel Management
Dear John, thank you for sharing your comment about your experience at UNA Hotel Scandinavia. We are delighted that you loved our hotel! We hope we will have the pleasure of welcoming you back should you plan a return visit to the city. Be well!
4 out of 5
Recommended
for Couples
by Kristen from San Jose, CA

Nice hotel

Posted May 14, 2014
Pros: Cleanly, comfortable.
Location: Supermarket nearby. There's a 15 minute to the bus station, which you have to take to the metro.
The hotel was very nice and clean. The staff was pleasant. The hotel isn't very close to the metro, but it is across the street from a supermarket, which is convenient. It's a little seedy on the way to the bus station - I wouldn't recommend women walk alone in the evening.
Comment from Hotel Management
May 22, 2014 by General Manager, Hotel Management
Dear Kristen thank you for posting this review and sharing your experience about your stay at UNA Hotel Scandinavia. We are glad to know that your overall impression was a positive one and that you enjoyed our rooms and its cleanliness! We thank you for your good evaluation of our staff because our main goal is trying constantly to exceed our guests’ expectations by providing the highest level of service. We hope your travels will bring you again to Milan and we will be glad to welcoming you again at our hotel, be well until then!
5 out of 5
Recommended
for Everyone
by Harry from Surrey

Perfect stay in a great location

Posted Apr 10, 2014
Hotel staff were extremely helpful with local information. The location, although out of the centre was perfect for our group as we got to explore Milan by foot, tram and train. Local markets were full of treats and people were friendly. Overall... an enjoyable experience!
Comment from Hotel Management
Oct 18, 2014 by General Manager, Hotel Management
Dear Guest, thank you for sharing your experience about your stay at UNA Hotel Scandinavia. We are very glad to know that you enjoyed our hotel as well as its surrounding area. We enjoyed reading that you felt welcomed and well taken care of by our team: yours is the kind of feedback that makes us proud of what we do! We hope we will have the pleasure of welcoming you back should you plan a return visit to the city. Be well!
4 out of 5
Recommended
for Everyone
by jfs from miami

Good hotel overall

Posted Feb 8, 2014
Spent 5 nights on this hotel for a business trip took my son got the superior room with breakfast and minibar and Internet all ok except for the breakfast which was not good Will stay here again
Comment from Hotel Management
Aug 23, 2014 by General Manager, Hotel Management
Dear Guest, thank you for sharing your experience regarding UNA Hotel Scandinavia. We are really happy to read that you loved your stay and felt welcomed and well taken care of by our team.We hope we will have the pleasure of welcoming you back should you plan a return visit to the city. Be well!