Ratings based on 350 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

jan 2015

Posted Jan 11, 2015 on Hotels.com
great location and service in a small hotel. beds and pillows were not comfortable due to poor support
Comment from Hotel Management
Jan 19, 2015 by the Management, Hotel Management
Dear Guest, thank you for your kind rewiew about your recent stay. We are glad you enjoyed our wonderful location and service. Thank you also for your useful feedback regarding the pillows that we will take for sure into consideration. We really hope to have the pleasure of welcoming you back soon in our Maison. Best Regards, The Management
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jan 5, 2015 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom England

Fantastic hotel with a great location

Posted Jan 2, 2015
We thought the location was amazing as we arrived but this was matched in equal measures with the attentive welcome we received. The hotel is right next to the Piazza Duomo which is special enough, but the staff and service we received surpassed even this. A boutique hotel where sevice is clearly paramount to the staff who made us feel that nothing would be too much to ask of them. We will definitely return.
Comment from Hotel Management
Jan 13, 2015 by the Hotel Manager, Hotel Management
Dear Guest, it is very satisfying to read that you enjoyed your stay here at UNA Maison.I like the fact that you have enjoyed the service offered by the hotel but even more the welcome received from the staff! We are looking forward to welcome you again in the future. With kind and warm regards, the Hotel Manager
5 out of 5
Recommended
for Couples
by Irene

This traveler left a rating score only Posted Dec 27, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Fantastic location and amazing hotel

Posted Dec 21, 2014
I was in Milan on business and this is a very comfortable boutique hotel.
Comment from Hotel Management
Dec 22, 2014 by the Hotel Manager, Hotel Management
Dear Kato, thank you for sharing with us your extremely positive comment!. We really hope to have the pleasure of welcoming you back soon in our Maison.With warmest regards, the Management.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Dec 12, 2014 on Hotels.com
Comment from Hotel Management
Dec 15, 2014 by the Management, Hotel Management
Dear Guest, Thank you for your kind review and for giving us the maximum score! We are happy that you enjoyed your stay with us and we do hope to have the pleasure of welcoming you back in a near future. Warm Regards
5 out of 5
Recommended
for Getaway With Friends
by NGfrom CT Ng from Singapore

Holiday trip with family

Posted Dec 8, 2014 on Hotels.com
Very happy with the hotel services and conditions. Highly recommended.
Comment from Hotel Management
Feb 21, 2015 by the Management, Hotel Management
Dear Ng, thank you so much for your nice rewiew! We are glad you enjoyed your stay with us and appreciated our location and service. We really hope to have the pleasure of welcoming you back soon in our UNA Maison. Thank you again and Kind Regards The Hotel Manager
4 out of 5
Recommended
for Couples
by A verified traveler

立地の大変いいホテル

Posted Dec 7, 2014
Pros: ドォーモ、百貨店等すぐそばで、百貨店で買った商品をホテルに置いてすぐに買い物に戻れます。
Cons: Wi-Fiと朝食、ミニバーが有料である事。(ウナホテルローマは無料でした) 入り口があまりに分かりにくい。
Location: ドォーモ
綺麗なホテルで必要なものは揃っています。 スタッフもフレンドリーで親切です。 ホテルの入り口が分かりにくいのだけは注意が必要です。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom dxb

Excellent location stuff and rooms

Posted Dec 5, 2014
Excellent location stuff and rooms Everyone should book this hotel
Comment from Hotel Management
Dec 20, 2014 by the Hotel Manager, Hotel Management
Dear Guest, It is with immense gratitude that I read your review and I am glad that you enjoyed your stay with us. Many thanks also for recommending our hotel to other travelers! We really hope to welcome you again soon. Warm Regards, The hotel Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京都

立地条件は最高だと思います

Posted Dec 5, 2014
Pros: 何といっても立地と部屋の広さでしょうか。
地下鉄ドゥオーモ駅出口目の前の立地で、買い物・観光共に非常に便利な立地です。 付近は夜まで大変賑やかなので、治安的に女性の方にもお勧めです。 ただ、トラム(路面電車)がすぐ前の道に走っているので、部屋によっては振動や音が気になるかもしれません。私はあまり気になりませんでしたが。 部屋は白が基調で清潔感のある部屋でした。天井に少し汚れが残っていたので1点減点しています。 BOSEのi-podスピーカーも無料で貸してもらいました。(接続部が旧式だったので結局使えませんでしたが・・・。) なお、チェックアウト日のフライトが早かったので、朝食は食べていません。