Ratings based on 409 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler

Posted Aug 20, 2014
Better than expected. Towels were rough but otherwise nice. Quiet considering the location.
4 out of 5
for Business Travelers
by A verified traveler from NJ

Great place to stay by the Airport.

Posted Aug 16, 2014
Pros: Clean, nice room and friendly service.
Cons: As mentioned, a more professional service staff at the restaurant
Location: Was there to be close to the airport with a reliable shuttle service
Nice hotel, good accommodations, friendly staff. The food at the restaurant was good, but the service was only ok. Asked for a specific brand of Scotch (Glenfidich - nothing too exotic). Didn't mind that they were out of it, but took a long time to ask me for a substitute and my drink came out with dinner. Also an expensive glass of Chivas Regal ($8.25) I thought.
2 out of 5
by A verified traveler

Good place for sleep. Not as much when awake.

Posted Aug 15, 2014
Toilet wasn't fully clean, dining area outside of pool smelled weird, service at bar was slow, room was outdated. Location was great for early flight next day. Staff was very pleasant. Pool was nice, though very chlorinated.
4 out of 5
for Everyone
by A verified traveler from Phoenix, AZ

nice hotel close to the airport

Posted Aug 8, 2014
Pros: nice amenities, very pleasant experience
Cons: bathroom floor kind of sticky.
Location: next door to airport. Great for early morning flights!
nice comfortable room. Nice indoor pool and spa - great for a weekend getaway.
4 out of 5
for Everyone
by A verified traveler from Lancaster, PA

Business Stay

Posted Aug 7, 2014
Pros: Pool, proximity, staff.
Cons: Clean the carpets! They are so dingy.
The staff were very friendly and helpful. The breakfast was nice and lots of options. Lots of additional services. I.E shuttle. It is close to everything easy to get too!
5 out of 5
for Families
by A verified traveler from Chicago


Posted Aug 1, 2014
Pros: The friendliness of the staff. Comfort of the room.
Cons: On demand for the televisions. Sometimes your tired and want to watch a movie.
Location: Close to the airport, major highways and easy to find.
Every staff member was very friendly and helpful. Rooms were clean and comfortable. Pool was well stocked with towels and the water was great. The pillows on the beds were overly abundant. The television did not have on demand, which was a shame, but the channels available were acceptable. Parking was convenient.
4 out of 5
for Everyone
by A verified traveler from Canada

Close to the airport

Posted Jul 31, 2014
Pros: Convenient
Cons: Newer menu is pub restaurant . More selection
Location: Close to airport , good for overnight stay
Worked well for the reason I was in Milwaukee. Staff was friendly and very helpful
4 out of 5
for Everyone
by A verified traveler from WI

Would stay again

Posted Jul 30, 2014
Overall satisfied, although we stayed for a sporting event my daughter was in and she likes to soak in a tub after her events - tub wouldn't hold water. Also - HBO did not work although it was advertised as part of amenities. Best parts were pool, comfortable bed, and great breakfast that started serving @6am which is what we needed!
5 out of 5
for Everyone
by A verified traveler from Janesville, Wi.

It was nice and close to airport

Posted Jul 30, 2014
Pros: Everything
Cons: Maybe spray the rooms with Febreze our room smelled a little musty
Location: My grandson was leaving for the Airforce and we were ther to see him off.
The staff was great very helpful. The pool was very very the kids loved it .the food was great.I would stay again and defently recommend your hotel to all my friends.Thank you for the wonderful stay.
3 out of 5
by A verified traveler from Ohio

A tired, but passable place

Posted Jul 30, 2014
Pros: Proximity to Lake Express Ferry
Cons: Housekeeping left a good bit to be desired. Hallway had not been vacuumed in some time; my bathtub featured a clump of hair on the drain.
Location: Immediately adjacent to the Milwaukee airport and less than 10 minutes from the Lake Express ferry dock. Near a wide selection of restaurants.
This hotel is not one of Best Western's premier properties. The hallways and rooms are past due for a complete makeover. My bed, however, provided first-class comfort and the 32" flat screen television offered a wide selection of free channels including movies. While I did not use either, the gym and pool looked better than most.