Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

People made the difference

Posted Jan 5, 2015
They helped me out when family members got sick and Expedia wouldn't change the rates!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2015
Pros: Comfortable rooms, beds and very nice complimentary hot breakfast.
Cons: The pool water looked cloudy, so my kids decided not to take a swim.
Very pleasant experience. Easy check-in, clean hotel, comfortable and great for mid-large families.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2014
Loved everything Looked brand new Breakfast was great
5 out of 5
Recommended
for Everyone
by A verified travelerfrom lodi wi

Very nice

Posted Dec 3, 2014
The rooms were clean and spacious and hotel staff very friendly and helpful , lots of things to do in the area. Definatley would come to this hotel again!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

Not enough hot water

Posted Dec 1, 2014
Stayed overnight, clean room,fast check-in, and friendly staff. Woke up next morning with no hot water. Staff advised me they couldn't compensate me in any way since I booked thru Expedia. The reason for no hot water was there was a high volume of water use.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Larsen, Wi

Posted Nov 24, 2014
Pros: It was very clean & breakfast was great breakfast. Beds were comfortable.
Cons: Noise C
Location: Went to Gurnee Mall & outlet malls.
We had a great time in the area. However, the suite was small for 6 adults. Also, we were on second floor & the foot traffic & noise was terrible from the 3rd floor. Otherwise, we were very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2014
Was in town for a wedding this was a nice place to stay
4 out of 5
Recommended
for Business Travelers
by A verified traveler

One night stay

Posted Oct 29, 2014 on Hotels.com
Easy access to hotel. Good hot breakfast. Friendly staff.
4 out of 5
Recommended
for Families
by Stevenfrom San Diego

October stay

Posted Oct 20, 2014 on Hotels.com
Room was comfortable; support staff friendly. Breakfast was fairly typical but offered a wide enough variety to please most.
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

This traveler left a rating score only Posted Oct 20, 2014 on Hotels.com