Ratings based on 259 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Jul 20, 2015
Nice hotel, and the room was clean and comfortable.
Comment from Hotel Management
Jul 22, 2015 by Hotel Management, Hotel Management
Dear Traveler, Thank you for the great five star review regarding your recent stay at our property! I am happy to hear that you enjoyed our hotel, and found our guest room to be comfortable! Thank you once again for the great review, and for choosing our property for your recent visit to Milwaukee. We look forward to welcoming you back in the near future! Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, near airport

Posted Jul 20, 2015
Pros: Location, the restaurant and bar, and the room.
Cons: Bathroom needs ventilation fan
Location: It was convenient for us because we were there visiting family that worked and lived nearby.
Very comfortable room. Everything about the room was great EXCEPT, the bathroom did not have any ventilation. No exhaust fan. So taking a hot shower was followed by hot sticky steam that took awhile to clear out. The bar and restaurant were exceptional! Great food. I would very highly recommend this hotel. Did not try the indoor pool or the work out area.
Comment from Hotel Management
Jul 22, 2015 by Hotel Management, Hotel Management
Dear Traveler, Thank you for choosing our property and for providing us with a five star review! I am thrilled to hear that you truly enjoyed our bar and restaurant, and that you would highly recommend our property! We truly do strive to go above and beyond for each and every guest in order to ensure that their stay is a success! Thank you once again for choosing our property for your recent stay in the Milwaukee area. I will be sure to share your comments with our entire staff! Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2015
Solid property. Rooms are configured a little strange and are very dark. For a place to sleep while traveling very good choice. Restaurant was good and Mary in the lobby bar was GREAT!
Comment from Hotel Management
Jul 14, 2015 by Hotel Management, Hotel Management
Dear Traveler, Thank you for your feedback regarding your recent stay at our hotel! I am thrilled to hear that you truly enjoyed our property, especially our lobby bar! Here at our hotel we certainly strive to provide an excellent experience to each and every guest in order to ensure that their stay is a success! Thank you once again for the great feedback. I will be sure to share your comments with our entire staff! Sincerely, Hotel Management
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Cornwall, ON

Staff make property much more appealing.

Posted Jun 10, 2015
Pros: Service
Cons: Elevator odour
The staff at this property are excellent from the shuttle driver, to front desk, to service staff in restaurant. There for a stopover, but experienced great service. The property is older, but has been updated. There is an old, musty odour in the elevators, but that is really my only criticism.
Comment from Hotel Management
Jun 12, 2015 by Hotel Management, Hotel Management
Dear H, Thank you for choosing our property for your recent stay in the Milwaukee area! I am pleased to hear that you found our entire staff to be excellent! At our property we truly strive to go above and beyond for each and every guest to make their stay a success! Thank you once again for staying with us. We look forward to welcoming you back the next time you are in the Milwaukee area! Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago Illinois

Very nice hotel

Posted Jun 10, 2015
Pros: Super friendly staff, and really nice room.
Cons: This might seem petty, but the curtains in the room did'nt match the decor, were ugly color.
Location: Went to the zoo and domes
Super clean, and very friendly staff. Raymon at the bar was fantastic! Had a small problem with dinner, food was cold, but manager took care of problem right away. Would recommend this hotel to anyone. Can't wait to stay there again!
Comment from Hotel Management
Jun 12, 2015 by Hotel Management, Hotel Management
Dear Barbara, Thank you for the five star review regarding your recent stay at our hotel! I am happy to hear that you truly enjoyed your stay, and that you found our staff to be very friendly! I do apologize for the issue that you experienced in the restaurant, but am happy to hear that the manager was able to resolve the issue quickly. Thank you once again for the great feedback. We look forward to welcoming you back the next time your travels find you in the Milwaukee area! Sincerely, Hotel Management
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Sugar Land, TX

Good deal for the money - very nice facilities

Posted May 21, 2015
Pros: Facilities + location + good price
Cons: N/a
Location: Perfect location for airport access w/o the high-turnover appearance of some other facilities nearby
Overnight stay for catching early morning Friday - they had a nice continental breakfast table setup by the elevators early morning (nice surprise) - very convenient location for airport access (6 min driving)
Comment from Hotel Management
Jun 2, 2015 by Hotel Management, Hotel Management
Dear Joe, Thank you for the five star review from your recent stay at our property. I am happy to hear that our property was exactly what you needed for an overnight stay prior to an early flight. Many of our guests choose our property since we are so close to the airport and offer a complimentary shuttle! Thank you once again for taking the time to provide us with your feedback, and for choosing our property for your recent stay in Milwaukee. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Worthington, MN

Posted May 19, 2015
I've gotten really used to hotel's that provide microwave ovens and refrigerators, so encountering a room without them was kind of adjustment. When we checked in the woman at the desk said she'd try to find us a refrigerator, but we never heard back. Nice place, but could have used those touches for the price we paid.
Comment from Hotel Management
Jun 2, 2015 by Hotel Management, Hotel Management
Dear Tracie, Thank you for the four star review regarding your recent stay at our hotel. I am sincerely sorry that we did not provide you with a refrigerator during your stay. I will be sure that we look further into this issue, and take appropriate action so it does not happen again. Thank you for staying with us, and we hope to have an opportunity to serve you again. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from MKE

Really comfortable beds. Actual water pressure.

Posted May 18, 2015
Cons: If you book 5 rooms at once well in advance, those rooms should be next to each other.
What more could you ask for, really? Very clean bathroom as well. And there was plenty of hot water.
Comment from Hotel Management
Jun 2, 2015 by Hotel Management, Hotel Management
Dear Leah, Thank you for the great five star review from your recent stay at our hotel! I am thrilled to hear that you truly enjoyed your stay, and that you found our beds to be very comfortable. We did go through a refresh for our bedding recently, which included new comforters, pillows, sheets, etc. Thank you once again for taking the time to provide us with your great feedback! We truly do appreciate it, and would love to welcome you back the next time your travels find you in the Milwaukee area! Sincerely, Hotel Management
4 out of 5
Recommended
for Couples
by Amy from Mondovi

Good Hotel/Bad use of Lobby

Posted Apr 7, 2015 on Hotels
The hotel is beautiful and well maintained. We especially enjoyed the large hot tub. We wish there was a free breakfast offered. We also didn't like that a large conference was taking place when we arrived and the people in this conference occupied the lobby. We felt their sign up tables or whatever they were doing should have been in a separate room and not in the lobby. It was quite intimidating to walk into the lobby and see it fully occupied. It felt quite uncomfortable, and not a warm, welcoming atmosphere that I usually enjoy from most hotels.
Comment from Hotel Management
Jun 13, 2015 by Megan, Hotel Management
Dear Amy, Thank you for choosing our property for your recent stay and sharing your feedback with us. I am happy to hear that you truly enjoyed our hotel during your stay, and were able to take advantage of the hot tub! I truly do apologize for the inconvenience the crowded lobby had caused you. We will certainly take your comments into consideration for any future events. Thank you once again for taking the time to provide us with your feedback. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from iowa

Nice clean, comfortable room

Posted Mar 23, 2015
This is our second stay, and it is very nice, rooms are clean and the staff polite. I don't think the Club level rooms are worth the extra money as it was never open when we wanted something. We did enjoy the pool and hot tub, though!
Comment from Hotel Management
Mar 25, 2015 by Hotel Management, Hotel Management
Dear Fun couple, Thank you for choosing the Crowne Plaza Milwaukee Airport for your recent stay in the Milwaukee area! I am happy to hear that this is your second stay with us, and that you really enjoyed the guest room as well as the pool and hot tub! We would love to welcome you back the next time your travels find you in the Milwaukee Airport area! Sincerely, Hotel Management