Ratings based on 859 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
87% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Horrible experience

Posted Jul 26, 2015
I was very disappointed. The first room they gave us was very smelly and dirty. There was a puddle of water on the carpet and it smelled like a dungeon. We were moved to a different room, but it was barely better. I only stayed 2 days and I had to transfer hotels for the rest of my trip. Overall very disappointing.
3 out of 5
Recommended
for Everyone
by A verified traveler

Free shuttle service makes it great option

Posted Jul 20, 2015
Many people intimidated by area but I didn't see any issues at all.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chilton, WI

Best place to stay in Milwaukee.

Posted Jul 18, 2015
Pros: The staff did whatever they could do to help us with our stay.
Cons: The only thing I can think of is to have a small dresser in the sleeping area to hold clothes. Other than that everything was just right.
Location: The hotel is one mile from downtown and there is many things to do down there.
The hotel did their very best to accommadate us for our convention. I enjoyed every minute we were in Milwaukee. I would recommend this hotel for anyone staying in Milwaukee for a day or a week. We were olny a mile from downtown and the shuttle could take us where ever we wanted to go. Thanks for an enjoyable stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago il

Easy check in, confortable room, great breakfast.

Posted Jul 13, 2015
I enjoyed my two nights there. Checked in late on Friday and got ready turns out they have a shuttle bus that takes you out within 2 miles radius the driver Derrick was super cool took us to a great bar that he recommended and picked us up around 2:15 a.m. Everything closes at 2 btw which sucked but they have a bar that we hit up first inside the hotel and the bartender maya was awesome. Served us right away and had good conversation. The breakfast was delicious not just plain toast and eggs. It was waffles, sausages, bagels, eggs, cereal, toast, biscuits and bacon. I took a nap right after lol the room itself was comfy the bathroom was nice an the bed was clean and soft. Room service comes everyday to ask if u need anything new and don't complain if you call them for extra towels. The ac felt good to. They should upgrade on a new fitness room tho. It was tiny and the machines didn't work. Some kid was using the room to watch cartoons tho hahaha. Will def stay here again but would like to get a room with a jacuzzi next time.
Comment from Hotel Management
Jul 16, 2015 by GM, Hotel Management
Thank you for the awesome feedback, we are glad you had a good time with Derrick and Maya and will pass the word to them. Please come back and stay with us again, the Jacuzzi suite is waiting!
2 out of 5
by A verified traveler from Illinois

It could have been better/worse

Posted Jul 13, 2015
Pros: Free parking and the breakfast.
Location: Seemed to be pretty far away from the places people would want to visit while in Milwaukee.
A very basic hotel for what we paid (too much) for our one night stay --the room is basic and a bit cramped, wall a/c unit was a bit noisy, towels/bedding could use an upgrade. One of the reasons we chose this hotel was because they had a shuttle to take us to and from Summerfest. We took the ride to the venue and the driver was not friendly at all--dropped us all about 3 blocks away from the venue and didn't tell us how to get there. Told us to call when we wanted a return ride but said he wasn't sure where he would be able to pick us up--we took a cab. I also thought this hotel was a little closer to downtown Milwaukee but that's my fault. Free parking was a plus as was the pretty decent breakfast that was included with our room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2015
It was ok just staying one night. Bed was supposed to be a queen but it felt only slightly bigger then a twin.
Comment from Hotel Management
Jul 13, 2015 by GM, Hotel Management
Thank you for staying with us! We appreciate your feedback and really do hope you come back and stay with us again
4 out of 5
Recommended
for Everyone
by A verified traveler from sp

Location

Posted Jul 9, 2015
Nice room and breakfast is good. The parking is not Big Te staff is not much professional
Comment from Hotel Management
Jul 12, 2015 by GM, Hotel Management
We are happy you enjoyed our breakfast and facilities. I am very sorry to hear about the negative experiences . We are constantly making changes and hope you come back and stay with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near Summerfest

Posted Jul 5, 2015
Hotel stay was great. Helpful staff & convenient shuttle to and from Summerfest. Close enough to waterfront for a nice run, also.
Comment from Hotel Management
Jul 7, 2015 by GM, Hotel Management
Thank you for staying with us, we work hard to make our guests happy. We appreciate your feedback and are very happy you enjoyed your stay, please come and stay with us again!
1 out of 5
by A verified traveler

No way!!!!!

Posted Jul 4, 2015
Not downtown, rude management. Not great area. Not at all as advertised.
Comment from Hotel Management
Jul 7, 2015 by GM, Hotel Management
We work hard to make our guests happy, and we are very sad to hear you did not have a pleasant stay. We would be more than happy to give you a great discount next time you are in town. We appreciate your feedback and hope you give us another shot.
1 out of 5
by A verified traveler from Chicago

Hotel not located in great area of Milwaukee

Posted Jul 2, 2015
Pros: Checking out
Cons: Total overall. Very dated
Hotel in a rough part of Milwaukee and I did not feel comfortable leaving my car in the lot while I attended a concert at Summerfest. Room was small and had stains all over. Had trouble locking door and staff delayed in helping. Shuttle to grounds was always full. Took a cab to Milwaukee Brat House and took a free shuttle from there. Had to pay another cab fare back to hotel as I did not feel safe walking at night. Will not stay at this hotel in future strips to Milwaukee.
Comment from Hotel Management
Jul 7, 2015 by GM, Hotel Management
We work hard to make our guests happy, and we are very sad to hear you did not have a pleasant stay. We would be more than happy to give you a great discount next time you are in town. We appreciate your feedback and hope you give us another shot.