Ratings based on 465 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Green Bay

pillows seemed like they were wore out.

Posted Jan 26, 2015
Cons: Pillows
Everything else was fine. Will use it again. Stay there about once a month.
Comment from Hotel Management
Jan 28, 2015 by Greg, Hotel Management
Dear Alan, Thank you for staying with us and submitting your comments. I am very sorry about the pillows and will personally check our stock to assure a better experience for our guetss. I am truly grateful that you brought this to my attention. I do appreciate your kind comments as well and will share them with our staff. I hope youi are enjoying the winter. Sincerely, Greg Fugate General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Orleans

Nice Hotel

Posted Jan 15, 2015
Pros: The staff was so friendly and willing to assist when needed.
Cons: I have no complaints.
Location: This hotel is in a convenient location. There's a mall and lot of restaurants nearby.
I had a pleasant experience. The staff were very helpful and nice. The room was clean.
Comment from Hotel Management
Jan 21, 2015 by Greg, Hotel Management
Dear Mrs. Mack, Thank you for staying with us and submitting your comments on Expedia. I am delighted you enjoyed your stay and we hope you come back again! I hope you are enjoying the Winter! Sincerely, Greg Fugate General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Nov 10, 2014
Hotel staff was amazing - room was clean, but a little dated. Lobby and breakfast was good
Comment from Hotel Management
Nov 22, 2014 by Greg, Hotel Management
Dear Scott, Thank you for staying with us and submitting a review on Expedia. I am pleased you enjoyed your stay and will share your comments with our staff. They will be excited to see this. I hope you have a great holiday! Sincerely, Greg Fugate General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom colorado

Under Construction

Posted Oct 29, 2014
Good hotel. Good room. Bad time. Replacing shingles above our room. The debris truck was parked outside our window. The old shingles were thrown down starting at 7:45am. Loud!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Flint, MI

Nice Hotel close to shopping and restaurants.

Posted Oct 20, 2014
Pros: The staff was friendly and professional.
Cons: No complaints.
Location: Many shopping options and restaurants. My fiance and enjoy running outside and this location offered quiet back streets and parks nearby.
Staff was friendly and helpful. Room was spacious and comfortable. One night the group in the next room was loud late into the evening. We did not complain to the front desk since it didn't bother us. However I did hear them receive a warning and they quieted down. Would definitely stay again and recommend this hotel to others.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2014
It is a very nice hotel, the atmosphere feels great, very clean, great people their too.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Okland, CA

clean, comfortable, convenient

Posted Oct 10, 2014
Pros: room size was reasonable, room was comfortable.
Cons: Provide free internet
easy check in, comfortable and quiet room, good breakfast (extra cost).
3 out of 5
Recommended
for Business Travelers
by Ericfrom Madison

My stay

Posted Oct 7, 2014 on Hotels.com
Overall the room was satisfactory. My room had no bath fan and was a handicap access able room which is not something I requested . During my stay they had a wedding reception going on which made me walk around the building to get to my car. I would not pay $100 dollars for this room again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wilmington, NC

Fall sports weekend

Posted Sep 29, 2014
Hotel is conveniently located, close to shopping, dining and Interstate. Room was clean/comfortable; staff was helpful. As I was trudging down the hall pulling my suitcase, one of the housekeepers left her cart, called for the elevator and held it for me as I approached. Something that ain't gonna happen in NYC!
5 out of 5
Recommended
by A verified traveler

Posted Sep 23, 2014 on Hotels.com
The service at the Double Tree was fantastic. We were pleased with our stay and the beds are the most comfortable we ever slept in. We will be returning